Avast WEBforum
Other => Viruses and worms => Topic started by: peja on May 13, 2011, 09:22:30 PM
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Avast keeps informing me about some url that has been blocked because it is malicious. I've tried some scans to find a solution, but nothing seems to help the problem to disappear.
I've added the OTS-log as an attachment, and a screenshot of the notification avast is giving.
Can anyone please help me to get rid of this problem?
Many thanks in advance!
(http://img339.imageshack.us/img339/5214/urlmal.jpg) (http://imageshack.us/photo/my-images/339/urlmal.jpg/)
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Start OTS. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.
[Unregister Dlls]
[Registry - Safe List]
< FireFox Extensions [Program Folders] > ->
YN -> Hosts file not found ->
< Internet Explorer ToolBars [HKEY_USERS\S-1-5-21-1346352832-1441925880-3008713139-1000\] > -> HKEY_USERS\S-1-5-21-1346352832-1441925880-3008713139-1000\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\"{32099AAC-C132-4136-9E9A-4E364A424E17}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Run [HKEY_USERS\S-1-5-21-1346352832-1441925880-3008713139-1000\] > -> HKEY_USERS\S-1-5-21-1346352832-1441925880-3008713139-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "ASRock OC Tuner" -> []
[Files - No Company Name]
NY -> 731v358827u4o32305lpp73 -> C:\Users\Peter\AppData\Local\731v358827u4o32305lpp73
NY -> 731v358827u4o32305lpp73 -> C:\ProgramData\731v358827u4o32305lpp73
NY -> COMMAND - Copy.COM -> C:\Windows\System32\COMMAND - Copy.COM
[Empty Temp Folders]
[EmptyFlash]
[CreateRestorePoint]
The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here
I will review the information when it comes back in.
THEN
Download aswMBR.exe (http://public.avast.com/~gmerek/aswMBR.exe) ( 511KB ) to your desktop.
Double click the aswMBR.exe to run it
Click the "Scan" button to start scan
(http://public.avast.com/~gmerek/aswMBR1.png)
On completion of the scan click save log, save it to your desktop and post in your next reply
(http://public.avast.com/~gmerek/aswMBR2.png)
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I attached the log of OTS after the fix.
Should I wait for your review, or can I start with aswMBR now already?
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Run aswMBR please
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Run aswMBR please
Done. Log is attached.
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Thought so
Re-Run aswMBR
Click Scan
On completion of the scan
Click the FixButton
(http://public.avast.com/~gmerek/aswMBR3.png)
Save the log as before and post in your next reply. If aswMBR should hang then reboot and re-run the scan
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After fix it requested to reboot.
After reboot I didn't have a log, so I scanned again to obtain a log. This is the result:
aswMBR version 0.9.5.256 Copyright(c) 2011 AVAST Software
Run date: 2011-05-13 22:43:56
-----------------------------
22:43:56.794 OS Version: Windows 6.0.6001 Service Pack 1
22:43:56.795 Number of processors: 4 586 0xF0B
22:43:56.796 ComputerName: PETER-PC UserName: Peter
22:43:57.908 Initialize success
22:43:59.341 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-2
22:43:59.343 Disk 0 Vendor: SAMSUNG_HD502IJ 1AA01113 Size: 476940MB BusType: 3
22:44:01.355 Disk 0 MBR read successfully
22:44:01.356 Disk 0 MBR scan
22:44:01.358 Disk 0 unknown MBR code
22:44:03.361 Disk 0 scanning sectors +976771072
22:44:03.386 Disk 0 scanning C:\Windows\system32\drivers
22:44:09.095 Service scanning
22:44:10.991 Disk 0 trace - called modules:
22:44:11.008 ntoskrnl.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll >>UNKNOWN [0x862311f8]<<
22:44:11.010 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86ef3ac8]
22:44:11.013 3 CLASSPNP.SYS[8bf5c745] -> nt!IofCallDriver -> [0x862aea30]
22:44:11.016 5 acpi.sys[8b7626a0] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-2[0x86282ba0]
22:44:11.018 \Driver\atapi[0x862a5890] -> IRP_MJ_CREATE -> 0x862311f8
22:44:11.023 Scan finished successfully
22:44:23.660 Disk 0 MBR has been saved successfully to "C:\Users\Peter\Desktop\MBR.dat"
22:44:23.674 The log file has been saved successfully to "C:\Users\Peter\Desktop\aswMBR.txt"
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OK could you now play with google - visit some sites and see if the alert has gone
(http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Please download Malwarebytes' Anti-Malware from Here (http://www.malwarebytes.org/mbam-download.php).
Double Click mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
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Looks pretty good, no annoying notifications in the last few minutes, and the scan of MBAM completed without finding any problems. Log of this scan is attached.
