Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: fnukyguy on July 11, 2011, 02:33:23 PM
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which shield is causing the problems with Perfectdisk?
is it the behaviour shield or file system shield (or something else) ?
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There are other posts about Perfectdisk - try a search
I am using V11 without problem
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There are other posts about Perfectdisk - try a search
I am using V11 without problem
That only seems to happen on XP systems.
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The problem is apparently only with PerfectDisk 12. Version 11 doesn't have OptiWrite feature...
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The problem is apparently only with PerfectDisk 12. Version 11 doesn't have OptiWrite feature...
No, others reported problems with version 7/8/11.
But all on XP.
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Here also, with PerfectDisk 11 and the latest Avast update. Exiting the PD-11 tray icon gave me my system back but with both running the disk activity light was on almost constantly.
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Here also, with PerfectDisk 11 and the latest Avast update. Exiting the PD-11 tray icon gave me my system back but with both running the disk activity light was on almost constantly.
Also on XP, I guess..??
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Either way, it's a problem that needs to be checked.
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Either way, it's a problem that needs to be checked.
Sure..!!
That's why we are posting/reporting the issue here. ;)
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Also on XP, I guess..??
Ah, yes. XP SP3 with up-to-date MS patches. Also, Comodo firewall and SuperAntiSpyware.
But the apparent issue does seem to be just between Avast and PD-11. Turning off the Avast real-time shields makes PD-11 normally responsive, and turning off PD-11 (exiting the tray app) but with the Avast shields operating normally allows the rest of the system to behave.
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Also on XP, I guess..??
Ah, yes. XP SP3 with up-to-date MS patches.
Option 1: Drop PD. Problem solved.
Option 2: Revert back to 6.0.1125 and wait for Avast to fix it.
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I have same problem...
New update of avast on XP installed PD12 causes constant harddisk activity...
I bet avast file system shield is incompatible with PD
when I turned off the file system shield, harddisk activity came back normally
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I have same problem...
Also on XP..??
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Hi RejZoR
Have you got the latest SP for V12 (build 275) out today
Never know
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Hi RejZoR
Have you got the latest SP for V12 (build 275) out today
Never know
If this should fix it (for V12), please let me know.
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Option 2: Revert back to 6.0.1125 and wait for Avast to fix it.
I went with Option 2, since I did have the installation file for 1125 in the archives. All back to normal, now.
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Option 2: Revert back to 6.0.1125 and wait for Avast to fix it.
I went with Option 2, since I did have the installation file for 1125 in the archives. All back to normal, now.
Thanks for the feedback..!
Hope that this gets fixed soon.
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Hope that this gets fixed soon.
As in this thread (http://forum.avast.com/index.php?topic=81547.msg666769#msg666769):
Confirming this on two XP SP3 systems running avast! 6.0.1203 (ond free, one professional) and PerfectDisk 11 (and 12).
Regards
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General comment about PD11 and PD12
PD11 or PD12 IMO is problematic when using it with XP whether this problem is avast! related or not.
If you go back and read Raxco's PR on PD11 they say that it was designed for Windows 7 and not XP. I would imagine that PD 12 is also designed for Windows 7 and not XP.
There are numerous software related issues that arise from using the latest releases of software with XP.
The XP kernel design is over a decade old.
Just saying. :)
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Bollocks i say. If it installs on WinXP then it has to be compatible. If it wasn't, then they'd block the installation in the first place. Besides, it worked just fine before avast! build 1203. So it's not PD12 that's at fault.
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FWIW, the incompatibility exists between PD11/12 and Avast 6.0.1203 in XP SP3, Vista SP2, AND Windows7 SP1 (I've tried them all with various OS and hardware configs.)
No problem at all with previous version of Avast program.
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Hi folks,
I suspect the problems with PerfectDisk are the same as those a number of us are facing with Retrospect 6.x / 7.x and Ghost 12 - I'd encourage those of you seeing this to try something like what I did, described here:
http://forum.avast.com/index.php?topic=81135.msg666107#msg666107
...to see if you can confirm what's going on - if it's one problem that's breaking all of these products, one hopes it will be more likely to catch the development team's attention...
