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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Negeltu on October 26, 2004, 03:08:33 AM

Title: Network Shield becomes inactive at reboot
Post by: Negeltu on October 26, 2004, 03:08:33 AM
I have to keep activating the network shield everytime I restart the system.  I click to persist the changes, but it never persists.  Is anyone else having this experience?

Oh...

Running Windows XP SP-2
AMD AthlonXP 1800+
80GB HDD
Title: Re:Network Shield becomes inactive at reboot
Post by: Lisandro on October 26, 2004, 03:54:38 AM
Nope  :'(
Everything ok here.
Can you try the 'old' solution for Windows 98?
Make the changes to 'enable' the Network Shield.
Close the settings.
Shutdown and exit avast.
Boot.
See what you get on next boot  ::)
Title: Re:Network Shield becomes inactive at reboot
Post by: Negeltu on October 26, 2004, 04:14:20 AM
Just tried that...  Didn't work :(

I've tried shutting other programs/services down to see if they were conflicting with the network shield, but nothing works.  I even shutdown sygate pf.   Maybe Network Shield just doesn't like my system.. :-D  hehe  Everything works great except this.
Title: Re:Network Shield becomes inactive at reboot
Post by: bob3160 on October 26, 2004, 05:40:05 AM
Negeltu
Did you try making the changes in safe mode? ;D
Title: Re:Network Shield becomes inactive at reboot
Post by: Negeltu on October 26, 2004, 08:00:15 AM
That doesn't work.   hmmm
Title: Re:Network Shield becomes inactive at reboot
Post by: Vlk on October 26, 2004, 08:40:24 AM
Negeltu what do you mean by "inactive"?
Is it not_running or waiting_to_start?

Can you send me your file <avast>\data\avast4.mdb?

Thanks
Vlk
Title: Re:Network Shield becomes inactive at reboot
Post by: pk on October 26, 2004, 09:19:57 AM
or try to look up Network Shield provider errors in avast! Log Viewer if there's a record why it was unable to start, thanks.
Title: Re:Network Shield becomes inactive at reboot
Post by: Negeltu on October 26, 2004, 09:46:04 AM
VLK,

I mean it is not started.  It says "No task is currently using this provider."
and you CAN start it manually by pressing the start button.  Once you press the start button it starts up and runs, but when I restart the computer it is shutdown and I have to press the start button again.
Will send the file to you after this post. :)
Actually, I don't have avast4.mdb but I have avast4.xml.  I will send that to you if you want.

pk,

The only recent error is:

10/25/2004 6:04:14PM   System   1788  AAVM-initialization error: Unhandled exception in AavmProviderStop, STANDARD.
Title: Re:Network Shield becomes inactive at reboot
Post by: Vlk on October 26, 2004, 09:52:28 AM
Yes please send me the xml file. Thanks.
Title: Re:Network Shield becomes inactive at reboot
Post by: Negeltu on October 26, 2004, 10:00:14 AM
Ok.. Will do..  Thanks for the help.. it's greatly appreciated. :)

All sent.
Title: Re:Network Shield becomes inactive at reboot
Post by: Negeltu on October 26, 2004, 10:49:31 AM
All fixed... Thanks Vlk..  You guys are awesome.  Taking time to personally help even the users of the free version of avast.
Title: Re:Network Shield becomes inactive at reboot
Post by: RejZoR on October 26, 2004, 11:00:26 AM
Well if they fix for you,they automatically fix it for paying customers too (Home and Professional share the same core and capabilities)
Title: Re:Network Shield becomes inactive at reboot
Post by: putty on October 26, 2004, 12:55:01 PM
I am currently having the same problem as well  :(
Title: Re:Network Shield becomes inactive at reboot
Post by: Lisandro on October 26, 2004, 01:51:09 PM
I am currently having the same problem as well  :(

If Alwil do not say anything different (I can't know what solves NegeItu's problem) can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the popup window (Repair).
Title: Re:Network Shield becomes inactive at reboot
Post by: Vlk on October 26, 2004, 01:59:44 PM
putty, do you also use XML storage?
Please check if the file data\avast4.xml is not read-only.

