Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: vicki2789 on April 20, 2011, 12:09:45 PM
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Hello
I don't know if I am posting in the right topic but I am having problems getting into my email account. I have Internet Explorer and have been trying to access my hotmail emails but everytime I try to get onto it I get a message that says
Malicious URL Blocked. I have read some previous threads on this forum and restarted my computer and followed all of the advice but none of it has worked. I have just turned off the Network Shield so that I can access my email but will this compromise my computers security? Is there another way that I can fix this problem without having to turn off the Network Shield?
Thank you
Vicki
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Look up in Avast GUI:
What version of Avast do you use? 6.0.1091? Free? Pro? AIS?
What are the virus-definitions?
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Hello
I don't know if I am posting in the right topic but I am having problems getting into my email account. I have Internet Explorer and have been trying to access my hotmail emails but everytime I try to get onto it I get a message that says
Malicious URL Blocked. I have read some previous threads on this forum and restarted my computer and followed all of the advice but none of it has worked. I have just turned off the Network Shield so that I can access my email but will this compromise my computers security? Is there another way that I can fix this problem without having to turn off the Network Shield?
Thank you
Vicki
I had no idea there was an Network Shield FP on hotmail/IE... not here anyway >>> can you post a screen shot of your alert? + IE version/OS version
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I had no idea there was an Network Shield FP on hotmail/IE...
And I don't believe it until I see it... ::)
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Look up in Avast GUI:
What version of Avast do you use? 6.0.1091? Free? Pro? AIS?
What are the virus-definitions?
I have the free 6.0.1091 version. It was fine before I upgraded the version yesterday.
This is going to sound really thick but I dont know how to attach a screen shot... :-\
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Oo it worked :)
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yeah... that doesn't tell much, except that for some reason ( ??? ), the url was blocked... I just launched hotmail in IE9 and nothing here...
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127.0.0.1...?
What version are the Virus defs?
Update the virus defs pls.
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I'm having the same problem.
Since the latest Avast update today to 6.0.1091 Virus definitions 110420-0 I can no longer access any of my Hotmail/Windows Live email accounts.
I'm getting a Network shield URL MAL message and IE message that I'm not connected to the Internet.
I'm going to have to disable the network shield to access my emails apparently.
IE8 and XP Pro.
EDIT. I've disabled Network Shield and I can now access Hotmail/Live mail again.
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127.0.0.1...?
What version are the Virus defs?
Update the virus defs pls.
127.0.0.1 ... >>> the web shield proxy, remember? ;) ... well I guess this explains the local host IP.
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Yeah... there are a lot of complaints concerning localhost atm.
I guess it will be corrected very soon via virus db update. Seems to be a faulty virus-db.
http://forum.avast.com/index.php?topic=76649.0 (http://forum.avast.com/index.php?topic=76649.0)
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127.0.0.1...?
What version are the Virus defs?
Update the virus defs pls.
They are 110420-0 at the moment and I don't think I can update them more than that!
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Yeah... there are a lot of complaints concerning localhost atm.
I guess it will be corrected very soon via virus db update. Seems to be a faulty virus-db.
http://forum.avast.com/index.php?topic=76649.0 (http://forum.avast.com/index.php?topic=76649.0)
So does that mean its not me and theres nothing I can do?!
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Okay.
At the moment it looks like we can not help you but to wait for the next virus-db update.
Check occasionally for updates and after update retest.
No, it is not you.
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Yeah... there are a lot of complaints concerning localhost atm.
I guess it will be corrected very soon via virus db update. Seems to be a faulty virus-db.
http://forum.avast.com/index.php?topic=76649.0 (http://forum.avast.com/index.php?topic=76649.0)
So does that mean its not me and theres nothing I can do?!
You can disable the Network Shield to access your email and enable it again after. Pretty rough fix but it works.
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Ok thank you for your help, I will let you know if/when it gets fixed ;D
xxx
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Yeah... there are a lot of complaints concerning localhost atm.
I guess it will be corrected very soon via virus db update. Seems to be a faulty virus-db.
http://forum.avast.com/index.php?topic=76649.0 (http://forum.avast.com/index.php?topic=76649.0)
So does that mean its not me and theres nothing I can do?!
You can disable the Network Shield to access your email and enable it again after. Pretty rough fix but it works.
Yep. This shouldn't last too long though.
Please be patient.
Thx.
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I'm getting an Error 403 when trying to update defs so hopefully that means that updates are disabled until a fix is available.
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I've got the same problem BUT no my system wont update to either the latest definitions or program. I've tried logging off the net, rebooting, changing IP addresses and I still get and error every time I try to update.
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Guys and Gals,
be patient. They are working on it.
ETA: 30 Minutes.
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yeah they blocked the servers temporarily
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Just accessed the servers and downloaded the latest update.
Problem solved, I'm able to access Hotmail again.
Thanks guys :)
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Our pleasure.
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I just restarted my computer and mines fixed now too :)
Thanks guys xx
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I just restarted my computer and mines fixed now too :)
Thanks guys xx
Our pleasure. :-*
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Mine had the same problem, but is fixed now (after updating and restart)
Thought it was something I had done, but am relieved to know it wasn't me.
Thanks avast!
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Also, before checking email this morning, I was on Facebook trying to wish someone happy birthday. When I tried to post on their Wall, I got the same avast message notification that the action was blocked by the Network Real-Time Shield. That works, too, now.