Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Moriarty on August 05, 2011, 09:26:35 PM
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Shortly after I booted up my machine this evening, as Avast was updating, there was an error message saying (as far as I remember it) "AVASTSVC has caused an error and will be shut down by Windows. You will have to restart the program".
There seemed to be no way of getting Avast to work again, and all protection appears to be turned off, so I downloaded the current version, uninstalled Avast, and re-installed it, which went OK until I tried to update the definitions, when exactly the same thing happened.
I'm posting this via my laptop, which I have set to manual updates! I haven't a clue what to do next. My operating system is Windows 2000 Pro.
Help would be GREATLY appreciated!
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Looks like I'm in the same boat here. Same os too. I tried the idea in one of the threads of doing Add/Remove programs, and Repair on the Avast entry. I think it tried to update the dat files, but Avast was still dead. The Fix and Start program buttons don't accomplish anything except use a little cpu for a few seconds. I strongly suspect corrupted .dat files, so I'm not going to try doing anything like a reinstall.
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Looks like I'm in the same boat here. Same os too. I tried the idea in one of the threads of doing Add/Remove programs, and Repair on the Avast entry. I think it tried to update the dat files, but Avast was still dead. The Fix and Start program buttons don't accomplish anything except use a little cpu for a few seconds. I strongly suspect corrupted .dat files, so I'm not going to try doing anything like a reinstall.
Did your computer die, or just Avast itself? I hope we didn't get another bad definitions update!
Jack
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Just avast. Everything else was proceeding normally.
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Same here. It's only Avast that's dead. Anyway it's a relief that I'm not the only one with the problem!
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What settings are you using for updates? This may seem a little redundant but can you run a scan?
Have you tried to scan with your other security software? ???
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I tried to run a scan just now, although I am not currently administrator, but I should still be able to run a scan. The popup says "Unable to start scan. There are no more endpoints available from the endpoint mapper."
I have not tried using other security software to run a scan, since I don't have any anti-virus software except avast.
I strongly suspect corrupted definition files, as Jack mentioned. Everything was fine till I was in the middle of the definitions update this morning. Avast did its update thing, but died somewhere in the middle. I forget the exact sequence, but I think that unsecured notice appeared in the main avast summary window, along with the x'd-out icon in the systray.
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With Avast on 'Summary>Current Status' it says "Unsecured" and if you click on "Fix now" you get the message "The following components could not be started: Mail Shield, File System Shield, Web Shield, Script Shield, Behavior Shield, Network Shield". I don't have P2P and IM installed, so that's nothing working.
I'm off for a good night's kip now(!) but my current plan, on the basis that the problem is a faulty update, is to do another re-install in the morning, when there should be another update available and see if that will work. I'll check here first to see if anyone has managed to sort it out in the mean time!
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SAME PROBLEM here with WINDOWS 2000 Pro SP4!!! >:(
All is dead. Set the Update from automatically to manual after I did a backup from 30.07.2011.
But the virus definitions are old now.
All shields are disabled.
AvastSvc.exe makes the trouble.
And now??? ???
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I may have missed it but, which edition (Free / Pro / AIS) are we talking about? Which version of Avast?
If Windows is not "up-to-date" (for example, Win 2k with SP4 at least) then update it before reinstalling Avast.
How much RAM and free HDD space do you have? Have you check that you get to at least the minimum resources needed by the current Avast?
The current stable version of Avast is 6.0.1203. You may download older free stable versions from http://www.filehippo.com (http://www.filehippo.com). (BTW, the old version 4.8 is still supported too, for now.)
Please clean you web browser's cache.
If it is not "too difficult", and you are sure that other components (soft and hard) are working correctly (no corruption of general files / file system), then I would suggest a new download, probably of the previous stable version (6.0.889 I think) instead of the latest, and then use the Clean Uninstall Utility from http://www.avast.com/uninstall-utility (http://www.avast.com/uninstall-utility) directly under Windows Safe Mode.
Then reboot in Normal mode and install anew using the new downloaded setup (again, better to start with the previous stable version instead of the latest one).
In Avast -> settings -> updates -> select the option to use "direct connection (no proxy)". This may solve some problems when Avast updates the database.
Then try using that version for some days, updating the database and engine only (not the program). If in this situation all works correctly, then keep using that version with normal database updates at least until the next stable is ready (and then wait for some additional days too).
If any of these questions and/or steps are not clear enough or you get some problem in the process, please come back to ask, reporting the details of the problem.
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Just avast. Everything else was proceeding normally.
+1
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@ady4um
Believe me, the definition-update is corrupt!!!
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Have you tried a Manual update of VPS - Avast! Manual Virus Definitions Update Download - avast! Virus Definitions Update - Manual Download (http://www.avast.com/download-update) VPS Update (virus definitions, vpsupd.exe, approx 31MB). - Save the file to your hard disk, locate where you saved it and double click it and that should carry out the virus definitions update.