Thanks
Vlk
Title: Re:Network Shield becomes inactive at reboot
Post by: Iso-G on October 26, 2004, 02:07:25 PM
Hello

I had the same problem.
However, updating to 4.5.495, it was fixed.

Iso-G
Title: Re:Network Shield becomes inactive at reboot
Post by: Negeltu on October 26, 2004, 02:17:00 PM
Well if they fix for you,they automatically fix it for paying customers too (Home and Professional share the same core and capabilities)

Of course, RejZoR...but that's not quite how I meant it.  :)
Title: Re:Network Shield becomes inactive at reboot
Post by: putty on October 26, 2004, 07:58:04 PM
putty, do you also use XML storage?
Please check if the file data\avast4.xml is not read-only.

Thanks
Vlk


Hi, there is that file and the read only is unchecked.
Title: Re:Network Shield becomes inactive at reboot
Post by: S.Z.Craftec on October 26, 2004, 11:53:48 PM
I have exactly the same problem as Negeltu... and what's even worse, it's not just Network shiled that's affected, but also P2P shield and Instant Messaging...  ??? I started those providers prior to rebooting my system... every single time I log back on to Windows, providers are terminated, and only my STANDARD shield, Internet mail and Script Blocking are started and running...

Ah, yes... latest build here: Nov2004 (4.5.495)

Any idea on how to fix this, would be greatly appreciated.

Cheers !
Title: Re:Network Shield becomes inactive at reboot
Post by: Negeltu on October 26, 2004, 11:59:59 PM
Interesting.... My P2P provider won't stay active either.  It is doing the same thing that the Network Shield was doing.  hmmm
Title: Re:Network Shield becomes inactive at reboot
Post by: S.Z.Craftec on October 27, 2004, 12:03:49 AM
Yeah, I'm telling you... try Instant Messaging as well...

I hope someone from Alwil will find soon, where is the problem...

Cheers !
Title: Re:Network Shield becomes inactive at reboot
Post by: Negeltu on October 27, 2004, 12:18:37 AM
My instant messaging provider has been active ever since install.  I will try shutting it down and then starting it up and rebooting to see if it remains active.
Title: Re:Network Shield becomes inactive at reboot
Post by: Vlk on October 27, 2004, 12:23:32 AM
Are you guys all using the xml storage?

Thanks.
Title: Re:Network Shield becomes inactive at reboot
Post by: Negeltu on October 27, 2004, 01:06:00 AM
Hmm... Instant message provider works fine for me.  So for me it is only the P2P provider and Network Shield(Which Vlk fixed).  

One interesting thing I noticed though...

If I open on access protection control and shutdown ALL the providers one at a time by pressing terminate buttons.....  then click OK....

Then reopen on access protection control... and just start ONE provider... like say... Internet Mail provider... then ALL of the providers start just from me starting ONE provider.  This seems like strange behaviour to me.
Title: Re:Network Shield becomes inactive at reboot
Post by: S.Z.Craftec on October 27, 2004, 02:24:32 AM
Are you guys all using the xml storage?

Thanks.

Yes Vlk, I'm using XML... see screenshot (of course, if this is what you mean...)

Cheers !
Title: Re:Network Shield becomes inactive at reboot
Post by: Lisandro on October 27, 2004, 05:02:51 AM
One interesting thing I noticed though...
If I open on access protection control and shutdown ALL the providers one at a time by pressing terminate buttons.....  then click OK....
Then reopen on access protection control... and just start ONE provider... like say... Internet Mail provider... then ALL of the providers start just from me starting ONE provider.  This seems like strange behaviour to me.

This behavior (or bug  ???) was being discussed here: http://forum.avast.com/index.php?board=2;action=display;threadid=8016  ;)
Title: Re:Network Shield becomes inactive at reboot
Post by: S.Z.Craftec on October 28, 2004, 02:59:54 PM
Great news on my side !!!

All problems with avast! not-remembering-providers issue, solved after latest build update 4.5.498

Hurray !