Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Kakadu on April 22, 2011, 09:58:57 PM
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I Installed a new WinXP on 19.04.2011; I downloaded AVAST latest* version on 20.04.2011 and installed it. As it is a notebook that not always has a thick internet connection, I set to manual-virus-update. Last virus-update was today (22.04.2011) at 18:17:16 just after power-up - now we have here 21:45 ... There was the explanation mark on the avast-symbol on the tray icon, so I opened it, and it was telling me that there would be a problem: automatic updates are not installed (yes, sure, as I set manually to manually update them as it is a portable device that not always has an enough thick internet connection to immediately update). So I clicked on "FIX IT" - and then I was told that the trial period has expired and I have to register. So I went to the chapter "registration" where I am told: CURRENT STATUS NOT YET REGISTRED. I click on the button "Register now". Then a small window "Retrieving information, please wait ..." appears for some seconds - and redisapears. That's it ... nothing more ... I can click there as many times as I like - nothing more happens ... After a reboot, I am told:
- Real time shields: off (clicking on "turn on" tells me that turning shields on is not possible as registration has expired)
- Expiration date is indicated with: 20.05.2011-12:00:03 - (clicking on "show details" shows the screen: not yet registered, this product must be registered in the next 0 days, and by clicking on "register now", same thing as above happens.
sorry, but avast is not usable that way!
*that one: http://software-files-l.cnet.com/s/software/11/88/82/93/setup_av_free.exe
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What version is it?
6.0.1091?
Your link is dead when I click on it.
Download the current version by clicking on "Free" in my signature. Install that right over the existing one.
And leave the "AutoUpdate" enabled. The updates are incremental, not too big.
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Yes, it is 6.0.1091 ...
Hmm ... I use an old ReGet version as download manager that needs direct links to take over - but CNet does not present that, so I had to view the source-code of the html-page and find out the download-link (I hate CNet for that!): [http://software-files-l.cnet.com/s/software/11/88/82/93/setup_av_free.exe?e=1303311188&h=9cdabb8b9af4a8f4f2459ab8e06ff748&lop=link&ptype=1901&ontid=2239&siteId=4&edId=3&spi=c91ed8ba9afbd48c3f0c65151be22aea&pid=11888293&psid=10019223&fileName=setup_av_free.exe]
Your download-link shows a file dating 19.04.2011 - 12:39:14 - the one I had installed was from the same day, but from 17:04:08 (that's one of the reasons I use oldfashioned ReGet: it shows me original timestamps!) - and a byte-by-byte comparison with windiff tells me that they are identical.
What should I do with it? Deinstall the existing and reinstall? When "modifying" it, it just does nothing as all is as it should be ...
I cannot allow auto-update as I cannot allow that any software takes it's internet connection in a moment that I cannot allow it. So manual updating is a 800% must here. It's not just a matter of size - it is also a matter of connecting in the wrong moment - what can cost me several euros at once - just for the connection itself (there are tarifs that cost per hour or per day - and that's just several euros for one period). And there are other reasons to manually start the updates ... But I don't like the behaviour of the manual update! How can I prevent the big window to appear? It's enough that a small tray-window-like progression-bar would appear. And something else is strange: when clicking on "update now", the tray-window does not disappear - and I can click several times to "update-now" - even when update has started. And I don't like that acclamation-mark for showing that as long as the latest update is installed. Please change it to "no acclamation-mark visible as long as virus database is up-to-date - and as soon as an update is detected, acclamation-mark should reappear".
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@kakadu: what exactly do you want/need..?
Short answer please.
asyn
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make work avast again - preferably without needing to reconfigure the whole stuff because of deinstalling and reinstalling it (I need to change preferences at almost every shield to 1) ask 2) try repair 3) move to chest - and NEVER ALLOW TO DELETE without telling me - and this takes very much time until all prefs are as they should be!)
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I see, that you asked about a malware problem in another topic.
http://forum.avast.com/index.php?topic=76856.0
Please solve this first.
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Sorry, they don't have to do anything with one another as they are on different computers: malware problem is on a P-III-Notebook, and this problem is on a Atom-Netbook!
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Sorry, they don't have to do anything with one another as they are on different computers: malware problem is on a P-III-Notebook, and this problem is on a Atom-Netbook!
