Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: adam_per on July 19, 2011, 05:35:34 PM

Title: avast and IncrediMail problem
Post by: adam_per on July 19, 2011, 05:35:34 PM

hello everybody,
I just install IncrediMail and Avast inform me about something when I first use Incredimail ( but I did not pay attention). Now IncreditMail is not working. What is a problem with it?

Title: Re: avast and IncrediMail problem
Post by: DavidR on July 19, 2011, 06:20:54 PM

Is this possibly the autosandbox (see image) recommending to run it in the sandbox ?

If so the install happens inside the sandbox (isolated from your normal system) and when you leave the sandbox it can't be found on the system.

If it isn't this (and incredimail is installed on the system) I really need more specific information to be able to even hazard a guess.

Title: Re: avast and IncrediMail problem
Post by: Nesivos on July 19, 2011, 06:47:48 PM

Have you tried turning off the avsst! Mail Shield?

What are the IncrediMail Outgoing and Incoming Server settings including the security settings?

Title: Re: avast and IncrediMail problem
Post by: adam_per on July 19, 2011, 07:09:31 PM

I turn off avast mail shield and it nothing change. In "Tools -> Options -> Security" I can't open "Protection Center Settings"