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Other => General Topics => Topic started by: nsm0220 on July 18, 2011, 05:17:30 AM

Title: not happy with avast!
Post by: nsm0220 on July 18, 2011, 05:17:30 AM
why you guys are not helping gdata can you guys tell me why you didn't help them out with this malware http://www.virustotal.com/file-scan/report.html?id=fbd14851dc939d42b92b87ee7f956474c4f03f7dcd1c3c5ea615ae82b056b953-1310854348 if you have the Signature for it why you didn't add to 4.8. if you guys are saying that you will end v 4.8 then why you guys didn't do it yet.

btw anyone that calls a gdata toll i will report you for bullying  
Title: Re: not happy with avast!
Post by: Gargamel360 on July 18, 2011, 05:25:59 AM
You again, lol ;D  GDATA Troll pt.5, its like those 80's serial horror flicks that just wouldn't end.

For some reason you remind me of this song every time I see you herehttp://www.youtube.com/watch?v=bETCusT5kNM (http://www.youtube.com/watch?v=bETCusT5kNM)

Calls em' likes I sees em', report away.
Title: Re: not happy with avast!
Post by: nsm0220 on July 18, 2011, 05:32:11 AM
You again, lol ;D  GDATA Troll pt.5, its like those 80's serial horror flicks that just wouldn't end.

For some reason you remind me of this song every time I see you herehttp://www.youtube.com/watch?v=bETCusT5kNM (http://www.youtube.com/watch?v=bETCusT5kNM)

Calls em' likes I sees em', report away.

stay out of this you not from avast! i report you as well for bullying and im using avast! as well though gdata

besides you have a weak pc.why you just leave me alone.people like you are bullies that pick on the weak and god does not like that i have autism for 17 years now and my life is hard enough as is with people like you  
Title: Re: not happy with avast!
Post by: Gargamel360 on July 18, 2011, 05:43:36 AM
besides you have a weak pc. 
:'( :'(....... ???...... ::)...... :D

ROFL

Such harsh words.

Troll on, kid.  I'll say nothing more.
Title: Re: not happy with avast!
Post by: Pondus on July 18, 2011, 06:35:55 AM
ah... here we go again....

why dont you complain to Bitdefender for not helping Gdata
Title: Re: not happy with avast!
Post by: SpeedyPC on July 18, 2011, 07:15:16 AM
Man you've been smoking way to much Gdata, and you need some Avast fresh air for a change.

And I agree with Pondus comments ;)
Title: Re: not happy with avast!
Post by: Coolmario88 on July 18, 2011, 08:17:31 AM
ah... here we go again....

why dont you complain to Bitdefender for not helping Gdata

I'm not even going to get involved with this topic.. but all i have to say is i Agree with Pondus  :)
Title: Re: not happy with avast!
Post by: Left123 on July 18, 2011, 08:53:10 AM
why you guys are not helping gdata can you guys tell me why you didn't help them out with this malware http://www.virustotal.com/file-scan/report.html?id=fbd14851dc939d42b92b87ee7f956474c4f03f7dcd1c3c5ea615ae82b056b953-1310854348 if you have the Signature for it why you didn't add to 4.8. if you guys are saying that you will end v 4.8 then why you guys didn't do it yet.

btw anyone that calls a gdata toll i will report you for bullying 
What shall i say,sorry for caps but,ARE YOU SERIOUS?
Title: Re: not happy with avast!
Post by: Gargamel360 on July 18, 2011, 08:58:13 AM
I'm still sad he made fun of my little Aspire  :'( :'( :P
Title: Re: not happy with avast!
Post by: Left123 on July 18, 2011, 09:00:59 AM
I'm still sad he made fun of my little Aspire  :'( :'( :P
Don't worry,the time will erase your wounds ;D
Title: Re: not happy with avast!
Post by: igor on July 18, 2011, 11:05:27 AM
Are you saying that you're using an old version of g-data that still uses the 4.x engine (or why are you mentioning avast 4 at all)?
This particular detection is classified as a PUP (which cannot be seen in VirusTotal results as it omits the suffix for some reason), and avast! 4 doesn't detect PUPs because it's missing the necessary configuration options. Whether the g-data version on VirusTotal is an old one, based on avast! 4 engine, or if g-data doesn't enable PUP detection in avast! 5 engine... don't know.

As for why not ending the support for 4.8... well, all of the existing pre-2012 editions of g-data would stop working (or more precisely, updating), for example, right?