What doesn't work..??
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P-III-Notebook (malware-problem) works again and seems to be fixed. But I am questioning if behaviour is as it should be - as I am sure not to be the only one that considers it as a not acceptable behaviour of avast to report the same threat hundreds of time without being able to resolve it.
Problem here (Atom-Netbook) is still not only that trial-period has expired after two days, but also registration is not working. Neither "repair" nor "update" nor "change" (from within "add/remove programs") causes any change of the problem. The only option that remains would be "uninstall" - but I'm not yet doing that ...
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Problem here (Atom-Netbook) is still not only that trial-period has expired after two days and registration is not working.
Read here for registration info.
https://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=612
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P-III-Notebook (malware-problem) works again and seems to be fixed. But I am questioning if behaviour is as it should be - as I am sure not to be the only one that considers it as a not acceptable behaviour of avast to report the same threat hundreds of time without being able to resolve it.
can you post that in the other thread if that case is solved ?
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P-III-Notebook (malware-problem) works again and seems to be fixed. But I am questioning if behaviour is as it should be - as I am sure not to be the only one that considers it as a not acceptable behaviour of avast to report the same threat hundreds of time without being able to resolve it.
can you post that in the other thread if that case is solved ?
I just did ... :)
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Problem here (Atom-Netbook) is still not only that trial-period has expired after two days and registration is not working.
Read here for registration info.
https://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=612
As just said before: I come to the "Registration"-page (inside AVAST) that shows:
- CURRENT STATUS: NOT YET REGISTERED
- this product must be registered within 0 days.
- Registration information:
Current registration will expire on: 20.05.2011 12:00:03
Date of Registration: 20.04.2011 12:00:03
There must be something wrong when THIS happens!!! Look at the timestamps!
Very disturbing is that the button "Register now" appears even if the part of the window is closed ... when clicking on it, the small "retrieving information, please wait" window appears - and disappears after about 10 to 15 seconds without having done anything visible ...
This behaviour is unacceptable:
1) set to "manual updates"
2) click on tray-icon (that has exclamation mark) - the avast-window opens
3) then click on "solve problem" (that should turn automatic virus-database-update on) and
4) instead, all the shields are turned off (you cannot turn them on again before registering) and you are you are told that trial period is over even you can read that it still lasts nearly a whole month ... and
5) online-registering does not work ... after two days of use
The question here is to trace down if that behaviour is reproducable ...
OK, I "ordered" offline-registration-code that I got via eMail but did not yet enter it ...
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Just a thought...have you tried a different internet connection?
Also, I am having a difficult time trying to understand exactly what your problem is. A shorter explanation would be better. I do think you should try a different connection.
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Hmm ... what difference should a different internet connection make? I have here a 20MBit cable connection ...
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Current registration will expire on: 20.05.2011 12:00:03
Date of Registration: 20.04.2011 12:00:03
There must be something wrong when THIS happens!!! Look at the timestamps!
Is the computer time / day / month / year correct ? ...... if not adjust and reboot
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Have you tried to register from within the Avast GUI? There is a button "Register." Click on it and another window opens up.
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Have you tried to register before you "cannot" as in your OP.
This is getting very confusing. Why can't you register right away? I get it, you must use euros but how long does it take to register? Less than thirty seconds. Try a system restore, then try again. You need to be more specific.
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Hmm ... what difference should a different internet connection make? I have here a 20MBit cable connection ...
That should handle what you are doing and registration.
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Have you tried to register from within the Avast GUI?
As described: YES - and it did not work!
There is a button "Register." Click on it and another window opens up.
And it closed after some seconds - and that was it - nothing more happened - as described before!
Have you tried to register before you "cannot" as in your OP.
Why shoud I? I first want to know that everything works fine - and in case something goes wrong and I have to reinstall the system again, I don't want to spoil a registration; so registration can wait until it is clear that all is working fine as it should!
This is getting very confusing. Why can't you register right away?
Ask me something easier to answer, please!
I get it, you must use euros but how long does it take to register? Less than thirty seconds. Try a system restore, then try again. You need to be more specific.
Sorry, no - you did not get it! Here in my "fixed place" I have a thick 20MBit cable connection. But this is a portable device that is often on the net with not so thick or even very thin GSM lines. And I use some GSM-tarifs that you have to pay several euros at once - just for going online. I don't want to spend several euros just for an update that can wait until I am again in my "fixed place".
