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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: @mir on July 26, 2003, 01:16:57 PM

Title: Outbound mail
Post by: @mir on July 26, 2003, 01:16:57 PM
How come Avast 4.0 Home ed. doesn't insert a note into a clean outbound message? I have that function activated. I use Win XP Home and Outlook Express 6.0
Title: Re:Outbound mail
Post by: sedina on July 28, 2003, 12:18:15 PM
Hi,

there is a problem with note in OE in case of special kind of email (e.g. when ICQ
signature is prefilled in new e-mail). Patch will be in next program update (this or
next week). You must set "insert note into clean message" for SMTP protocol. If
this is set correctly, can you send me an example of e-mail that is not processed
by avast! (mail to: sedina@asw.cz)? I will analyze it and give you status about it.

Thanks!
Title: Re:Outbound mail
Post by: @mir on July 28, 2003, 12:24:29 PM
Thanks for your reaction and I'll wait for the patch and see again.
I would also like to know if I can't put a note in an e-mail to be sent, how I can check wether Avast scans the outbound mail. I would appreciate your help again.

I use a message Tag program, in order to see when someones has opened my mail. The program is called MSGTAG and I use the freeware version. Works really great and maybe that's the reason for not putting in the note from Avast as MSGTAG also puts in a note!!

@mir
Title: Re:Outbound mail
Post by: sedina on July 28, 2003, 12:38:05 PM
I hope that avast! scans outbound emails despite of the fact that doesn't add a
note in e-mail ;-) But you can set "Show detailed info on performed action" (blue
icon in systray -> Internet Mail Provider -> Customize button -> Advance page) to show what avast! does when you sending e-mail...

Thanks!
Title: Re:Outbound mail
Post by: @mir on July 28, 2003, 01:38:08 PM
Thanks for answering so quickly and tonite I'll see how things turn out as that's indeed the main thing for me, that Avast does scan the outgoing mail and if I can check if it does, I'll be more than happy.
Thanks again.

@mir
Title: Re:Outbound mail
Post by: Kaleus on July 28, 2003, 07:48:04 PM
Hi,

I use MSGTAG free version too, and can't link Avast! and MSGTAG to work together, i have 2 mail addresses managed by Avast! and one more for MSGTAG.

In fact, MSGTAG listen on port 25 for outbound mail, and when Avast! start it say that port 25 is already in use.
I changed the listen port of MSGTAG (and the sending port or the corresponding mail adress in Outlook) and it's okay, I can use MSGTAG and Avast! but not at the same time (for the same mail if you prefer).

So, I can:

Outlook -> MSGTAG -> Recipient = OK
Outlook -> Avast! -> Recipient = OK
Outlook -> MSGTAG -> Avast! -> Recipient = Fail (Don't know if it's a misconfiguration, or just impossible to do)
Outlook -> Avast! -> MSGTAG -> Recipient = Fail (same as above)

Hope this can help a bit Dev team to help us :)

Thank you.
Title: Re:Outbound mail
Post by: @mir on July 28, 2003, 08:13:28 PM
Thanks for your reaction. So you have the same problem actually, but you use Outlook and that also makes a difference. I use Outlook Express. But it will probably be the same fault as described by Pavels regarding prefilled signatures. Let's hope the patch does something. I'll let you know! I'll be wondering about signaling the scan of aoutbound mail. I'll be back!

Greetings,

@mir
Title: Re:Outbound mail
Post by: Kaleus on July 28, 2003, 08:28:27 PM
Sorry, it's Outllok Express 6, in fact :)
Excuse me for this lack of precision :)
Title: Re:Outbound mail
Post by: @mir on July 28, 2003, 08:32:54 PM
It's allright, don't worry. Pens do slip once in a while....

 ;D

greetings,

@mir
Title: Re:Outbound mail
Post by: @mir on July 28, 2003, 09:55:33 PM
I hope that avast! scans outbound emails despite of the fact that doesn't add a
note in e-mail ;-) But you can set "Show detailed info on performed action" (blue
icon in systray -> Internet Mail Provider -> Customize button -> Advance page) to show what avast! does when you sending e-mail...

