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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: heat33 on May 20, 2011, 06:10:49 AM

Title: Bought 3 licenses, 2 computers reformatted, how to get back?
Post by: heat33 on May 20, 2011, 06:10:49 AM
Hi,
I purchased 3 licenses and reformatted 2 of the computers, how do I activate the licenses again?

Thanks
Title: Re: Bought 3 licenses, 2 computers reformatted, how to get back?
Post by: Gargamel360 on May 20, 2011, 06:14:00 AM
Presuming you mean you did not save them externally and they were on the formatted pc's?

If so, see here for resending>>http://www.avast.com/resend-license-paid.php (http://www.avast.com/resend-license-paid.php)
Title: Re: Bought 3 licenses, 2 computers reformatted, how to get back?
Post by: heat33 on May 20, 2011, 08:42:21 AM
Thanks for the link.
I got the licenses, downloaded the free version but can not put the license file into the license folder. Its says "do not have permission to put in folder" even though I do it as the administrator.
Title: Re: Bought 3 licenses, 2 computers reformatted, how to get back?
Post by: CraigB on May 20, 2011, 09:14:30 AM
You will need to download the versions to suit your licenses Pro or AIS, not the free version as it does not require a license only registration.
Title: Re: Bought 3 licenses, 2 computers reformatted, how to get back?
Post by: igor on May 20, 2011, 10:51:10 AM
You cannot copy the license file into avast! folder manually - that's not the expected way.
Just doubleclick the license file - avast! is associated for the corresponding extension, and it will handle the copying itself.
Title: Re: Bought 3 licenses, 2 computers reformatted, how to get back?
Post by: heat33 on May 20, 2011, 01:01:37 PM
How do you download it? it says I need to pay to download it.
Title: Re: Bought 3 licenses, 2 computers reformatted, how to get back?
Post by: Asyn on May 20, 2011, 01:27:46 PM
How do you download it? it says I need to pay to download it.

Pro Antivirus: http://files.avast.com/iavs5x/setup_av_pro.exe
Internet Security: http://files.avast.com/iavs5x/setup_ais.exe