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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: whocares on July 25, 2003, 02:24:07 PM

Title: Update-Check doesn't seem to work properly on Dial-Up connection
Post by: whocares on July 25, 2003, 02:24:07 PM
Hi,

as a rather new user of avast 4 home (on Win2k-SP4, 56k analog-modem :-)

although I have set both prog and VDF-Updating to automatic AND was online for about 1 hour,
avast only downloaded a vps update just when I explicitly told it to check..
in what intervals does avast check for an open inet-connection or , if PC is online, for updates ?

there are some timeout settings in data\avast4.ini which i don't really understand, and which seem not to appear in the user interfaces..
So, as to the Auto-Update: is that correct, that avast checks every couple of minutes for an internet connection (if update is set to automatic), and then tries to check for updates ? or is there a timeout, if no inet is detected for a couple of times/connections attempts ?


I searched the board/FAQ a bit but couldn't find much..
Please point me, if I missed it:-)
Thanks in advance..
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: Michal Zrůbecký on July 25, 2003, 02:55:16 PM
Is it possible to ping these IPs from your computer? 195.70.130.34, 64.246.6.135, 207.44.156.15 and 62.168.45.69

Quote
in what intervals does avast check for an open inet-connection or , if PC is online, for updates ?
avast! checks every 40 seconds if there´s connection to Internet and every 4 hours checks for new updates.

Quote
is that correct, that avast checks every couple of minutes for an internet connection (if update is set to automatic), and then tries to check for updates ?
Yes.

If you use dial-up connection only, there´s another way how to detect if the computer is connected to Internet or not. avast! can elicit the connection status from the modem status - so it will NOT ping our servers every 40 seconds. To set avast! this way, follow these steps:


1) In Notepad, open the file AVAST4.INI
    (C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\DATA)
2) Find section [InetWD]. If this section doesn´t exist, create it.
3) Into this section insert this row:
    UseRAS=1
4) Save the file and restart your computer.

(The avast! build must be 4.0.172 or higher)
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: whocares on July 25, 2003, 03:26:09 PM
Thanks Odpad,

I'll try your checks/advice later
(I'm not at home now, so no avast here.. ;))
and report  back, then :)
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: whocares on July 26, 2003, 01:19:14 PM
Hi Odpad

Ping on the above servers:

195.70.130.34 timeout (repeatedly, or Antwort von 213.210.132.114: Zielnetz nicht erreichbar./Target-Net not reachable)
seems to be "on your side" :-)
213.210.128.0 - 213.210.191.255
netname:      CZ-TERMINAL-20000502
descr:        Nextra Czech Republic, s.r.o.
descr:        Provider Local Internet Registry

64.246.6.135    works
207.44.156.15 works
62.168.45.69 works


But somewhen,  there obviously has been a silent update, cause I got a new Vir-Database in the about-avast-window :-)

so, seems to be temporary/generell conection problems.


P.S.: I connect via a german internet-least-coust-router-program (Smartsurfer/Web.DE);
so this still counts as "only dial-up connections" ?
and I guess, should try the useras=1 entry next ?
Thanks..

 :)
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: mantra on July 28, 2003, 06:28:37 PM
whocares
does ras=1 work ???
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: Lisandro on July 29, 2003, 04:28:35 AM
I have not experienced trouble updating avast on a dial-up system. I suppose that the problem resides just on the user provider (XP Pro and Modem at 56kps). :)
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: mantra on July 30, 2003, 01:10:56 PM
UseRAS=1

in the current version does not work!!
to me
i have a dial up modem ...but nothing
i controlled with a firewall

nothing
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: mantra on July 30, 2003, 01:13:43 PM
i setup avast4.ini
UpdatePeriod=10
10 minutes
but nothing..
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: Lisandro on July 30, 2003, 02:08:06 PM
UseRAS=1

in the current version does not work!!
to me
i have a dial up modem ...but nothing
i controlled with a firewall

nothing
Which firewall. If it is ZoneAlarm or Sygate I can guide you to set up the options... :D
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: mantra on July 30, 2003, 04:47:00 PM
kerio

but i use kerio to detect avast connection...
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: Lisandro on July 31, 2003, 01:34:40 AM
I´ll try to download Kerio and see what happens...
Please, wait for weekend...  ;)
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: whocares on August 19, 2003, 09:15:25 PM
Hi again,

recently, with the default settings the auto-update seemed to work apart from my initial problems (see above).

now, a couple of days ago, I set USERAS=1 according to odpad's/FAQ instructions (including reboot) and now again it doesn't check for updates or on the PC getting online.

I had Defs from 8-14 in the about window,
and only a manual update (after 20 minutes of being Online) got me the updates.

How often does avast check now with the useras=1 settings ?
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: whocares on August 20, 2003, 08:06:03 PM
More Details:

-I start the PC, and then after between a couple of minutes or sometimes longer; I go online (56K-Modem,Dial-In, LCR).
So I guess Avast's first attempts to check for updates won't work. Does Avast give up then maybe for 4 hours with the UseRAS=1 settings ??

- I have blocked most incoming ICMP [8] - EchoRequests
 But this can't be the problem, as a manual update works ? or can it ?

Any ideas ?
 ???
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: Cochise on August 27, 2003, 01:32:17 PM
I have read about using the "useras=1" command for modem users like myself and tried it on my machine with Win98SE/ZoneAlarm and I could not auto update either. I removed the command from the ini file, rebooted, and went back online and the auto update kicked on within 1 min. I don't know if we are missing something or if it just does not work.
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: Jarron on August 28, 2003, 07:53:33 PM
Problem with useRAS=1 and Windows 98 auto-update was resolved and will be available in the next program update.

Thanks avast!
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: girl on November 10, 2005, 02:54:38 PM
Hi!

I`ve got a problem. I just did my new registration, but i am still geting te notice "comection timeout" which is realy going on my nervs.
What should I do???
Please help!!

By, by
Title: Re:Update-Check doesn't seem to work properly on Dial-Up connection
Post by: Lisandro on November 10, 2005, 03:23:39 PM
But i am still geting te notice "comection timeout" which is realy going on my nervs.
You can increase both your avast! timeout: Internet Mail provider > Customize > Advanced (tab)
and your email account timeout (generally, right click the email account, choose properties and the Advanced tab of settings).

You you can even disable the Timeouts...