Avast WEBforum
Other => General Topics => Topic started by: Elazar on October 10, 2004, 11:40:32 AM
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Hi,
I am getting the following error message:
"information about current update: last encountered error. Server download4.avast.com(216.12.202.5.80) is down.
total time 27.13"
My syatem: wxp, avast 4.1 home, Intel P4 250 RAM, proxy server, eudora, no other security,
This message pops-up from time to time. What does it mean, what to do? Thanks, Elazar
I also got a message from microsoft that my computer is not protected. Thanks.
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Elazar
Welcome to the Forums.
You can go HERE (http://www.avast.com/eng/download/updates/index.html) for updates.
Please help us help you.
What version of Avast! are you using
What vps version?
What OS? (exeact ver. would help)
What exactly is the error message? (If you are getting one.)
etc. etc.
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Hi Bob
In continuation to my questions:
My version of Avast: Avast! 4.1 home edition
VPS version: 0441-1
The error message I quoted in my former message to you, please note.
In the log I read:
10/10... NT authority\system 1184 an error has occured while attempting to update...
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Hi Bob
In continuation to my questions:
My version of Avast: Avast! 4.1 home edition
VPS version: 0441-1
The error message I quoted in my former message to you, please note.
In the log I read:
10/10... NT authority\system 1184 an error has occured while attempting to update...
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Sorry Elazar:
I have no idea what that error is. Hopefully some one else will be along shortly to help you.
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proxy server
Did you configure avast! to use the proxy server (Connections (Basic) > Details > Proxy)?
no other security
Not even a firewall?
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proxy server
Did you configure avast! to use the proxy server (Connections (Basic) > Details > Proxy)?
no other security
Not even a firewall?
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Hi,
1) I did check the proxy connection:
autodetect (use internet explorer settings).
proxy server test: correct
2) Yes, I found that I have a firewall:
windows firewall
So, what next?
Thank you, Elazar
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Elazar:
2) Yes, I found that I have a firewall:
windows firewall
Allow Avast! access. Check you settings in the firewall. You've probalbly blocked avast! and therefore the updates aren't working.
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Can you check if your update period expired? See About dialog for details.
Is you system (date) correct?
Can you manual update avast? Click on the 'Ray' button in the skin.
Bob, I don't think Windows Firewall would block the outbound avast search for a website to update. Anyway, it's good to check if there is anything strange there ;)
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Hi again,
I unblocked Avast in the firewall
the update expire on Dec ! 2005
my computers time is OK
I am still getting error messages!!
Elazar
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Hi again,
I unblocked Avast in the firewall
the update expire on Dec ! 2005
my computers time is OK
I am still getting error messages!!
Elazar
What kind of message?
The same messages?
Different Messages?
What are the messages????
Have you tried rebooting after making the changes??
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Can you manual update avast? Click on the 'Ray' button in the skin.
Are the errors related just to automatic updates or not, you're receiving them even in manual updating... ::)
The Log Viewer shows anything regard to this?