Thanks!

Hello again,

Everything works fine now, it scans outbound mail and even puts in a note, both inbound and outbound mail. I also see the icon turn when sending mail, so that's the proof Avast scans it! Great. But I had to disable the program MSGTAG in order to achieve this. It's a pitty, but maybe with the patch it'll work. We'll wait and see. Thanks again and I really like the scnner so far!

gr.,

@mir
Title: Re:Outbound mail
Post by: @mir on July 28, 2003, 10:02:08 PM
Hi,

I use MSGTAG free version too, and can't link Avast! and MSGTAG to work together, i have 2 mail addresses managed by Avast! and one more for MSGTAG.

In fact, MSGTAG listen on port 25 for outbound mail, and when Avast! start it say that port 25 is already in use.
I changed the listen port of MSGTAG (and the sending port or the corresponding mail adress in Outlook) and it's okay, I can use MSGTAG and Avast! but not at the same time (for the same mail if you prefer).

So, I can:

Outlook -> MSGTAG -> Recipient = OK
Outlook -> Avast! -> Recipient = OK
Outlook -> MSGTAG -> Avast! -> Recipient = Fail (Don't know if it's a misconfiguration, or just impossible to do)
Outlook -> Avast! -> MSGTAG -> Recipient = Fail (same as above)

Hope this can help a bit Dev team to help us :)

Thank you.

Hello Kaleus,

Everything works fine now, but without MSGTAG and that's a shame really.
The notes are put in in- and outbound mail perfectly. I'll be experimenting with MSGTAG the next few days, perhaps there is a simple solution.
As soon MSGTAG is installed and functional, outbound scanning is disabled and the notes are not put in.
The only alternative right now is..........forget about outbound mail scanning, because the system should be clean!!!!!! Inbound is really important and it works fine, so.......why bother. But......maybe there will be a solutin soon.
Keep trying!

greetings,

@mir
Title: Re:Outbound mail
Post by: @mir on July 28, 2003, 10:16:04 PM
Hi,

I use MSGTAG free version too, and can't link Avast! and MSGTAG to work together, i have 2 mail addresses managed by Avast! and one more for MSGTAG.

In fact, MSGTAG listen on port 25 for outbound mail, and when Avast! start it say that port 25 is already in use.
I changed the listen port of MSGTAG (and the sending port or the corresponding mail adress in Outlook) and it's okay, I can use MSGTAG and Avast! but not at the same time (for the same mail if you prefer).

So, I can:

Outlook -> MSGTAG -> Recipient = OK
Outlook -> Avast! -> Recipient = OK
Outlook -> MSGTAG -> Avast! -> Recipient = Fail (Don't know if it's a misconfiguration, or just impossible to do)
Outlook -> Avast! -> MSGTAG -> Recipient = Fail (same as above)

Hope this can help a bit Dev team to help us :)

Thank you.

One difference here is, Msgtag listens on port 7362 for outbound mail, which is changed when installing Msgtag.
When you change that to 25, Msgtag won't work!! How do you get Msgtag to work with port 25?

gr.,

@mir
Title: Re:Outbound mail
Post by: Kaleus on July 28, 2003, 11:19:45 PM
By default, MSGTAG listen on port 25, I changed it to 7362 (I installed MSGTAG before Avast!).
If MSGTAG is alone (and Outlook Express nicely configured) MSGTAG will absolutely work with that port, but Avast! will not like that and pop up a message as soon as it will start.
So the only way I have found is to use one or other (MSGTAG or Avast!) but not together.
Or can use together but not in the same mail adress (different account in Outlook Express).