Btw, last warning: unless you change your tone, you will be banned again, this time for good. You are certainly not the one to call the others bullies.
Title: Re: not happy with avast!
Post by: Pondus on July 18, 2011, 11:31:24 AM
Quote
......(which cannot be seen in VirusTotal results as it omits the suffix for some reason)......
@igor....are you sure or do you mean only for avst 4.8


http://www.virustotal.com/file-scan/report.html?id=dfe99b9447265c493ec0ef0b72951aa57d1ac154f1835984fc8e96e3204686fb-1310305908
Title: Re: not happy with avast!
Post by: igor on July 18, 2011, 12:26:27 PM
I was referring to the link in the original post - where the suffix is discarded.
However, when you click "More up-to-date report" there, it's shown.
Title: Re: not happy with avast!
Post by: nsm0220 on July 18, 2011, 04:43:56 PM
Are you saying that you're using an old version of g-data that still uses the 4.x engine (or why are you mentioning avast 4 at all)?
This particular detection is classified as a PUP (which cannot be seen in VirusTotal results as it omits the suffix for some reason), and avast! 4 doesn't detect PUPs because it's missing the necessary configuration options. Whether the g-data version on VirusTotal is an old one, based on avast! 4 engine, or if g-data doesn't enable PUP detection in avast! 5 engine... don't know.

As for why not ending the support for 4.8... well, all of the existing pre-2012 editions of g-data would stop working (or more precisely, updating), for example, right?

Btw, last warning: unless you change your tone, you will be banned again, this time for good. You are certainly not the one to call the others bullies.

because you didn't give them the engine upgrade and i have the gdata 2012 version   
Title: Re: not happy with avast!
Post by: igor on July 18, 2011, 04:45:49 PM
I don't know what exactly you are referring to in the quote, but you are wrong anyway.
Title: Re: not happy with avast!
Post by: spg SCOTT on July 18, 2011, 04:50:19 PM
The engines are different, and I imagine that Gdata is built for 4.

Also, judging by igor's response:
Quote from: igor
As for why not ending the support for 4.8... well, all of the existing pre-2012 editions of g-data would stop working (or more precisely, updating), for example, right?
That suggests to me, that the newer versions may use the newer engine? (igor?)


Either way I can't see how this is down to avast, since it is Gdata that is using it, they are responsible for updating...
You choose to use Gdata, you have to accept what comes with it.
Title: Re: not happy with avast!
Post by: igor on July 18, 2011, 04:54:29 PM
Yes, the latest version uses avast! 5/6 engine, the same as in avast!.
Title: Re: not happy with avast!
Post by: Pondus on July 18, 2011, 04:54:50 PM
Quote
because you didn't give them the engine upgrade and i have the gdata 2012 version  
Give....they have to buy it if they want it i guess, avast is running a buisness  

and according to this, new engine is in the 2012.... see reply #21
http://www.wilderssecurity.com/showthread.php?t=291416



so can this Gdata saga end now........  :P




Title: Re: not happy with avast!
Post by: nsm0220 on July 18, 2011, 04:55:44 PM
I don't know what exactly you are referring to in the quote, but you are wrong anyway.

im wrong? im one of you Customers btw because i have gdata
Title: Re: not happy with avast!
Post by: nsm0220 on July 18, 2011, 04:57:51 PM
Yes, the latest version uses avast! 5/6 engine, the same as in avast!.

i check it still 4.8
Title: Re: not happy with avast!
Post by: DavidR on July 18, 2011, 04:58:33 PM
There are certainly questions that should be addressed to GData as to what avast engine they are using in what version of GData (god forbid that nsm0220 has to update his version of GData).

@ nsm0220
I also hope you have been whining on the bitdefender forums as even now they don't detect anything, either on the VT link you gave or on clicking the view more recent results.
Title: Re: not happy with avast!
Post by: igor on July 18, 2011, 04:59:54 PM
Yes, the latest version uses avast! 5/6 engine, the same as in avast!.

i check it still 4.8

You are wrong, but even if it were true - G-data has the new engine, so the rest (to use it or not) is up to them. So please stop the accusations.
Title: Re: not happy with avast!
Post by: nsm0220 on July 18, 2011, 05:01:22 PM
There are certainly questions that should be addressed to GData as to what avast engine they are using in what version of GData (god forbid that nsm0220 has to update his version of GData).