DS
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All the latest news for PerfectDisk (PD) related issues - there're two known problems:
a) boot-time defrag isn't working (error 32): this is caused by firewall component (AIS only), we issued several file system requests which cause PD to fail defrag initialization. They have to fix it in their software, but we found a workaround for our users.
b) XP machines are slow with PD, app startup takes several minutes: the problem was in file-system shield (Free/Pro/IS)
Those who use avast build 1203 they can patch avast! right now (only for advanced users) - don't wait for next program update:
http://public.avast.com/~kurtin/patches
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Is this just going to fix PD issues, or will this address other similar faults e.g. with Norton Ghost?
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it seems so (according to description of the problem in the first post: http://forum.avast.com/index.php?topic=81135.msg663273#msg663273)
i updated that web page, thanks for info
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This patch has ABSOLUTELY no effect for me on XP, Vista, or Windows7.
No versions of the patched files existed on any my machines prior to applying the patch.
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The 'revised' patch did the trick.
All is right with the world.
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I tried to install the patch, but avast fails to start afterwards.
The system event log reads:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Description:
The avast! Standard Shield Support service failed to start due to the following error:
The specified driver is invalid.
I had to revert back to the old drivers in safe mode :(
I've got avast 6.0.1203 professional.
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@Herrminator, yesterday I updated patches, it should work now.
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@Herrminator, yesterday I updated patches, it should work now.
I'll have to go now. I will test in the night, when I'm back.
Thanks for your quick replies :) !
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I will test in the night, when I'm back.
Finally, I found the time to test the patches.
Everything seems to work fine now!
Thank you!
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Finally, I found the time to test the patches.
Everything seems to work fine now!
Thank you!
Thanks for the feedback...!
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After adding a new MS "Wheel mouse Optical 1.1a" to my system along with Intellipoint drivers I rebooted. As the system booted up I noticed it was taking longer than usual and the hard drive really seemed to be working harder than it should have. Oddly enough my first reaction was to check for excessive fragmentation using PerfectDisk 11. I attempted to start PD11, and the grinding from the hard drive started again, and then entire system became sluggish and less responsive. A good 5 minutes or more later, PD11 finally started up, but responsiveness still seemed a bit off.
I've been sitting here uninstalling the intellipoint software and trying the system without it..removing and reinstalling PD11, reinstalling the intellipoint drivers...nothing seeming to help the problem. Then, I'm not sure why, I decided to disable Avast shields and see what happens. BOOM, PD11 pops right up in no time. No horrible strained grinding from the hard drive, no delay.
So the mouse and it's drivers had nothing to do with the scenario, they just happened to be things that I knew for sure changed just before I noticed the drastic performance drop. What I think happened is the system had updated to the latest Avast program version, but had not yet been restarted until after adding the mouse. With the latest Avast now loaded, startup was slow because PD11 loads its services and agents and what not at boot time.
Having found the apparent conflict (between Avast and PD11), I did a google search and found this forum that seems to confirm my suspicion that Avast and PD11 are not longer playing nicely together. I thought I should comment since it seems that people are still trying to narrow it down to what versions and what OS this is an issue on.
Windows XP Pro 32 bit, SP3 (Up to date)
Perfect Disk 11 (build 185)
Avast Free AV 6.0.1203 (Definitions 110809-1)
If forced to make a choice between the two at this point, naturally I'd be more concerned about malware infections than fragmentation. On the other hand, if the AV software is going to render my system slow, unresponsive, and unreliable under certain conditions, the extent of which is still unknown, then the AV software is causing just about as much grief as as some malware might.
I think my solution is going to be to keep Avast disabled until a new program version is released. I might even revert back to AVG in the meantime so I don't feel totally unprotected. I'm a big Avast fan and not so much an AVG fan as of late, so I really hope that this problem gets the attention is deserves so I and many others can get back to using it along with whatever other software they might like to use.
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Post 20?
http://forum.avast.com/index.php?topic=81452.15
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I think my solution is going to be to keep Avast disabled until a new program version is released.
Not needed, apply the second patch: http://public.avast.com/~kurtin/patches/