Clearly, we must find a way to send the mail to Avast! or MSGTAG and after it process the mail, must send it to the other one, process it and send it to the recipient. :)
Title: Re:Outbound mail
Post by: @mir on July 28, 2003, 11:49:58 PM
I don't understand your statement about port 25 being standard for Msgtag, as on my pc it changes port 25 to 7362. Therefore Avast will not scan outbound mail as it should be on port 25.
But do you get a popup message from Avast about port 7362??? Very strange indeed. Here Avast just doesn't scan the outbound mail and that's it. I just leave it this way as I stated before. Outbound mail from a clean computer should not have to be scanned!!!!
I leave Msgtag on port 7362 and it works fine and I leave Avast the way it works now, no outbound scan! But let me know about that popup message on port 7362, please.

gr.,

@mir
Title: Re:Outbound mail
Post by: Kaleus on July 29, 2003, 01:22:23 AM
There is no popup message about port 7362 :),  my default configuration for MSGTAG was port 25 and when starting Avast! it say that 25 is already in use, so the SMTP server could not start (or something like that).
I changed manualy the port of MSGTAG to 7362 to solve the conflict and use Avast! and MSGTAG BUT on different mail adresses.

Hope I'm a bit more clear ;)
Title: Re:Outbound mail
Post by: Lisandro on July 29, 2003, 04:10:34 AM
I have experienced no trouble with inboud/outbound messages in Outlook Express (XP Pro). Despite of this, sometimes in HTML email the application seems to insert two lines after the message body (and not just one as expected).  ???
Title: Re:Outbound mail
Post by: Kaleus on July 29, 2003, 07:58:36 AM
I have experienced no trouble with inboud/outbound messages in Outlook Express (XP Pro). Despite of this, sometimes in HTML email the application seems to insert two lines after the message body (and not just one as expected).  ???

Did you use MSGTAG at least ? ::)
Because we have not problem with OE and Avast! alone, but OE + MSGTAG + Avast! (all that on the same mail adress) = don't work for us...
Title: Re:Outbound mail
Post by: @mir on July 29, 2003, 08:01:34 AM
Ok, it's clear now and that's the only solution right now.......to use 2 e-mail addresses, but again......why worry about outbound scanning. When I send an e-mail, I would like to check wether it is opend by the recipient and therefore I use MSGTAG.

Good luck and thanks again for all the replies.

 ;)

@mir
Title: Re:Outbound mail
Post by: vojtech on August 01, 2003, 04:00:02 PM
Outlook -> MSGTAG -> Avast! -> Recipient = Fail (Don't know if it's a misconfiguration, or just impossible to do)
Outlook -> Avast! -> MSGTAG -> Recipient = Fail (same as above)
Both cases are possible, but manual configuration is needed.
e.g. the latter case:

account in mail program:
SMTP server: 127.0.0.1
SMTP port: 25

avast4.ini, section [MailScanner]:
DefaultSmtpServer=127.0.0.1:7362

mail account in MSGTAG:
SMTP server: smtp.company.com  <- replace by your SMTP server
SMTP port: 25
SMTP listen port: 7362
Title: Re:Outbound mail
Post by: @mir on August 01, 2003, 04:47:47 PM
Thanks very much for the tip and I'll let you know as soon as possible.

Greetings,

@mir
Title: Re:Outbound mail
Post by: @mir on August 01, 2003, 05:16:05 PM
Outlook -> MSGTAG -> Avast! -> Recipient = Fail (Don't know if it's a misconfiguration, or just impossible to do)
Outlook -> Avast! -> MSGTAG -> Recipient = Fail (same as above)
Both cases are possible, but manual configuration is needed.
e.g. the latter case:

account in mail program:
SMTP server: 127.0.0.1
SMTP port: 25

avast4.ini, section [MailScanner]:
DefaultSmtpServer=127.0.0.1:7362

mail account in MSGTAG:
SMTP server: smtp.company.com  <- replace by your SMTP server
SMTP port: 25
SMTP listen port: 7362


You are wonderful........it works great now and it was so simple to adjust. Just adjust the ini file and that's it! Thank you very much again and keep up the good work.


