Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: cypherinfo on April 22, 2011, 05:44:20 PM

Title: Avast! Internet Security: Its Firewall Does Not Start!
Post by: cypherinfo on April 22, 2011, 05:44:20 PM

I installed the Avast! Internet Security and after having inserted the license the only feature does not activate is the firewall. I tried more and more times to click on start and it did not work.

Mine is the versione: 5.0.396 I would like not to  upgrade to the 6 one.


Thank you.

Title: Re: Avast! Internet Security
Post by: Lisandro on April 22, 2011, 05:46:03 PM

Why won't you upgrade?
Indeed, old versions issues can't be followed anymore...

Title: Re: Avast! Internet Security: Its Firewall Does Not Start!
Post by: cypherinfo on April 22, 2011, 05:47:42 PM

I cannot afford; anyway why it does not start please?

Title: Re: Avast! Internet Security: Its Firewall Does Not Start!
Post by: Hermite15 on April 22, 2011, 05:48:36 PM

Quote from: cypherinfo on April 22, 2011, 05:47:42 PM

I cannot afford; anyway why it does not start please?

why can't you afford installing V6 ???

Title: Re: Avast! Internet Security: Its Firewall Does Not Start!
Post by: Lisandro on April 22, 2011, 05:50:55 PM

Please, upload (attach) the avast log: C:\Program Files\Alwil Software\Avast5\Setup\setup.log
(or the shorter C:\Users\All Users\Alwil Software\Avast5\log\Setup.log).

If the file is too big for the forum, post the last 400-500 lines of it.

Title: Re: Avast! Internet Security: Its Firewall Does Not Start!
Post by: cypherinfo on April 22, 2011, 06:08:51 PM

Quote from: Tech on April 22, 2011, 05:50:55 PM

Please, upload (attach) the avast log: C:\Program Files\Alwil Software\Avast5\Setup\setup.log
(or the shorter C:\Users\All Users\Alwil Software\Avast5\log\Setup.log).

If the file is too big for the forum, post the last 400-500 lines of it.

Attached the Log you requested me; thank you.

Title: Re: Avast! Internet Security: Its Firewall Does Not Start!
Post by: DavidR on April 22, 2011, 06:48:49 PM

Quote from: cypherinfo on April 22, 2011, 05:47:42 PM

I cannot afford; anyway why it does not start please?

If your current license is still valid (has time left on the license) there is no cost to upgrade.

Title: Re: Avast! Internet Security: Its Firewall Does Not Start!
Post by: essexboy on April 22, 2011, 06:52:25 PM

Quote

17:32:51 min/gen  Return code: 0x2000001C [The license for this product is invalid.]

Says it all

Title: Re: Avast! Internet Security: Its Firewall Does Not Start!
Post by: DavidR on April 22, 2011, 06:58:22 PM

Absolutely - The ST:0x2000001C code = license banned, for that version of avast you using Pro/AIS and where did you get your registration key/License ? You will need to contact them.

Title: Re: Avast! Internet Security: Its Firewall Does Not Start!
Post by: Hermite15 on April 22, 2011, 07:00:27 PM

not sure the guy will post again ;D

Title: Re: Avast! Internet Security: Its Firewall Does Not Start!
Post by: Lisandro on April 22, 2011, 07:06:43 PM

That's the reason for asking the log.
Shame on Cypherinfo :P

Title: Re: Avast! Internet Security: Its Firewall Does Not Start!
Post by: DavidR on April 22, 2011, 07:25:54 PM

Quote from: Logos on April 22, 2011, 07:00:27 PM

not sure the guy will post again ;D

Given that they didn't have the latest 5.0 or 5.1 version would imply a hacked application and license, which would be killed if they had the latest versions of 5.0, 5.1 or 6.0.

The question would be why they didn't even have the latest 5.0 update (over 8 months since Version 5.0.677 0n 2010-09-07), then I rather doubt they will be back.

Title: Re: Avast! Internet Security: Its Firewall Does Not Start!
Post by: Hermite15 on April 22, 2011, 07:34:52 PM

yeah I thought from the beginning that the guy didn't want to upgrade because his cracked license wouldn't work anymore, was still funny to ask him why ;D

Title: Re: Avast! Internet Security: Its Firewall Does Not Start!
Post by: DavidR on April 22, 2011, 07:43:16 PM

I'm of a suspicious nature, but I do try to give the benefit of doubt first ;D

Title: Re: Avast! Internet Security: Its Firewall Does Not Start!
Post by: Rednose on April 22, 2011, 07:57:05 PM

I agree with David :)

Over the years I have seen quite some cracked licences on peoples pc's, and they didn't were aware of it because someone else installed it for them.

Greetz, Red.