Current registration will expire on: 20.05.2011 12:00:03
Date of Registration: 20.04.2011 12:00:03
... this product must be registered within 0 days
There must be something wrong when THIS happens!!! Look at the timestamps!
Is the computer time / day / month / year correct ? ...... if not adjust and reboot
There seems to be a problem with time: last virus-update was today (22.04.2011) at 18:17:16 just after power-up again. This afternoon I was installing a different operating system on a different partition - that other OS has some disturbances with time, it always sets the clock two hours in advance - but as soon as any of the OSs synchronize with any ntp-server, they again have correct time. When having used windows (this OS) and booting in the other OS, the clock has 2h too much just until synchronizing with any ntp-server; when changing back to this OS, the clock lacks 2h - again just until synchronizing with ntp-server. It seems that Windows treats the device-time as local time and the other OS treats it as UTC ...
... I fixed it now so that windows also treats it as UTC ...
But first time that this problem occurred was somewhen in the afternoon - and since then, there was at least one virus-database update in the evening.
Anyway: the behaviour of AVAST is problematic. It should warn that something with time seems to be weird - and wait until the user can resolve it, and not just claim that trial period is over.
Now it is showing that registration has to be done in 28 days - and clicking on the button makes appear the appropriate registration form ...
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Register and then try. If you don't like avast you can always uninstall using http://files.avast.com/files/eng/aswclear.exe
I have a feeling you are making something simple, difficult. ???
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Register and then try.
No, not yet - and I had my reason for it; I wanted to find out more ... and I was right to wait with registering as now the source of the problem is found: a clock/time-problem with built-in hardware-clock ... As two different operating systems are on that Netbook and one was treating hardware-clock-time as local time and the other one as UTC, AVAST got a mess with it. Consequence of AVAST was in that case (time/clock-inconsistency) to just block not only protection, but also ask for an immediate registering - even if trial period was still lasting 28 days (now I have again these 28 (or now 27) days as trial period).
In my eyes THAT behaviour is not acceptable. AVAST should report an error and tell the user that there might me some time/clock-problem to give the user the opportunity to resolve it - and if after a certain time (let's say at least two hours more than the time difference at international date line that is more than 24 hours) the problem is still not resolved and AVAST is still having a time problem, blocking might a solution. I also consider it as problematic if AVAST stops protection when time error is just 2 hours as this can happen without any intent of cheating (I assume it might be a cheat-protection against time/clock-cheating to use time-dependent software without paying the fee). I consider the behaviour here as a too severe cheating protection - having the potential to question the reliabilty; and THAT is pure poison for a security software - speically in a trial period.
A less patient user (with less good experience with AVAST) would only have uninstalled AVAST and taken AVG or some other AV-product ... and that cannot be the intent of AVAST!
Question: how does AVAST behave if you pass the international date line between Tonga or Kiribati and French Polynesia (where you have to set back your watch for more than 24 hours) when being still in trial mode - or just travelling from east to west (where you have to set back your clock/watch). The experience here lets assume that AVAST will block protection and ask for immediate registration - and additionally only allow offline-registration, no online-registration ... What happens in both cases: with a) OS treats hardware-time as local time and b) OS treats hardware-time as UTC ... What happens then? Additionally the registration screen is not unproblematic and misleading: if you don't have big contrast on your pc-screen you don't see that all three parts of the page are closed - even if there is a register-button. I first was assuming that the first part was open - and therefore the others also - but there would not be anything to be displayed in the others. In my eyes that page has to be improved so that it is clearly visible what is open and what not - and there shold not be any element below if a part is closed, i.e. there should not be any element between two openable parts when both are closed.
If you don't like avast you can always uninstall using http://files.avast.com/files/eng/aswclear.exe
I'not using AVAST for nothing since many years! And I had best experiences with it - besides some minor "misbehaviours" (I remember the case where AVAST was treating EVERY running application as Virus; that was once during the night (in Europe), and with big intervention in the forum here, within some 1-2 hours, the update was retired and only those people that had running machines between 1h and 3h in the morning were affected). And some minor flaws like those two here. That's not peanuts - but these are things that always can happen, specially with a software that permanently updating is just a part of it. That's not the problem.