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Ok run your system as normal and tomorrow let me know if all is OK and I will remove my tools ;D
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Everything seems fine, no annoying notifications anymore.
Thank you very much for your help!
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Subject to no further problems :)
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean :thumbsup:
A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:
Run OTS and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
- Click Start.
- Open My Computer.
- Select the Tools menu and click Folder Options.
- Select the View Tab.
- Under the Hidden files and folders heading select Do not show hidden files and folders.
- Click Yes to confirm.
- Click OK.
(http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif) Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.
Upgrading Java:
- Go to this site (http://java.com/en/) and click Do I have Java
- It will check your current version and then offer to update to the latest version
SPRING CLEAN
To manually create a new Restore Point
- Go to Control Panel and select System
- Select System
- On the left select System Protection and accept the warning if you get one
- Select System Protection Tab
- Select Create at the bottom
- Type in a name i.e. Clean
- Select Create
Now we can purge the infected ones
- GoStart > All programs > Accessories > system tools page
- Select Performance Information and Tools
- Right click Disc cleanup an select run as administrator
- Select Your main drive and accept the warning if you get one
- For a few moments the system will make some calculations
- Select the More Options tab
- In the System Restore and Shadow Backups select Clean up
- Select Delete on the pop up
- Select OK
- Select Delete
Final stretch
Download and run Puran Disc Defragmenter (http://www.puransoftware.com/Puran-Defrag-Download.html)
For the first run I would recommend a boot defrag and disk check
(http://i1224.photobucket.com/albums/ee362/Essexboy3/Puran.gif)
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
(http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Malwarebytes (http://www.malwarebytes.org/mbam-download.php). Update and run weekly to keep your system clean
Download and install FileHippo update checker (http://www.filehippo.com/updatechecker/) and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To keep your operating system up to date visit - Microsoft Windows Update (http://windowsupdate.microsoft.com)
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ? (http://www.geekstogo.com/forum/topic/225044-preventing-malware-and-safe-computing/)
Keep safe :wave:
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I have the same problem would I have to run this same procedure to get results?
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@ drankinboy,
Please tell us how your machine is behaving?
Check the information on the first post of this thread under Virus/Worms for you to check your machine for malware: http://forum.avast.com/index.php?topic=53253.0 (http://forum.avast.com/index.php?topic=53253.0).
Follow the directions of obtaining an MBAM log (make sure you update MBAM first) and the OTS logs (save it as ANSI and not Unicode). Post the MBAM log and the OTS log as an attachment (Additional Options > Attach > Post).
Please do not make any further changes to your machine after you have provided the logs.
I am going to refer you to our Certified Malware expert, named Essexboy. He will also review your logs and give you further instructions, however he comes on the forum late UK time. He will respond to you in this thread, so remember to check this thread daily.
IMPORTANT: If you are on a home network, disconnect the affected machine from the network. Do not share a USB/flash drive with this affected machine. Do not use this machine unless Essexboy instructs you do to malware removal instructions; use a different machine to check email, sync your phone, etc. if possible.
Let me know if you have any questions. Thank you.
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@ drankinboy, each fix is specific to that machine only - using someones elses fix could ruin your day
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The problems I'm having is the longtrip-todayz.com url.mal and other malware keeps popping up.Sometimes My internet wont work and a malicious url screen would appear.I ran mbam twice and saved and attached both logs.For the OTS Do I use the same settings on the first page you have provided "Under the Custom Scan box paste this in"?Thanks
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Yes use the standard settings plus
Download aswMBR.exe (http://public.avast.com/~gmerek/aswMBR.exe) ( 511KB ) to your desktop.
Double click the aswMBR.exe to run it
Click the "Scan" button to start scan
(http://public.avast.com/~gmerek/aswMBR1.png)
On completion of the scan click save log, save it to your desktop and post in your next reply
(http://public.avast.com/~gmerek/aswMBR2.png)
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Hello I attached both files first file is the OTS second file is the aswmbr.
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I see you also have McAfee active
Start OTS. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.
[Unregister Dlls]
[Registry - Safe List]
< FireFox Settings [Prefs.js] > -> C:\Users\D Ranks\AppData\Roaming\Mozilla\FireFox\Profiles\9dz9zokv.default\prefs.js
YN -> extensions.enabledItems -> {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
YN -> extensions.enabledItems -> {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
YN -> extensions.enabledItems -> {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
< FireFox Extensions [Program Folders] > ->
YY -> Java Console -> C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
YY -> Java Console -> C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
YY -> Java Console -> C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
YY -> Java Console -> C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "Truepianos_trial_reset" -> [trial-reset.exe /execryptor /clear /Silent]
[Files/Folders - Created Within 30 Days]
NY -> Search Toolbar -> C:\Program Files\Search Toolbar
[Files - No Company Name]
NY -> Rhigigizo.dat -> C:\Users\D Ranks\AppData\Local\Rhigigizo.dat
NY -> Kdazezafitequwe.bin -> C:\Users\D Ranks\AppData\Local\Kdazezafitequwe.bin
[Empty Temp Folders]
[EmptyFlash]
[CreateRestorePoint]
The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here
I will review the information when it comes back in.
