Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Georgebscott on May 02, 2011, 07:27:20 PM

Title: cannot get incoming email via POP3 since moveing from AVAST Free
Post by: Georgebscott on May 02, 2011, 07:27:20 PM

Bought a subscription to AVAST and immediately am unable to access incoming email ( sending is OK) with Mozilla Thunderbird using POP3.
My ISP says he has seen this before and suggests going back to AVAST Free!

Any ideas?

Title: Re: cannot get incoming email via POP3 since moveing from AVAST Free
Post by: DavidR on May 02, 2011, 07:42:14 PM

I can't see how they can say that they have seen this before as essentially the avast Mail Shield in both free and paid versions is the same.

Which avast version did you purchase, Pro or AIS ?

How did you upgrade ?
What is your ISP and doe they require SSL for their email account settings ?

Title: Re: cannot get incoming email via POP3 since moveing from AVAST Free
Post by: iRonzel on May 03, 2011, 05:02:36 AM

Quote from: Georgebscott on May 02, 2011, 07:27:20 PM

My ISP says he has seen this before and suggests going back to AVAST Free!

::) really?

verify avast! Mail Shield options, try resetting to default.