And I would like a slightly different behaviour when using manual virus-update: I don't like the permanent acclamation-mark in the tray icon that appears even when your virus-database is brand new and totally up-to-date - and I don't like the "warning" that wants to force you to set to automatic virus-updates. And I don't like the big window that ALWAYS appears when updating the virus-database manually. Better solution would be to show the acclamation mark as soon as there is a new virus-update that is not yet installed. And as soon that is installed, the acclamation mark disappears - to reappear at the moment of a new virus database etc. It is a big difference if update is set "tell, warn, announce, give the user the immediate possibility to update" etc. compared just to have turned the update totally off. AVAST treats these two cases (update off and "ask for updating as soon as an update is ready") the same - and that cannot be the solution!!!
And I also don't like that if you leave your action-preferences to "default" (affected) files are deleted (I still remember the treatment of any running application of that "night bug" - when just clicking OK at the warning, you were damaging every running application and the system). In that context, I would like to have the possibility to set ALL action-prefs at once. I am thinking of two or three preference-default-variations that you can set with "one click", one for the "computer-users" and one for the "technicians/specialists" or else. It always takes about half an hour just to configure every single "action-preference" to set to
1) repair (if possible) 2) move to chest 3) block
1) ask 2) 3) move to chest 3) repair (if possible)
1) ask 2) 3) move to chest 3) block
1) repair (if possible) 2) move to chest 3) delete
etc.
default is
1) move to chest 2) delete ... What I cannot allow - in no case!! That preference makes me not to recommend people to install AVAST themselves, but to let me install it. If they don't change these preferences, they risk damaging their software AND operating-system.
The thing is that usually a user sets all setting to the same pattern - so it would be elegant to have a "central action-behaviour setting" that applies to all actions - but still allowing to set every single action-behaviour separately if needed.
It would spare lots of time if I could: a) install AVAST, b) set "central action-behaviour" to what I prefer, and c) change some single action-behaviour that I want to have different from the main pattern.
I don't think that this is too much work to implement (as version 4.8 had some more comfortable configuration settings).
Otherwise I only have best experiences with AVAST, and all PCs where I have recommended it or even installed it never had a serious problem or infecttion.
I have a feeling you are making something simple, difficult. ???
I don't think so - I assume I just found a quite rare flaw of AVAST that is just at the border between inconvenience and bug ... and sometimes quite a lot of details are needed to outline some unexpected behaviour.
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Is this guy a literature fan...? he writes essay very good :-[ Embarrassing :-[
Could write in short ( I think)
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In my eyes THAT behaviour is not acceptable. AVAST should report an error and tell the user that there might me some time/clock-problem to give the user the opportunity to resolve it
How ? Avast takes the time from the system - not from an online clock
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thought April fools day was 22 days ago ???
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In my eyes THAT behaviour is not acceptable. AVAST should report an error and tell the user that there might me some time/clock-problem to give the user the opportunity to resolve it
How ? Avast takes the time from the system - not from an online clock
But then what's the reason for showing that behaviour with blocking shields and setting trial period to zero? What is the criteria that AVAST is stopping trial period? There must be any reason, and it seems to be time. What is the source of that? How does AVAST "decide" that it stops trial period? It obviously is some time/clock-inconsistency. But instead of terminating trial period, it should tell the user that AVAST is observing a time/clock-problem and let the user correct that - before stopping service and blocking! Not the fact that AVAST has found some criteria to "do something" is the problem, but the action AVAST takes!
Or what else can be the reason that AVAST reports: trial period is over now and you have to register, but trial period is still valid for nearly a month. Sorry, but that statement is an oxymoron ...
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about that clock, you still hear the ticking when you close your eyes ???
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he writes essay very good :-[
He sure does. ;D
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150 million users and now this! I wonder how he did in college with creative writing!
I do hope he learns to "keep it simple". I'm not so sure he knows what his problem is/was.
IOW get to the point...already. ???
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his point (if any...) is that he doesn't want to register, because he doesn't want to spoil a registration (on Avast free lol) if anything goes wrong on his system... no matter if the guy doesn't know that registering avast free is just meant for stats and that you can register it as many times as you want ::).. but no, he's got a clock issue, either due to the presence of a pirated Windows, or to the fact that he has already installed/uninstalled/re-installed Avast free so many times that the trial period is over... no idea what generates all that paranoia, but it's difficult to call it something else. Long and confused posts etc...
