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Business Products => Archive (Legacy) => Avast Business => Avast Distributed Network Manager => Topic started by: raicio on October 29, 2004, 03:17:05 PM

Title: Can't login anymore...
Post by: raicio on October 29, 2004, 03:17:05 PM
Hi! all of sudden.. i can't login anymore! The console answers with connection error and if i retry some times then the console hangs up hard... i even updated to the last version, but no change in behaviour... the error log shows this:

29/10/2004   14.53.46   1099054426   Administrator   2592   Database command failed 00000000: Errore di connessione.  
29/10/2004   14.53.48   1099054428   Administrator   2592   Database command failed 00000000: Errore di connessione.  


(errore di connessione means connection error... but vlk u understood right? ;) )
Title: Re:Can't login anymore...
Post by: Vlk on October 29, 2004, 05:55:12 PM
Hi, did you update the AMS recently (like yesterday or tomorrow)?

Thanks
Vlk
Title: Re:Can't login anymore...
Post by: gprzybyl on October 29, 2004, 06:29:05 PM
I just updated my AMS yesterday and I can't login in anymore.  administrator/admin doesn't work nor does my original password work.
Title: Re:Can't login anymore...
Post by: Vlk on October 29, 2004, 06:40:10 PM
That is true and I know where the problem is.
The passwords are now encrypted in the DB (but your DB contains unencrypted ones). I guess we'll have to do some data transformation code to enable smooth transition...

I'm sorry for this inconvenience -- hopefully a fix will be released soon (I'd say on Monday).


BTW you know, I had to give you a chance to earn some extra points on the forum ;) ;D ;D
Title: Re:Can't login anymore...
Post by: gprzybyl on October 29, 2004, 06:59:53 PM
Given that info, I deleted my db and recreated it with defaults.  I went and checked the users table and the password looks to be encrypted.  So I went back and tried administrator/admin with no luck.  Has the default password for the administrator account changed?
Title: Re:Can't login anymore...
Post by: Vlk on October 29, 2004, 08:02:04 PM
You seem to be right. :)
OK then, I'll have an update released tonight.

Thanks
Vlk
Title: Re:Can't login anymore...
Post by: Vlk on October 29, 2004, 10:27:36 PM
OK, there's a new version uploaded on our servers now.
It's got the Administrator password reset to the default value.

Thanks
Vlk
Title: Re:Can't login anymore...
Post by: gprzybyl on October 29, 2004, 10:48:34 PM
Thanks that fixed the password problem.  While updating the default scan shield the management console crashed.  I'll send you an email with the dump.