@ nsm0220
I also hope you have been whining on the bitdefender forums as even now they don't detect anything, either on the VT link you gave or on clicking the view more recent results.

i aways update gdata
Title: Re: not happy with avast!
Post by: Asyn on July 18, 2011, 05:02:18 PM
1. im wrong?
2. im one of you Customers btw because i have gdata

1. Yes.
2. No. You are a customer of GData
Title: Re: not happy with avast!
Post by: nsm0220 on July 18, 2011, 05:07:54 PM
1. im wrong?
2. im one of you Customers btw because i have gdata

1. Yes.
2. No. You are a customer of GData

im a customer of avast because im using gdata(engine b) and gdata is using avast! engine and people using gdata are your customers as well because your product is in there. think of as econ lesson       
Title: Re: not happy with avast!
Post by: Asyn on July 18, 2011, 05:09:23 PM
im a customer of avast because im using gdata(engine b) and gdata is using avast! engine and people using gdata are your customers as well because your product is in there     

Sorry, but you are wrong.
Title: Re: not happy with avast!
Post by: igor on July 18, 2011, 05:13:36 PM
Well, that might be partially right, even though the support should certainly be provided by the company who sold you the product, i.e. not by avast! - but the facts are wrong.
Title: Re: not happy with avast!
Post by: Asyn on July 18, 2011, 05:20:34 PM
Well, that might be partially right...

Really. :o ;D
Which contracts did you make with them..??
Well, ok. No need to answer that. ;)
Title: Re: not happy with avast!
Post by: nsm0220 on July 18, 2011, 05:21:44 PM
Well, that might be partially right, even though the support should certainly be provided by the company who sold you the product, i.e. not by avast! - but the facts are wrong.

listen im not to here to argue with you, all i want is do from you to the right thing and help gdata get your avast 5/6 engine on there engine b    
Title: Re: not happy with avast!
Post by: igor on July 18, 2011, 05:24:48 PM
OK, so please contact g-data and ask them about it.
Title: Re: not happy with avast!
Post by: igor on July 18, 2011, 05:25:43 PM
Well, that might be partially right...

Really. :o ;D

Well, I meant more from a philosophical point of view ;)
Title: Re: not happy with avast!
Post by: Asyn on July 18, 2011, 05:27:14 PM
Well, that might be partially right...

Really. :o ;D

Well, I meant more from a philosophical point of view ;)

I see. ;)
Title: Re: not happy with avast!
Post by: nsm0220 on July 18, 2011, 05:30:12 PM
OK, so please contact g-data and ask them about it.

i all ready did told them to replace your 4.8 engine with another av engire
Title: Re: not happy with avast!
Post by: igor on July 18, 2011, 05:31:29 PM
OK, so... case closed.
Title: Re: not happy with avast!
Post by: Asyn on July 18, 2011, 05:32:01 PM
OK, so please contact g-data and ask them about it.

i all ready did told them to replace your 4.8 engine with another av engire

So, what did they answer you..?
Title: Re: not happy with avast!
Post by: Asyn on July 18, 2011, 05:33:05 PM
OK, so... case closed.

Way to go igor.
Close the topic.
Title: Re: not happy with avast!
Post by: DavidR on July 18, 2011, 05:36:41 PM
<snip>
im a customer of avast because im using gdata(engine b) and gdata is using avast! engine and people using gdata are your customers as well because your product is in there. think of as econ lesson       

Sorry but you are a customer of GData that is who you paid your money to. GData is a customer of avast, having licensed whatever avast engine they choose and signature updates, etc.

I think you have flunked economics 101:
Example - You purchase an OEM copy of windows7 OS when you buy your new system. That OEM copy of win7 is cheaper than a Retail copy of win7 as MS don't provide direct support for the OEM versions, that is provided by the OEM (Original Equipment Manufacturer) under the license agreement they have with MS to purchase/create OEM copies of the OS.