I think this thread should be locked now ;)
edit: and no matter if when registration doesn't work from the UI, you can request a registration code for the free version on Avast web site.
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his point (if any...) is that he doesn't want to register, because he doesn't want to spoil a registration (on Avast free lol) if anything goes wrong on his system... no matter if the guy doesn't know that registering avast free is just meant for stats and that you can register it as many times as you want ::).. but no, he's got a clock issue, either due to the presence of a pirated Windows, or to the fact that he has already installed/uninstalled/re-installed Avast free so many times that the trial period is over... no idea what generates all that paranoia, but it's difficult to call it something else. Long and confused posts etc...
I think this thread should be locked now ;)
edit: and no matter if when registration doesn't work from the UI, you can request a registration code for the free version on Avast web site.
I agree it should be locked and closed. I think he has a computer issue not an avast issue. I tried to tell him to go ahead and register and if he didn't like avast he could always uninstall. Puzzling...huh? ???
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edit: and no matter if when registration doesn't work from the UI, you can request a registration code for the free version on Avast web site.
Funny thing is he already did.... ;D
Quote from Reply #12:
OK, I "ordered" offline-registration-code that I got via eMail but did not yet enter it ...
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oh I missed that... honestly I didn't have the patience to go through his posts :D
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oh I missed that... honestly I didn't have the patience to go through his posts :D
I fully understand that.
Edit: Also see Reply #3... ;)
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oh I missed that... honestly I didn't have the patience to go through his posts :D
The posts were long and rambling with little regard to his issue. Not to mention confusing. I wonder if and when the last time he used CCleaner or scanned with Secunia PSI. There are some serious problems with his machine. I think ??? one thing he wanted was to export/import setting from one version to the next. Which has been discussed on this forum before. It does not take that long to reset settings. ;D
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To the ones with registration problem, please, upload (attach) the avast log: C:\Program Files\Alwil Software\Avast5\Setup\setup.log
(or the shorter C:\Users\All Users\Alwil Software\Avast5\log\Setup.log).
If the file is too big for the forum, post the last 400-500 lines of it.
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To the ones with registration problem....
Not needed here, Tech. ;)
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Not needed here, Tech. ;)
What about the subject of the thread?
Are all of the posts here just off topic?
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Not needed here, Tech. ;)
What about the subject of the thread?
Are all of the posts here just off topic?
You need to read the thread to understand it.
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You need to read the thread to understand it.
I won't... it went off topic.
I just want to help, if that was the case, an user with registration problems.
If the topic is solved, please, add [Solved] to the original post.
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the thread didn't go off topic... as there's never been a real topic in the first place ;D but it got commented, with right... there was nothing to solve, how could it be marked as solved now? ... you're refusing to read the thread and this makes your last posts here a bit irrelevant ::)
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You need to read the thread to understand it.
If the topic is solved, please, add [Solved] to the original post.
The OP has to do this, but I doubt he will.
Maybe Reply #31 gives you a short insight.
asyn
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Thanks Asyn... Won't lose time...
I did not realize I was talking to you as you're constantly changing your avatar ;D
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1. Thanks Asyn... Won't lose time...
2. I did not realize I was talking to you as you're constantly changing your avatar ;D
1. NP Tech. :)
2. Well, only in the holiday season. ;) 8)
asyn
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Sorry, no - the topic is not yet closed - I fear I have to restart it with the explanation of that what happened ... see post #12 - that's the main subject of the thread:
Can you please explain how this can happen:
1st thing:
Date: 22.04.2011 - Time 21:45
- CURRENT STATUS: NOT YET REGISTERED
- this product must be registered within 0 days.
- Registration information:
Current registration will expire on: 20.05.2011 12:00:03
Date of Registration: 20.04.2011 12:00:03
2nd thing:
0) preferences is set to "manual updates" with announcement as soon as new virusdatabase is ready ("mid-position" in prefs); tray-icon has exclamation-mark ... this is an accepted setting that AVAST allows!
1) click on tray-icon (that has exclamation mark) - the avast-window opens and there is a problem reported: ATTENTION - your system is not fully protected; please use "fix now" button to start fully protection of system.