 :) :) ;)

Greetings,

@mir
Title: Re:Outbound mail
Post by: herpgal80 on August 18, 2003, 07:25:33 PM
Sorry to post again, but nothing is working to fill the password box to let me download new email. I just downloaded Avast4 about an hour ago, and OE asks for a password, which it has never done before, and I think it has something to do with the 127.0.1 number. I am stumped. If you can help, I would appreciate it.
Thanks, herpgal
Title: Re:Outbound mail
Post by: Lisandro on August 19, 2003, 04:39:45 AM
Sorry to post again, but nothing is working to fill the password box to let me download new email. I just downloaded Avast4 about an hour ago, and OE asks for a password, which it has never done before, and I think it has something to do with the 127.0.1 number. I am stumped. If you can help, I would appreciate it.
Thanks, herpgal

Troubles with Outlook Express passwords and avast! If it helps, try to use the link "Mail Protection Wizard" in the Windows Menu?
I suggest remove avast protection from the emails (2nd option), start Outlook Express (do not download emails because you´re not protected), close Outlook, use Mail Protection Wizard again choosing the 1st option (with the checkbox "Automatically protect... in the future". I use Outlook Express and MailWasher togheter, this operation works to me when "anything" happens with the password. Good luck.  :)
Title: Re:Outbound mail
Post by: dre on August 26, 2004, 09:44:27 PM
Outlook -> MSGTAG -> Avast! -> Recipient = Fail (Don't know if it's a misconfiguration, or just impossible to do)
Outlook -> Avast! -> MSGTAG -> Recipient = Fail (same as above)
Both cases are possible, but manual configuration is needed.
e.g. the latter case:

account in mail program:
SMTP server: 127.0.0.1
SMTP port: 25

avast4.ini, section [MailScanner]:
DefaultSmtpServer=127.0.0.1:7362

mail account in MSGTAG:
SMTP server: smtp.company.com  <- replace by your SMTP server
SMTP port: 25
SMTP listen port: 7362

I've been reading this thread and wondered if you know what to do when you have more than one email provider.
I have three pop3 email addresses. I have amended the avast4.ini in accordance with your suggestion and can get one address to work. Is it possible to add the other two pop3 addresses to the ini? I also use msgtag.
Also I am currently checking inbound but not outbound messages. Any suggestions as to what I need to amend?
Thanks.
Title: Re:Outbound mail
Post by: Lisandro on August 27, 2004, 04:44:45 AM
I've been reading this thread and wondered if you know what to do when you have more than one email provider.
I have three pop3 email addresses. I have amended the avast4.ini in accordance with your suggestion and can get one address to work. Is it possible to add the other two pop3 addresses to the ini? I also use msgtag.
Also I am currently checking inbound but not outbound messages. Any suggestions as to what I need to amend?
Thanks.

avast can scan as many email accounts as you want...
The one on the avast4.ini file is just the 'default' one, to be used when your email client (program) does not use one (as default) or to send files to Alwil, for analysis.

Just add your email accounts, close the email program and run Mail Protection Wizard  8)
Title: Re:Outbound mail
Post by: dre on August 28, 2004, 05:03:38 PM
Thanks for your reply but I'm still having problems. I don't know if I've explained myself properly so will try again, sorry it's a bit long winded!!
I have email addresses with britishlibrary, onetel & btinternet.
MSGTag is showing smtp.btinternet.com on all email accounts (my dialup is currently with bt).
Outlook Express has the incoming pop3 as: 127.0.0.1 and outgoing smtp as: localhost.
avast4.ini has: [MailScanner]
DefaultPopServer=pop3.britishlibrary.net
DefaultSmtpServer=127.0.0.1:7362
ShowTrayIcon=1
UseDefaultSmtp=0
AutoSetProtection=0

At present I can send from all accounts, tagging with msgtag but not being virus scanned. I can only receive britishlibrary and they are scanned in.
When trying to receive onetel and btinternet I get a logon box showing the server as 127.0.0.1 asking for username and password. The username displayed is the correct username plus  #pop3.britishlibrary.net.
It fails each time and comes up with the following message:
There was a problem logging onto your mail server. Your Password was rejected. Account: 'Martine Onetel', Server: '127.0.0.1', Protocol: POP3, Server Response: '-ERR authorization failed', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
Any help much appreciated.
Title: Re:Outbound mail
Post by: Lisandro on August 28, 2004, 07:53:21 PM
Can you check two things?

