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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: raphaps on June 18, 2011, 03:29:51 PM

Title: Password protection avast 6.
Post by: raphaps on June 18, 2011, 03:29:51 PM

Hello everybody. I have a problem with password protection avast, why set a password and can not remember what it was, and now can not disable or enable anything. Would have any way to reset this password?

Thank you.

Title: Re: Password protection avast 6.
Post by: nmb on June 18, 2011, 03:33:36 PM

Quote from: raphaps on June 18, 2011, 03:29:51 PM

Hello everybody. I have a problem with password protection avast, why set a password and can not remember what it was, and now can not disable or enable anything. Would have any way to reset this password?

Thank you.

Re-install avast after completely uninstalling it.

Title: Re: Password protection avast 6.
Post by: raphaps on June 18, 2011, 03:43:43 PM

I've done it. I uninstalled the program Revo Uninstaller, because when I ask to uninstall the Windows and open the uninstaller Avast, asks for password anyway. But I managed to uninstall and install again, but keeps asking for password, even though he deleted all the registry keys in regedit.

Title: Re: Password protection avast 6.
Post by: Pondus on June 18, 2011, 03:49:49 PM

try running this and reboot, then install again

http://www.avast.com/en-no/uninstall-utility

Title: Re: Password protection avast 6.
Post by: raphaps on June 18, 2011, 04:13:23 PM

Quote from: Pondus on June 18, 2011, 03:49:49 PM

try running this and reboot, then install again

http://www.avast.com/en-no/uninstall-utility

Still, after uninstall and reboot, install again, but when I mess around with settings, ask for the password again.  :(

Title: Re: Password protection avast 6.
Post by: Shiw Liang on June 18, 2011, 04:30:39 PM

What do you mean when you mess around with your setting?
Let the setting as it is...and your computer will run smoothly ;)

Title: Re: Password protection avast 6.
Post by: raphaps on June 18, 2011, 04:33:30 PM

I got personal. Decided by excluding key avast key in regedit. It is the tip pro staff have this problem someday. Thank you.

Title: Re: Password protection avast 6.
Post by: nmb on June 18, 2011, 07:22:41 PM

I had seen some encountered a similar case. Just press enter when it asks for a password.