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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: wiz2003 on July 18, 2011, 05:36:54 PM

Title: Sticking on "Loading Personal setttings" on XP login screen.
Post by: wiz2003 on July 18, 2011, 05:36:54 PM

Hello Avast forum users!

I'm having a problem with Avast on a number of machines recently where windows XP fails to log in and just sticks on the "Loading personal settings".

It's actually happened to me on three different machines very recently and I haven't been able to find out why. If I remove Avast each machine seems to start up and log in perfectly fine but as soon as I put it back it just happens again. I've used the Avast uninstall utility but it hasn't made a difference.

I did a bit of hunting around on the net and it doesn't seem to be just me having this problem.

Look forward to hearing your advice.

Dom.

Title: Re: Sticking on "Loading Personal setttings" on XP login screen.
Post by: Asyn on July 18, 2011, 05:43:42 PM

Which avast..?
Which version..?
Which SP on XP..?

Title: Re: Sticking on "Loading Personal setttings" on XP login screen.
Post by: wiz2003 on July 18, 2011, 05:50:27 PM

Avast Free Home Edition V6
XP Home/Pro
SP3

Title: Re: Sticking on "Loading Personal setttings" on XP login screen.
Post by: Asyn on July 18, 2011, 05:58:54 PM

Version 6.0.1203..??
If so, anything related installed: http://forum.avast.com/index.php?topic=81547.0

Title: Re: Sticking on "Loading Personal setttings" on XP login screen.
Post by: bobo1 on July 19, 2011, 01:59:35 PM

Did you have any other antivirus on the machines previous to installing avast are these clean installs of xp on them?
If you had nortons or macafees then you need to use their removal tools before putting on avast.
Have you tried cleaning them with malware bytes free recommended on full scan? and remove what it finds.