- there is an exclamation-mark at "auto-updates" reporting that auto-updates are turned off (not respecting that settings are "ask when an update is available").
2) then click on "fix now"-button - it is to assume that this should turn on auto-update of virus-database (as this is reported to be the reason why the system is not fully protected)
3) after that click on "fix now", all the shields are turned OFF (!!!) and you are told that protection is disabled and trial period is over (but you can read that it still lasts nearly a whole month) ... you cannot turn protection shields on again before registering
4) and: online-registering does not work (or is disabled) at that moment ...
and this happens after two days of use
Can you please explain why that behaviour occurs? (in short words: clicking on "fix now" turns AVAST-shields totally off) ...
Is that behaviour (telling you to activate full protection - and the result is total lack of protection) corresponding with your philosophy of security? I just cannot believe that!!! If AVAST wants to be a "serious software" (in the domain of security) and not only just a piece of crap, I assume you consider that behaviour at least as problematic, if not worse.
As explained: there was an inconsistency with time/clock with a dual boot so that the computer-clock was set 2hrs in advance by the other operating system and set back by that windows where AVAST is installed. This might just be an explanation of what the trigger of that strange behaviour could have been - not more and not less.
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We have been more than patient, but consider this 150 million users have not had this issue. As far as following your posts it would be nice if you "get to the point" quickly as your posts are confusing at best.
Please see post 34. I still think your issue is in your machine. Run CCleaner and scan with Secunia PSI. You might have some registry error that should be addressed. I really have no idea what issues you are having. We want to help it's just we don't understand what you want from us. I still can't understand why you didn't register in the first place. The registration is for a count on how many downloads have been made. The issue is "not" with avast as you might think. It' with your machine.
Give us a short version...not an essay.
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Sorry, but that machine got a brandnewly formatted harddisk, and a brand new os (from the original recovery-dvd) was installed on 19.04.2011 ... The machine then got all of the windows-xp updates from microsoft that are available - and nothing else ... and as first and only "foreign" (i.e. non-MS) software it got AVAST on 20.04.2011 ... it is totally bare from ANY other software - as absolutely nothing (besides microsoft-system-update and AVAST) was yet installed ... nothing at all!
On 22.04.2011 another was installed to another partiton of that brandnewly formatted harddisk - and that other OS does neither have writing rights, nor even have writing possibility as NTFS (of that Windows XP here) is an filesystem that it only can handle for reading and not for writing!
Btw: setup.log of AVAST6 resides in (Bootdevice):/Program Files/AVAST Software/Avast/Setup/ ... itas a size of nearly 2 MB.
We have been more than patient, but consider this 150 million users have not had this issue.
Every "strange behaviour" (whatever it might be, just a flaw - or even a bug - or just a strange configuration) has it's appearance once the first time - and all users that used that software before did not have that problem ... that number of 150 million does not give any relevant evidence for anything.
As far as following your posts it would be nice if you "get to the point" quickly as your posts are confusing at best.
I wonder what should be confusing as I only can explain in words what has happened and what the circumstances were when the strange behaviour occurred.
Please see post 34.
I cannot follow all those imputations that are totally neither applicable nor appropriate.
The posts were long and rambling with little regard to his issue.
There were other things I mentioned (that would better be placed in "suggestions and wishes") ...
Not to mention confusing.
Don't know what was confusing - and in such a case: ask! Ask very specific questions to clarify things!
I wonder if and when the last time he used CCleaner or scanned with Secunia PSI.
Why should I - on a brand new installed PC that does not have ANY software installed? It just has installed all MS-updates and AVAST - and nothing else at all! And the first install of the OS was three days before ...
There are some serious problems with his machine.
I cannot exclude that - but the only strange thing on a PC that has an OS not older than three days was that mentioned time/clock-problem (that the other OS treats hardware-clock as UTC and this windows xp did not - but then I declared in registry to do the same (treat hardware-clock as UTC and not as local time) - and since then the trial period was again valid until 20.05.2011) ...
I don't know why ... but that's what happened ...
I think ??? one thing he wanted was to export/import setting from one version to the next.
What's that crap of imputations? Who does invent such things I never spent any thought to???
You did not understand the suggestions I made for not always spoiling at least half an hour just only for configuring a new installed AVAST!