Microsoft's part in the deal is they Provide OS fixes and Security Updates, etc. support is provided by the OEM/reseller.

~~~~
This is no different to your situation.
Title: Re: not happy with avast!
Post by: nsm0220 on July 18, 2011, 05:37:36 PM
OK, so... case closed.

Way to go igor.
Close the topic.

there is no winners in this case
Title: Re: not happy with avast!
Post by: Asyn on July 18, 2011, 05:39:23 PM
there is no winners in this case

Winner..??? What do you want to win here..?
Title: Re: not happy with avast!
Post by: Left123 on July 18, 2011, 06:39:44 PM
OK, so... case closed.

Way to go igor.
Close the topic.

there is no winners in this case

No more cookies.The fact that avast and gdata are using the same engine doesn't give you the benefit to be an avast customer.Sine you are using GDATA,you should have asked them for help etc etc,it's obvious.
Title: Re: not happy with avast!
Post by: AdrianH on July 18, 2011, 09:02:00 PM
Quote

there is no winners in this case


You need a spell checker ............. Whiners has an "h" and only one "n" .
Title: Re: not happy with avast!
Post by: justinlee on July 19, 2011, 01:44:08 PM
Maybe we need to start a new category... General arguments :)
Title: Re: not happy with avast!
Post by: msgreyberry on July 19, 2011, 08:50:55 PM
Maybe we need to start a new category... General arguments :)

+10000000
Title: Re: not happy with avast!
Post by: bob3160 on July 20, 2011, 02:56:53 AM
It might be prudent for Avast to check with GDATA why they aren't using the latest engine
since by doing so, anything their program misses indirectly reflects back on Avast.
If Avast made the inquiry, it will probably get faster results that questions asked by their own customers.

Having said all of that doesn't change the fact that nsm0220 is not an Avast customer and should get this question
answered by GDATA.
Since we help people with all kinds of problems and many of them aren't avast! users, helping nsm0220 isn't such a sin.  :)
Title: Re: not happy with avast!
Post by: nsm0220 on July 20, 2011, 06:39:10 AM
It might be prudent for Avast to check with GDATA why they aren't using the latest engine
since by doing so, anything their program misses indirectly reflects back on Avast.
If Avast made the inquiry, it will probably get faster results that questions asked by their own customers.

Having said all of that doesn't change the fact that nsm0220 is not an Avast customer and should get this question
answered by GDATA.
Since we help people with all kinds of problems and many of them aren't avast! users, helping nsm0220 isn't such a sin.  :)

you don't mind that we talk about this in a pm
Title: Re: not happy with avast!
Post by: SpeedyPC on July 20, 2011, 07:52:17 AM
Maybe we need to start a new category... General arguments :)

+10000000

And don't forget to bring a baseball bat with you ;)
Title: Re: not happy with avast!
Post by: bob3160 on July 20, 2011, 10:23:44 AM
It might be prudent for Avast to check with GDATA why they aren't using the latest engine
since by doing so, anything their program misses indirectly reflects back on Avast.
If Avast made the inquiry, it will probably get faster results that questions asked by their own customers.

Having said all of that doesn't change the fact that nsm0220 is not an Avast customer and should get this question
answered by GDATA.
Since we help people with all kinds of problems and many of them aren't avast! users, helping nsm0220 isn't such a sin.  :)

you don't mind that we talk about this in a pm
There isn't anything that can be accomplished via PM. I also don't see any reason for a PM.
Title: Re: not happy with avast!
Post by: nsm0220 on July 20, 2011, 06:31:01 PM
It might be prudent for Avast to check with GDATA why they aren't using the latest engine
since by doing so, anything their program misses indirectly reflects back on Avast.
If Avast made the inquiry, it will probably get faster results that questions asked by their own customers.

Having said all of that doesn't change the fact that nsm0220 is not an Avast customer and should get this question
answered by GDATA.
Since we help people with all kinds of problems and many of them aren't avast! users, helping nsm0220 isn't such a sin.  :)

you don't mind that we talk about this in a pm
There isn't anything that can be accomplished via PM. I also don't see any reason for a PM.
how about that avast lie to me 2 times
Title: Re: not happy with avast!
Post by: Asyn on July 20, 2011, 06:33:54 PM
what about avast that lie to me 2 times

Nobody lied to you...!!
No idea what you're talking about...???
Title: Re: not happy with avast!
Post by: nsm0220 on July 20, 2011, 06:43:11 PM
what about avast that lie to me 2 times

Nobody lied to you...!!
No idea what you're talking about...???

then explain why that they told me and everyone else in forum that they would stop updating virus signatures for 4.8 after 12-31-10

than explain to me why they lie to me about upgrading their 4.8 to 5.0 for gdata      
Title: Re: not happy with avast!
Post by: Asyn on July 20, 2011, 06:47:35 PM
then explain why that they told me and everyone else in forum that they would stop updating virus signatures for 4.8 after 12-31-10      

Well, sometimes things change. ;)
Also see Reply #10...!!
Title: Re: not happy with avast!
Post by: igor on July 20, 2011, 06:51:29 PM
OK, I'm tired of this.
The virus signatures for 4.8 didn't stop because there are still to many programs being used (e.g. the business editions of avast!, and also older editions of g-data), so it's simply not possible to terminate the support, no matter how much we'd like to do that.

As for the g-data engine, you are simply wrong, it has been updated quite some time ago.

Done, please go accusing people of lying somewhere else.