Avast WEBforum

Other => Viruses and worms => Topic started by: SamuraiMo on July 26, 2011, 06:21:58 PM

Title: Error 42111 {This operation is not supported by this Archive type .}
Post by: SamuraiMo on July 26, 2011, 06:21:58 PM
Bootup scan:

File C:\Documents and Settings\Account\Local Settings\Application Data\Microsoft\Internet Explorer\Recovery\Active\{99B36825-AD77-11E0-83E9-0016E6145547}.dat|>TL3 is infected by VBS:Agent-KQ [Trj], Removing: Error 42111 {This operation is not supported by this Archive type .}
Original in dutch: Bestand C:\Documents and Settings\account\Local Settings\Application Data\Microsoft\Internet Explorer\Recovery\Active\{99B36825-AD77-11E0-83E9-0016E6145547}.dat|>TL3 is besmet door VBS:Agent-KQ [Trj], Verwijderen: Fout 42111 {Deze operatie is niet ondersteund bij dit archieftype.}



Avast couldn't delete that file so I gone to the file my self and delete it
So why couldn't avast just delete it?


It detected it as as Trojan, but it was not supported to delete that kind of type?
Is that some kind of limitation to the Home version?
Title: Re: Error 42111 {This operation is not supported by this Archive type .}
Post by: SamuraiMo on July 27, 2011, 08:03:34 PM
hello bump someone?
Title: Re: Error 42111 {This operation is not supported by this Archive type .}
Post by: DavidR on July 27, 2011, 08:12:38 PM
It isn't that avast can't delete it, but it can't delete (remove) it within the recovery archive and the .dat archive file without the possibility of corrupting the .dat file.

You can change your settings so that is avast can't deal with the file within an archive to tack action on the archive file itself (see image). Personally I think that is a bad idea as you wouldn't have the control that you exercised to delete it yourself.
Title: Re: Error 42111 {This operation is not supported by this Archive type .}
Post by: SamuraiMo on July 31, 2011, 05:43:53 PM
It isn't that avast can't delete it, but it can't delete (remove) it within the recovery archive and the .dat archive file without the possibility of corrupting the .dat file.

You can change your settings so that is avast can't deal with the file within an archive to tack action on the archive file itself (see image). Personally I think that is a bad idea as you wouldn't have the control that you exercised to delete it yourself.



Ahh oke thanks!

But anyway if it's infected with a virus than ya what can you do?
Better just delete it. than let it stay and having the possibility that it may infect other files or something like that...I think
Title: Re: Error 42111 {This operation is not supported by this Archive type .}
Post by: DavidR on July 31, 2011, 05:51:05 PM
Well this is no indication it is infected.

An archive is by nature inert and has to be extracted, if it is truly corrupted that can't happen. If it isn't corrupt, when the suspect file is extracted avast could then be scanned again and this time it wouldn't be in the archive, so could be moved to the chest and also investigated further.

Deletion isn't really a good first option (you have none left), 'first do no harm' don't delete and never delete without being certain.