Which has been discussed on this forum before. It does not take that long to reset settings. ;D
But it takes again half an hour to reconfigure AVAST - and I told before that I do not want to spoil again half an hour for configuring AVAST - that's why I did not deinstall and reinstall it so far.
But deinstalling and reinstalling did not seem to be necessary - as trial period is again valid and lasts until 20.05.2011
I still think your issue is in your machine.
Again: I cannot totally exclude that - but this is very improbable with a totally new installed system! If it is the case, MS and WinXP would be really crap. What kind of issue should that be?
Run CCleaner and scan with Secunia PSI.
I hate such software (like Secunia PSI) that AVAST is causing a warning (untrusted program is trying to modify a protected resource) - just only in the process while installing it!!! That's the way issues are produced!
You might have some registry error that should be addressed.
I would wonder what kind of!
I really have no idea what issues you are having.
As written before: the issue "your still have time to register until 20.05.2011 but that is not valid and you have to register now" is no longer there ...
We want to help it's just we don't understand what you want from us.
First thing was to solve the issue that after two days trial period should have finished - now it has turned into finding out if that possible flaw really could have come from time/clock inconsistencies.
I still can't understand why you didn't register in the first place.
Because then I would not have had the possibility to notice that the issue is no longer here - even without registering!
The registration is for a count on how many downloads have been made.
Sorry, but that's rubbish! The number of downloads is not the same as the number of registrations. I assume you have a reliable number for the registrations, but not for the downloads, as a) many downloads do not end up in an installation and b) downloads are used for several installations. So it's clear and obvious that the number of downloads is not reliable, but the nuber of registrations is much closer to the real numbers.
The issue is "not" with avast as you might think. It' with your machine.
Sorry, but when AVAST tells me that trial period is still valid for another 28 days, but forces me to register immediately, it's AVAST that is lying - in either or other way. The question is, why AVAST is telling such a rubbish!
Give us a short version...not an essay.
Sorry, but it seems that it is not possible here: again I have to explain things again and again ...
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One last try..... Can I remote support your PC if the problem still persist then I will start a new thread for you and at least could post real problem you are facing bcoz
Date: 22.04.2011 - Time 21:45
- CURRENT STATUS: NOT YET REGISTERED
- this product must be registered within 0 days.
- Registration information:
Current registration will expire on: 20.05.2011 12:00:03
Date of Registration: 20.04.2011 12:00:03
Above your expiration is 20.5.2011 and if that it should not show
"this product must be registered within 0 days"
If interested plz send a personal message to me...
Thanks
Ash
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guys, just let the thread die, don't answer anymore here ... ;)
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One last try..... Can I remote support your PC if the problem still persist then I will start a new thread for you and at least could post real problem you are facing bcoz
Thanks for the offer - but the problem is not persisting. The writer of post #15 (Pondus from Norway) was thinking of a possible time/clock issue ... and as written in post #19 the problem does not persist anymore since I was giving a look at that.
That's the one thing. But the other is, what action I did that this was occurring. It did not "come from alone". I was clicking on "fix now" (as I have the setting "ask to install for a new virus database") - and instead of "fixing" (set to "automatic virus-database-update"), it was turning all protection shields totally off and telling me that trial period has expired (ignoring that it is still valid for 28 days).
Date: 22.04.2011 - Time 21:45
- CURRENT STATUS: NOT YET REGISTERED
- this product must be registered within 0 days.
- Registration information:
Current registration will expire on: 20.05.2011 12:00:03
Date of Registration: 20.04.2011 12:00:03
Above your expiration is 20.5.2011 and if that it should not show
"this product must be registered within 0 days"
I agree with you - and that's the main topic here: how and why does that be seen!!!
As written in post #19, since 23.04.2011 at about 00:00h it does not show it anymore and does not tell me anymore to have to register immediately.
The question here is: how and why did that occur, and could it be reproducable? As mentioned: a possible source could be a time/clock problem - and I explicitly did not yet register to be able to make experiments for trying to reproduce it.
If interested plz send a personal message to me...
Thanks
Ash
Thanks for the offer - but I think the thread is not yet to close and we can treat that issue openly here.
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guys, just let the thread die, don't answer anymore here ... ;)
+1 :)