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Other => General Topics => Topic started by: Lisandro on June 21, 2011, 03:40:45 PM

Title: Support.com acquires SUPERAntiSpyware
Post by: Lisandro on June 21, 2011, 03:40:45 PM
Maybe I've missed, but Support.com acquires SUPERAntiSpyware
http://www.easyir.com/easyir/customrel.do?easyirid=3103D1D4FE57179F&version=live&prid=768778&releasejsp=custom_107
Sorry if posted before...

What will be the future? Will SAS and MBAM follow the same destiny of Lavasolft Adaware and Spybot, I mean, on demand scanners that could not continue? I know that both have on access (resident) protection, but a lot of users just have them on demand.
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Lisandro on June 21, 2011, 03:43:45 PM
Not good news... will SAS remain free?

Quote
Why Free Virus Removal Services Often Don’t Work

We’ve all seen services promising to remove malware (that is, viruses, trojans, spyware, etc.) for free and free is better than paying for something, right? Not necessarily. What if it doesn’t work? Free services rarely offer guarantees and vastly under deliver on their promises. Or worse, some applications may even be criminals placing even more malware on your computer. How can you be sure?
http://www.support.com/malware

What does Essexboy think about "free" removal of malware? ;)
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: DavidR on June 21, 2011, 03:59:30 PM
Yes there is already a topic on it (might be the Interesting Software one, I can't recall) and it links to a Wilders topic about the acquisition.
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Lisandro on June 21, 2011, 04:15:24 PM
Yes there is already a topic on it (might be the Interesting Software one
I've thought on that. But we can't discuss there.
Another question that people are discussing is the lifetime license. Will it continue? The developers say yes, the history and analog cases say no.
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: scythe944 on June 21, 2011, 04:20:01 PM
I guess as long as we still have MBAM it will be ok, but I liked knowing that there was another alternative scanner to use if MBAM didn't cut it.
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Asyn on June 21, 2011, 04:21:25 PM
I guess as long as we still have MBAM it will be ok, but I liked knowing that there was another alternative scanner to use if MBAM didn't cut it.

EAM is still there and still free. ;)
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Lisandro on June 21, 2011, 04:27:44 PM
EAM? ???
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Asyn on June 21, 2011, 04:32:22 PM
EAM? ???

Emsisoft Anti Malware.
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Lisandro on June 21, 2011, 04:37:30 PM
Oh... Two many false positives in the past. Two aggressive on registry and cannot restore it. It earned me a start form scratch... formatting and installing everything again. Of course, it got better. Why do people recommend just MBAM and SAS then? But we're off topic...
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Asyn on June 21, 2011, 04:42:19 PM
1. Oh... Two many false positives in the past.
2. Why do people recommend just MBAM and SAS then? But we're off topic...

[OT] Ok, I wouldn't use it, if it was bad. ;)
1. I had exactly 1 FP in 2 years.
2. They got used to recommend it. ;)
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Lisandro on June 21, 2011, 04:47:33 PM
I'll get a new computer next days.
I'm really tempted to keep it simple: just avast.
I'm tired of on demand scannings and updates.
After all these years, I'm tempted to think on them as cleaning tools and not protection.
Maybe I go only for Comodo Cleaning Essentials, maybe I try Immunet. But probably I'll drop MBAM and also SpywareBlaster which is decreasing a lot the IE opening.

I hope Support.com does not do with SAS the same as Symantec did with PCTools and ThreatFire...
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Asyn on June 21, 2011, 04:59:03 PM
After all these years, I'm tempted to think on them as cleaning tools and not protection.

That's exactly why we use them. ;)
Btw, since I use EAM as a second opinion, it never found anthing, but there are also other layers of protection involved on my machines. But for sure avast! is the most important. :)
I have neither Mbam nor SAS and also no SpywareBlaster or similar.
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Lisandro on June 21, 2011, 05:27:25 PM
That's exactly why we use them. ;)
No, we use them as second opinion I think.

I have neither Mbam nor SAS and also no SpywareBlaster or similar.
You're an exception, aren't you? :)
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Asyn on June 21, 2011, 05:35:53 PM
1. No, we use them as second opinion I think.
2. You're an exception, aren't you? :)

1. Also.
2. Maybe..?!? ;D
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Dch48 on June 21, 2011, 05:38:14 PM
I just use them as an on demand backup scan. I don't have SAS at the moment, only MBAM. I decided to boycott SAS because their right click context menu scan option only works if the program is running or is in the system tray. MBAM has no such requirement.
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: nmb on June 21, 2011, 07:31:21 PM
You're an exception, aren't you? :)

No I am one more here. I haven't had to use MBAM or SAS on my system. I have neither downloaded them nor installed. But I do use Spyware blaster. Since I don't use IE much, I haven't had the chance to exactly the see the slowness caused by it and I have even forgotten that spyware blaster installed sometimes! When I see a post in the updates thread do I open it and update. Otherwise it's just there.
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Lisandro on June 21, 2011, 09:48:15 PM
So, we all be "exceptions" in the future... I think time of on demand scanners in my computer is gone... I'll keep it simple... until I complicate it again... temptation ;D
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Para-Noid on June 26, 2011, 12:10:51 AM
So, we all be "exceptions" in the future... I think time of on demand scanners in my computer is gone... I'll keep it simple... until I complicate it again... temptation ;D
I respectfully disagree. Having both MBAM and SAS as on-demand as another layer of "ease of mind". Neither take up that much room on the HDD. They are there because they work. Or you can always use SpyBot S&D...heh...heh.   ;D
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Lisandro on June 26, 2011, 12:15:11 AM
Para-Noid, you're paranoid ;D
I know that. I share that. But taking time to keep things updates, run on demand scannings... That is making me bored and I'm wishing that keeping it simple is just the peace of mind I'm looking for. I run suspicious executables in the sandbox or in virtual environment, I submit them to virus total...
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Para-Noid on June 26, 2011, 10:12:25 PM
Para-Noid, you're paranoid ;D
I know that. I share that. But taking time to keep things updates, run on demand scannings... That is making me bored and I'm wishing that keeping it simple is just the peace of mind I'm looking for. I run suspicious executables in the sandbox or in virtual environment, I submit them to virus total...
Pare-Noid and cautious. I will agree, even with 6.0.1184 Free the "auto-sandbox" does a lot toward limiting suspicious exe's from burrowing into any system.
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Dch48 on June 27, 2011, 01:24:34 AM
Para-Noid, you're paranoid ;D
I know that. I share that. But taking time to keep things updates, run on demand scannings... That is making me bored and I'm wishing that keeping it simple is just the peace of mind I'm looking for. I run suspicious executables in the sandbox or in virtual environment, I submit them to virus total...
Pare-Noid and cautious. I will agree, even with 6.0.1184 Free the "auto-sandbox" does a lot toward limiting suspicious exe's from burrowing into any system.
Yes, but I am finding it a bit too aggressive and wanting to sandbox too many safe things.
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Lisandro on June 27, 2011, 03:06:12 AM
Yes, but I am finding it a bit too aggressive and wanting to sandbox too many safe things.
I was talking about the on demand and you're talking about the on access sandbox.
Anyway, I think, in the future we could have a sensitivity level for the autosandbox. Don't you think so?
Some users would want the high sensitivity, others something low.
Title: Re: Support.com acquires SUPERAntiSpyware
Post by: Para-Noid on June 27, 2011, 04:36:05 AM
Anyway, I think, in the future we could have a sensitivity level for the autosandbox. Don't you think so?
Some users would want the high sensitivity, others something low.

That's something I hope avast! is considering. The auto-sandbox has proven itself to be a valuable addition to Free