DefaultSmtpServer=127.0.0.1:7362

Do you really want/need to use this port (7362)?
Are your email accounts well configurated for that?

At present I can send from all accounts, tagging with msgtag but not being virus scanned.

You need to use 127.0.0.1 and smtp authentication adding something like this:
user_name#smtp_server_name and your password (or let it blank)

I can only receive britishlibrary and they are scanned in.

This is because your avast4.ini file, this is the 'default' server.

When trying to receive onetel and btinternet I get a logon box showing the server as 127.0.0.1 asking for username and password. The username displayed is the correct username plus  #pop3.britishlibrary.net.

Strange, it should work for username#pop3.britishlibrary.net


I think it will be better configure all your email account for not using avast.
After that, close your email program.
Run Mail Protection Wizard and protect all your email accounts.
Open your email program again and let us know what happened...
Title: Re:Outbound mail
Post by: dre on August 28, 2004, 11:25:55 PM
Can you check two things?

DefaultSmtpServer=127.0.0.1:7362

Do you really want/need to use this port (7362)?
Are your email accounts well configurated for that?

I don't know (sorry) so I've changed it back to pop3.britishlibrary.net, which is how it was before I started meddling!! It now looks like this:
[MailScanner]
DefaultPopServer=pop3.britishlibrary.net
DefaultSmtpServer=pop3.britishlibrary.net
ShowTrayIcon=1
UseDefaultSmtp=0
AutoSetProtection=0


I think it will be better configure all your email account for not using avast.
After that, close your email program.
Run Mail Protection Wizard and protect all your email accounts.
Open your email program again and let us know what happened...

I've returned MSGTag & Outlook Express to pre-Avast and then run the Mail Protection Wizard.
I was then unable to send any mail so I removed the Requires Authenitcation tick from OE and can now send from all accounts, tag the mail and scan all inbound mail. At present the only thing I can't do is scan outgoing.

Title: Re:Outbound mail
Post by: Lisandro on August 29, 2004, 12:51:49 AM
I don't know (sorry) so I've changed it back to pop3.britishlibrary.net, which is how it was before I started meddling!! It now looks like this:
[MailScanner]
DefaultPopServer=pop3.britishlibrary.net
DefaultSmtpServer=pop3.britishlibrary.net
ShowTrayIcon=1
UseDefaultSmtp=0
AutoSetProtection=0

Sure there is an error or a typo:
wrong: DefaultSmtpServer=pop3.britishlibrary.net
right:    DefaultSmtpServer=smtp.britishlibrary.net

I removed the Requires Authentication tick from OE and can now send from all accounts, tag the mail and scan all inbound mail. At present the only thing I can't do is scan outgoing.

Without the Authentication tick into OE you won't be able to scan outgoing messages.
Depending on your ISP, the information could be:
username#smtpname
or only
#smtpname
Title: Re:Outbound mail
Post by: deep purple on August 31, 2004, 11:46:05 PM
I hope that avast! scans outbound emails despite of the fact that doesn't add a
note in e-mail ;-) But you can set "Show detailed info on performed action" (blue
icon in systray -> Internet Mail Provider -> Customize button -> Advance page) to show what avast! does when you sending e-mail...

Thanks!
i too am a bit concerned about scannong in/out outlook express,sorry for my ignorance but which blue icon in system tray are you referring too? internet mail provider you have lost me,can you explain a bit better so i can understand thanks.

deep purple