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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: R.B. on October 24, 2004, 02:03:19 PM

Title: Avast Version 4.5 problem
Post by: R.B. on October 24, 2004, 02:03:19 PM
I use XP home with SP2 and Outlook Express. After changing to Version 4.5 of Avast I noticed that the email scanner is scanning emails that I preview in Mailwasher Pro. I have 10 email accounts that MWP checks and it did not do this previously. It is not a big deal because it does not download the whole message and script of sorts is not in the preview pane. I only delete and blacklist my spam. I don't know if this is intentional or not for the new beta version 4.5?
Respectfully,
                     R.B.
Title: Re:Avast Version 4.5 problem
Post by: Eddy on October 24, 2004, 02:05:01 PM
Looks like you just found one of the new futures in Avast 4.5 ;)
Title: Re:Avast Version 4.5 problem
Post by: RejZoR on October 24, 2004, 02:25:30 PM
avast! is scanning all mail traffic (POP3/SMTP/IMAP). So if program uses such transfer protocol it will be checked by avast!.
I installed Internet Mail provider just to have additional layer of protection (in case if i'm hit by a mass mailing worm),because i use web based mail :)
Title: Re:Avast Version 4.5 problem
Post by: S.Z.Craftec on October 24, 2004, 02:29:53 PM
R.B. - it does the same thing in PopTray too.

Cheers !
Title: Re:Avast Version 4.5 problem
Post by: Lisandro on October 24, 2004, 05:33:03 PM
I installed Internet Mail provider just to have additional layer of protection (in case if i'm hit by a mass mailing worm), because i use web based mail :)

What do you mean?
Isn't avast! using Internet Mail provider to scan emails anymore?
Or, like you said, avast! scans the email ports if you're using web mail?
Title: Re:Avast Version 4.5 problem
Post by: RejZoR on October 24, 2004, 06:34:42 PM
No,i wanted to say if some mass mailing worm attempts to spread mail via its own SMTP engine using default port it will be most likely blocked by Internet Mail provider.
Title: Re:Avast Version 4.5 problem
Post by: petrus2 on October 28, 2004, 03:59:09 AM
I am also a Mailwasher user.  I like the new version of Avast very much, however I would like to be able to somehow "exclude" Mailwasher from the email scanning process by Avast.  Is this possible?
Title: Re:Avast Version 4.5 problem
Post by: bob3160 on October 28, 2004, 02:01:29 PM
Avast 4.5.498 Still does not retain settings from the avast4.ini file.
Each time there is a program update, all settings are lost.
Please fix this problem it's getting annoying.
Title: Re:Avast Version 4.5 problem
Post by: Vlk on October 28, 2004, 02:05:27 PM
INI file?
Title: Re:Avast Version 4.5 problem
Post by: Eddy on October 28, 2004, 02:05:36 PM
Quote
I would like to be able to somehow "exclude" Mailwasher from the email scanning process by Avast.
Add mailwasher to the exclude list of Avast.

Quote
Still does not retain settings from the avast4.ini file.
No problems with that here. Working like it should. Could this have to do with certain hardware or installed software or settings?
Title: Re:Avast Version 4.5 problem
Post by: S.Z.Craftec on October 28, 2004, 02:54:43 PM
Quote
Still does not retain settings from the avast4.ini file.
No problems with that here. Working like it should. Could this have to do with certain hardware or installed software or settings?

Same here, no problems at all... and best of all... all providers that I left started before I rebooted my system, are active next time I boot my system.

Hurray !

Great news Vlk !!!

Cheers !
Title: Re:Avast Version 4.5 problem
Post by: bob3160 on October 28, 2004, 03:27:06 PM
Sorry Vlk
It was my error. Just went thru my settings and they are indeed saved.
Thanks for the fix. ;D
Title: Re:Avast Version 4.5 problem
Post by: petrus2 on October 28, 2004, 09:42:55 PM
Quote
I would like to be able to somehow "exclude" Mailwasher from the email scanning process by Avast.
Add mailwasher to the exclude list of Avast.