THEN
Please read carefully and follow these steps.
- Download TDSSKiller (http://support.kaspersky.com/downloads/utils/tdsskiller.zip) and save it to your Desktop.
- Extract its contents to your desktop.
- Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
(http://i466.photobucket.com/albums/rr21/JSntgRvr/TDSSKillermain.png)
- If an infected file is detected, the default action will be Cure, click on Continue.
(http://i466.photobucket.com/albums/rr21/JSntgRvr/TDSSKillerMal-1.png)
- If a suspicious file is detected, the default action will be Skip, click on Continue.
(http://i466.photobucket.com/albums/rr21/JSntgRvr/TDSSKillerSuspicious.png)
- It may ask you to reboot the computer to complete the process. Click on Reboot Now.
(http://i466.photobucket.com/albums/rr21/JSntgRvr/TDSSKillerCompleted.png)
- If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
- If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.
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I attached the new ots I was prompted to reboot system after the scan was finished.Following Next steps
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It wouldn't let me post all the info so I attached the log.Thanks
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Total Files Cleaned = 18,822.00 mb
Lot of free space now ;D
What are your current problems ?
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Everything has been running great as of yesterday no stupid pop ups ;D Thank you for your time and help I highly appreciate it!
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Ok if you could let me know tomorrow that all is OK I will remove my tools
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Ok I'll be sure to do so thanks.
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@ drankinboy,
In the meantime, here are a few suggestions in addition to the ones Essexboy will give you to keep you and your machine safer in the future:
1. Keep your definitions up to date for both Avast and MBAM.
2. Keep all your shields on with Avast.
3. Update MBAM prior to scanning, then do Quick scans.
4. Keep your MS/Windows Updates current.
5. Add security related Add-on’s to your browsers for safer browsing. See my Signature as an example.
6. Use common sense when browsing and do not go to risky sites.
7. When downloading software, read what you are clicking and do not download adware toolbars which are commonly opted in; look before you click or do a Custom install to avoid putting unwanted toolbars on your machine that lead to spyware tracking or adware.
8. Check to see that your software is up to date with the free Secunia Software Inspector http://secunia.com/vulnerability_scanning/personal/ (http://secunia.com/vulnerability_scanning/personal/) since software is changing all the time. This site gives you the vendor's direct download link making it easy to upgrade your software. Many of us here scan our machines weekly.
Feel free to come back any time you need help, to learn something new, or just to ask questions. We are here 24/7 for your convenience. Thank you for allowing us to assist you. :)
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Yes everything is running fine still ;D I just added those addons you provided.Thank you for your kind help!
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No problem. Remember Essexboy still needs to remove his tools from your machine and give you some further instructions.
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Subject to no further problems :)
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean :thumbsup:
A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:
Run OTS and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
- Click Start.
- Open My Computer.
- Select the Tools menu and click Folder Options.
- Select the View Tab.
- Under the Hidden files and folders heading select Do not show hidden files and folders.
- Click Yes to confirm.
- Click OK.
(http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif) Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.
Upgrading Java:
- Go to this site (http://java.com/en/) and click Do I have Java
- It will check your current version and then offer to update to the latest version
SPRING CLEAN
To manually create a new Restore Point
- Go to Control Panel and select System
- Select System
- On the left select System Protection and accept the warning if you get one
- Select System Protection Tab
- Select Create at the bottom
- Type in a name i.e. Clean
- Select Create
Now we can purge the infected ones
- GoStart > All programs > Accessories > system tools page
- Select Performance Information and Tools
- Right click Disc cleanup an select run as administrator
- Select Your main drive and accept the warning if you get one
- For a few moments the system will make some calculations
- Select the More Options tab
- In the System Restore and Shadow Backups select Clean up
- Select Delete on the pop up
- Select OK
- Select Delete
Final stretch
Download and run Puran Disc Defragmenter (http://www.puransoftware.com/Puran-Defrag-Download.html)
For the first run I would recommend a boot defrag and disk check
(http://i1224.photobucket.com/albums/ee362/Essexboy3/Puran.gif)
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
(http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Malwarebytes (http://www.malwarebytes.org/mbam-download.php). Update and run weekly to keep your system clean
Download and install FileHippo update checker (http://www.filehippo.com/updatechecker/) and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To keep your operating system up to date visit - Microsoft Windows Update (http://windowsupdate.microsoft.com)
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ? (http://www.geekstogo.com/forum/topic/225044-preventing-malware-and-safe-computing/)
Keep safe :wave: