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Other => Viruses and worms => Topic started by: Pnoggy on May 31, 2011, 01:48:55 PM

Title: Wrong detection
Post by: Pnoggy on May 31, 2011, 01:48:55 PM
Hi.
AVAST detect Win32WinSpy-FP[Trj] in our developed software.
What do we have to do with our software, for AVAST not to detect virus in our software?
We can email our developed software for research.
Title: Re: Wrong detection
Post by: Pondus on May 31, 2011, 01:58:25 PM
and what software is that?

you can test file(s) at www.virustotal.com to see if other detect it
when you have the result, copy the url in the address bar and post it here for us to see


send samples to  virus @ avast.com  in a password protected zip.file
Mail subject: False Positive
Password: infected
Title: Re: Wrong detection
Post by: Asyn on May 31, 2011, 01:58:26 PM
Contact Avast: http://www.avast.com/contacts
Title: Re: Wrong detection
Post by: Pnoggy on May 31, 2011, 02:25:17 PM
and what software is that?

you can test file(s) at www.virustotal.com to see if other detect it
when you have the result, copy the url in the address bar and post it here for us to see


send samples to  virus @ avast.com  in a password protected zip.file
Mail subject: False Positive
Password: infected

Thank you for quick reply.

http://www.virustotal.com/file-scan/report.html?id=84598e5a9f30efe02c6aac452aba6cb32a5e5ec526ffedfb3063a49964d34a6a-1306844520

File emailed to virus @ avast.com
Title: Re: Wrong detection
Post by: polonus on May 31, 2011, 07:16:12 PM
Hi Pnoggy,

Well there should be a reason behind the urge to demonstrate the software is pure and clean:
http://webcache.googleusercontent.com/search?q=cache:_lH-YhrBRNAJ:www.dodownload.com/av-report/watch%2Bn%2Bcatch%2Bsurveillance%2Bsoftware.html+videosurveillance.exe&cd=5&hl=nl&ct=clnk&gl=nl&source=www.google.nl
and here: http://www.downloadroute.com/Video-Surveillance-Monitor-SharewareBoss-Software/nod_report.html
Here also: http://www.download3k.com/Antivirus-Report-Video-surveillance.html
Your WOT score is also rather miserable for a lot of download sites for this program,

polonus
Title: Re: Wrong detection
Post by: Lisandro on May 31, 2011, 10:15:54 PM
Pnoggy, any other info about this?
Title: Re: Wrong detection
Post by: Pnoggy on June 01, 2011, 02:16:11 PM
Hi Pnoggy,

Well there should be a reason behind the urge to demonstrate the software is pure and clean:
http://webcache.googleusercontent.com/search?q=cache:_lH-YhrBRNAJ:www.dodownload.com/av-report/watch%2Bn%2Bcatch%2Bsurveillance%2Bsoftware.html+videosurveillance.exe&cd=5&hl=nl&ct=clnk&gl=nl&source=www.google.nl
and here: http://www.downloadroute.com/Video-Surveillance-Monitor-SharewareBoss-Software/nod_report.html
Here also: http://www.download3k.com/Antivirus-Report-Video-surveillance.html
Your WOT score is also rather miserable for a lot of download sites for this program,

polonus

Polonus,
Those links are not related to our software.
Our software was developed only 2 moths ago.
So, what do we have to do with our software, for AVAST not to detect virus in our software?

Title: Re: Wrong detection
Post by: Pondus on June 01, 2011, 02:21:01 PM
Quote
So, what do we have to do with our software, for AVAST not to detect virus in our software?
did you see my reply above....how to send to avast?

and the reply from Asyn..... how to contact?
Title: Re: Wrong detection
Post by: Pnoggy on June 01, 2011, 02:28:35 PM
Quote
did you see my reply above....how to send to avast?

I had already sent the file videosurveillance_exe_and_setup.zip yesterday.

Quote
and the reply from Asyn..... how to contact?

I had already sent the file to virus@avast.com yesterday.


Title: Re: Wrong detection
Post by: Pondus on June 01, 2011, 02:35:16 PM
then you just have to wait and see i guess, update and rescan the file to when it is not detected anymore
Title: Re: Wrong detection
Post by: Pnoggy on June 01, 2011, 02:36:51 PM
then you just have to wait and see i guess, update and rescan the file to when it is not detected anymore

Thanks.