I seem to be having trouble getting the exclusion of Mailwasher to work.  I tried entering the path of Mailwasher to the exclude list but that did not work. If anyone has any suggestions, please advise.   :)
Title: Re:Avast Version 4.5 problem
Post by: Lisandro on October 28, 2004, 10:10:20 PM
I seem to be having trouble getting the exclusion of Mailwasher to work.  I tried entering the path of Mailwasher to the exclude list but that did not work. If anyone has any suggestions, please advise.   :)

What do you mean by 'did not work'?
Why should you add it to avast! exclusion list?
Title: Re:Avast Version 4.5 problem
Post by: S.Z.Craftec on October 28, 2004, 10:23:42 PM
Eddy has suggested to him to put MailWasher into avast! exclude list, just because petrus2 doesn't want avast! to checks his mails while they are still in MailWasher...

Reading whole thread would help Technical, hehe  ;)
Title: Re:Avast Version 4.5 problem
Post by: Lisandro on October 28, 2004, 10:31:45 PM
Eddy has suggested to him to put MailWasher into avast! exclude list, just because petrus2 doesn't want avast! to checks his mails while they are still in MailWasher...

Reading whole thread would help Technical, hehe  ;)

No, this is not the solution... I read that but I did not understand  ;)
To avoid scanning into MailWasher avast must be 'by-passed' and I don't think adding it to exclusion list will do that. It's a matter of configuration. On 4.1 version we could handle with email account settings and I'm quite sure avast! does not scan before MailWasher. Now, the email detection changed. The traffic of pop3/smtp/imap will be scanned by avast. Maybe MailWasher should be at another port than your email account  ;)
Title: Re:Avast Version 4.5 problem
Post by: DavidR on October 28, 2004, 11:11:17 PM
Not sure if that is going to work, as a test I set one of my accounts in MW pro to use port 111 instead of the 110 and it came up with a connection error.
Title: Re:Avast Version 4.5 problem
Post by: petrus2 on October 28, 2004, 11:13:35 PM
I seem to be having trouble getting the exclusion of Mailwasher to work.  I tried entering the path of Mailwasher to the exclude list but that did not work. If anyone has any suggestions, please advise.   :)

What do you mean by 'did not work'?
Why should you add it to avast! exclusion list?

Because Mailwasher only retrieves a text preview of each email, no attachments, no scripts etc., so it should not be neccessary to scan these previews.  I receive a lot of email and it seems to me to be an unnecessay use of system resources and Avast to scan these previews.  Mailwasher cannot execute any malicious code or attachments.  Why WOULD I want Avast to scan these previews?
Title: Re:Avast Version 4.5 problem
Post by: S.Z.Craftec on October 28, 2004, 11:35:51 PM
Exactly ! Very good point Petrus2... and also, same thing is happening with PopTray (wonderful freeware e-mail notification program). I switched from Mailwasher to PopTray. PopTray have message preview option (plain text only, not HTML... at least not yet), but it won't open any attachment... I really don't need avast! to spend some more additional time to check each message when I want to preview them...

Question for Alwil team:

Is it possible somehow to avoid avast! checking in our e-mail notification programs ? I really think that checking in my OE is more than enough. PopTray won't execute anything anyway...

Cheers !
Title: Re:Avast Version 4.5 problem
Post by: DavidR on October 29, 2004, 12:30:03 AM
I too hope there is some way around this double virus checking (spam filter progs plus email client) if you use some form of spam checker (and it would appear that it will effect them all).

One of my email accounts attracts 60-100 spam emails per day and all I want to do is delete them from the server without intervention/virus check as they will never be downloaded to my OE inbox
Title: Re:Avast Version 4.5 problem
Post by: lukor on October 29, 2004, 01:12:47 AM
Currently guys you have no other option than to switch off automatic mail scanning in the avast4.ini file and configure your accounts in the same way as in previous versions.

Well, this feature (automatic mail scanning) is here to make the configuration process easier. In fact, when you do nothing but install it, all your mail trafic will be protected. There shoud be no double scan, we just scan connections leaving you PC to the internet. Localhost connections are NOT scanned (like those between Outlook and MailWasher or K9) - unless explicitly configured (127.0.0.1 : 110, username#pop3.myisp.net)

And there are no guarantees that those 'safe' anti spam solutions are not exploitable with viruses as well. For example displaying images was for long considered safe but today we have exploits for JPG images too. You never know what is waiting in the 'RichText' component used by antispam to display plain text.  :P

Anyway, when you have certain clients (eg. anti spam) which shouldn't be scanned and others which should it's better to stick with manual settings per mail account.

To switch off automatic mail scan, edit your avast4.ini file as follows:

[MailScanner]
AutoRedirect=0

Cheers
Lukas
Title: Re:Avast Version 4.5 problem
Post by: S.Z.Craftec on October 29, 2004, 01:20:20 AM
No I won't do that... your explanation perfectly makes sense. Anyway, it doesn't take so much time to wait while avast! checks mails in my PopTray.

another thing - Lukor - we wanna see your face  ;D  ;D  ;D

We want the face, we want the face, we want the face !!!  ;D  ;D  ;D

We pretty much know all other Alwil members, so we would like to see you as well... I'm sure other would like the same thing...  ;) Right Technical ?
Title: Re:Avast Version 4.5 problem
Post by: lukor on October 29, 2004, 01:24:41 AM
We want the face, we want the face, we want the face !!!  ;D  ;D  ;D

 :D ;D Ohh thats nice, well, let me have a look if I found some face of mine...
Title: Re:Avast Version 4.5 problem
Post by: S.Z.Craftec on October 29, 2004, 01:34:13 AM
Great !!! It's much easier to talk to people when we can see the exact faces... we all pretty much already posted our ugly faces in some thread in Off-topic forums (there is a thread where everybody can post their pictures, can't recall the name...)

These forums are best that could ever happen to us... also, those new and not-well-virus informed users have the greatest place in the world where they can ask for, and what's even better, actually get help.

Long live Alwil team and avast!

Cheers !
Title: Re:Avast Version 4.5 problem
Post by: lukor on October 29, 2004, 01:47:35 AM
Thanks Craftec! You always prove why "avast! Evangelist" stands right under your name!  :-*

Good night for now.
Lukas.
Title: Re:Avast Version 4.5 problem
Post by: bob3160 on October 29, 2004, 01:48:20 AM
Thanks lukor
I'll also leave things simple. Played with the girations long enough in 4.1.
My ISP should be happy that the e-mail on their server is being scanned. ;D
Title: Re:Avast Version 4.5 problem
Post by: S.Z.Craftec on October 29, 2004, 01:52:17 AM
Heheheh Bob... no one complained because that huge (in physical size) avatar yet ? I'm glad you like it...


Cheers !
Title: Re:Avast Version 4.5 problem
Post by: Lisandro on October 29, 2004, 04:04:42 AM
Lukor, sometimes we envy the ones who can work for Alwil  :D
Can you take a look into the avast4.ini file thread (Settings in my signature) and see if I posted it correct there into [MailScanner] section the value AutoRedirect=0?
Thanks, wellcome to the forum family  ;)

Great !!! It's much easier to talk to people when we can see the exact faces... we all pretty much already posted our ugly faces in some thread in Off-topic forums (there is a thread where everybody can post their pictures, can't recall the name...)

Brave post your picture here! (http://forum.avast.com/index.php?board=9;action=display;threadid=5976)  ;)

We pretty much know all other Alwil members, so we would like to see you as well... I'm sure other would like the same thing...  ;) Right Technical ?

Sure  8)
Title: Re:Avast Version 4.5 problem
Post by: DavidR on October 29, 2004, 02:54:05 PM
Currently guys you have no other option than to switch off automatic mail scanning in the avast4.ini file and configure your accounts in the same way as in previous versions.

Well, this feature (automatic mail scanning) is here to make the configuration process easier. In fact, when you do nothing but install it, all your mail trafic will be protected. There shoud be no double scan, we just scan connections leaving you PC to the internet. Localhost connections are NOT scanned (like those between Outlook and MailWasher or K9) - unless explicitly configured (127.0.0.1 : 110, username#pop3.myisp.net)

And there are no guarantees that those 'safe' anti spam solutions are not exploitable with viruses as well. For example displaying images was for long considered safe but today we have exploits for JPG images too. You never know what is waiting in the 'RichText' component used by antispam to display plain text.  :P

Anyway, when you have certain clients (eg. anti spam) which shouldn't be scanned and others which should it's better to stick with manual settings per mail account.

To switch off automatic mail scan, edit your avast4.ini file as follows:

[MailScanner]
AutoRedirect=0

Cheers
Lukas

I realise the the automatic mail scanning is a great feature for the average user, who has difficulty with manual settings (you only have to see the amount of posts relating to this).

But I thought that the Internet Mail provider no longer worked or wasn't required with XP (in 4.5 beta), so how would manually setting email accounts work if Internet Mail provider isn't running to intercept email or you didn't run Mail Protection Wizard?
Title: Re:Avast Version 4.5 problem
Post by: lukor on October 29, 2004, 03:12:18 PM
But I thought that the Internet Mail provider no longer worked or wasn't required with XP (in 4.5 beta), so how would manually setting email accounts work if Internet Mail provider isn't running to intercept email or you didn't run Mail Protection Wizard?

I've just replied in the other thread - http://forum.avast.com/index.php?board=11;action=display;threadid=8057;start=60#lastPost (http://forum.avast.com/index.php?board=11;action=display;threadid=8057;start=60#lastPost). Internet Mail provider will be still running. We only have a new way of leting it catch your mails.

Have a nice day,
Lukas
Title: Re:Avast Version 4.5 problem
Post by: DavidR on October 29, 2004, 06:40:56 PM
Thanks Lukor, my confusion in thinking if Internet Mail wasn't running then manual email account settings would be invalid.
Title: Re:Avast Version 4.5 problem
Post by: lukor on October 29, 2004, 07:37:18 PM
Hmm, I must have a look into the help files. Maybe they need some more information about this new functionality.

L.
Title: Re:Avast Version 4.5 problem
Post by: petrus2 on October 30, 2004, 04:17:03 PM
Let me preface my comment by saying that I am very impressed with Avast!, and I have installed it on the computers of 4 of my friends who previously used Norton Antivirus and or Norton Systemworks.  Although I am disappointed that there is no easy way to "exclude" Mailwasher previews from being scanned, it is not really a big deal, as I can configure Avast! manually.  I was able to configure version 4 manually, but with 4.5 I will have to try and figure out how to do so.

The "Mailwasher" issue may seem trivial to some, but in my situation I have over 15 mail accounts and the amount of email processed through Mailwasher each day can be in the thousands.  Yes I have a major spam problem.  I also "trust" that Mailwasher is not vulnerable to malicious code.  MW does not use rich text, which was mentioned as a possible future threat.  I've also noticed that Avast! scanning  of Mailwasher previews does not detect any viruses during the Mailwasher scanning, but when I download my messages via my email client, there are usually a couple of viruses that are caught by Avast!.  This is not a criticism of Avast!, just an explanation of why I wish to exclude Mailwasher.  I am definitely a "convert" and I am telling friends , family and associates about Avast!.

Keep up the great work everyone.    :)
Title: Re:Avast Version 4.5 problem
Post by: Lisandro on October 31, 2004, 04:43:43 AM
I was able to configure version 4 manually, but with 4.5 I will have to try and figure out how to do so.

Petrus, just configure Mailwasher in the same way you'll do if avast does not exist in your system, i.e., the default configuration of Mailwasher  8)
New email detection is automatic and do not require user interaction. Anyway, spam killer applications need manually change email account settings  ;)
Title: Re:Avast Version 4.5 problem
Post by: petrus2 on October 31, 2004, 04:21:39 PM
I was able to configure version 4 manually, but with 4.5 I will have to try and figure out how to do so.

Petrus, just configure Mailwasher in the same way you'll do if avast does not exist in your system, i.e., the default configuration of Mailwasher  8)
New email detection is automatic and do not require user interaction. Anyway, spam killer applications need manually change email account settings  ;)

I guess I need to be more clear about what I am trying to do with Avast! 4.5.  I do not want my email previews in Mailwasher to be scanned by Avast! for the reasons I stated earlier.  I love the new Avast! 4.5, but in order to achieve my goal, I believe that I must configure all my accounts manually using the method that version 4 used, which is no problem with me.  

The automatic configuration of email accounts in 4.5 is great for most users, and makes installation a real breeze.  I am just trying to configure 4.5 to my "special needs".

Please bear with me guys, I am new to Avast! and I'm still learning.  Avast! is great and I will continue to spread the word.  Thanks for your patience.
Title: Re:Avast Version 4.5 problem
Post by: Lisandro on October 31, 2004, 04:51:29 PM
Sorry Petrus for not seeing your specific needs... The thread grew up and I lost the first ones...  8)
Title: Re:Avast Version 4.5 problem
Post by: petrus2 on October 31, 2004, 05:30:16 PM
No problem Technical.  

By the way, the links in your signature are very helpful as I learn all about Avast!. Thanks for providing them.   :)