Note: Ignore the file name in the images of the page that is displayed after clicking the download link, they are for the main program, not for vpsupd.exe which will be downloaded.
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@ady4um
Believe me, the definition-update is corrupt!!!
I believe you. Maybe something I said was giving a different impression? Several users posting in the same post with the same problem but with slightly different systems!
@SKY, if you reboot, is Avast service working?
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I have the same problem in my Win2000 system! During the last update I received the same error message. Uninstalled and reinstalled Avast and it was OK, but when start the update, returns the error. Sorry for my English ;D
Carlo from Italy
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After the error message and after reboot Avast is not working.
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The database release might be corrupt, but we don't know (yet) if downloading the VPS manually and applying it actually solves the database corruption.
After downloading the VPS manually and applying it, reboot into Windows Safe Mode, go to administrative tools -> services and check the "autostart" of Avast Service. The reboot into Normal Mode.
If then the manual download of the VPS solves the problem, great. If it doesn't, then we will probably see a new update available at http://www.avast.com/virus-update-history
(http://www.avast.com/virus-update-history) and when you do, you might have to repeat the manual download again with the new database (and maybe the activation of the autostart service too).
Each case "might" be slightly different.
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W2K SP4, Avast: v6.0.1203. Have plenty of ram, blah, blah. I'm still voting for a corrupt definitions file...
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W2K SP4, Avast: v6.0.1203. Have plenty of ram, blah, blah. I'm still voting for a corrupt definitions file...
Probably you are correct, but it is clearly related to Win2k, don't you think?
Can you try the manual download of VPS (see DavidR's post above). After applying, please reboot. Is Avast Service running after this last reboot?
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@ ady48um If the update is corrupt it should be on everyone else's machine and my machine is fine. So doing a manual download is still downloading the same file. I would follow DavidR's advice. Going back to an older version wouldn't solve anything either since it is still downloading the same vps. DavidR knows what he is talking about.
See reply #12 and follow DavidR's advice. :)
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@ ady48um If the update is corrupt it should be on everyone else's machine and my machine is fine. So doing a manual download is still downloading the same file. I would follow DavidR's advice. Going back to an older version wouldn't solve anything either since it is still downloading the same vps. DavidR knows what he is talking about.
See reply #12 and follow DavidR's advice. :)
Something is interacting in those systems (win2k sp4 ?) with the normal automatic partial download.
I think you are confused, or not reading carefully. I do NOT have the problem. I'm helping.
Downloading the full VPS as DavidR instructed could be useful simply because the complete set of files is replaced, not just a partial update. But that's not the only part that may be involved, and until more reports (and solutions) are actually seen here, I am not discarding anything. The previous stable version with a new full VPS manually downloaded might get a working system to some of these users reporting the problem.
The logic I used, and the instructions, are adequate for the current state of the problem. Once we KNOW what exactly is the combination that provokes the problem, then the instructions and solutions can be improved.
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@SKY, if you reboot, is Avast service working?
No. Rebooted 1000 times. avast! is dead.
I hope, that a new update will solve the problem soon... :'(
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Have you tried a Manual update of VPS...
Hi David,
no, I didn't try this.
I want to wait till I can update automatically again.
Because of my Acronis-Backup the programm is now allrigt again. Just the updates are old (30.07.2011).
I think, I can wait till tomorrow and hope that a new update will be o.k....
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Seems to be isolated to Win2K. Update will cause Avast to stop working.
Reinstalled Avast and performed auto update and same issue.
Reinstalled Avast and performed manual update and was working until reboot of system. Now same issue.
Most likely something in the actual update file and Win2K.
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Reinstalled Avast and performed manual update and was working until reboot of system. Now same issue.
Thank you for the feedback, momaru!
...and welcome to the forum! ;)
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@ ady48um If the update is corrupt it should be on everyone else's machine and my machine is fine. So doing a manual download is still downloading the same file. I would follow DavidR's advice. Going back to an older version wouldn't solve anything either since it is still downloading the same vps. DavidR knows what he is talking about.
See reply #12 and follow DavidR's advice. :)
Something is interacting in those systems (win2k sp4 ?) with the normal automatic partial download.
I think you are confused, or not reading carefully. I do NOT have the problem. I'm helping.
Downloading the full VPS as DavidR instructed could be useful simply because the complete set of files is replaced, not just a partial update. But that's not the only part that may be involved, and until more reports (and solutions) are actually seen here, I am not discarding anything. The previous stable version with a new full VPS manually downloaded might get a working system to some of these users reporting the problem.
The logic I used, and the instructions, are adequate for the current state of the problem. Once we KNOW what exactly is the combination that provokes the problem, then the instructions and solutions can be improved.
The point I was making is to let those with more experience assist those with the issues. :)
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The point I was making is to let those with more experience assist those with the issues. :)
First, for those having problems, my apologies for this little OT.
@Para-Noid, I am "afraid" my words now may sound "aggressive" or alike in some way, so please don't misunderstand me. There is no such intention.
With the information provided by those users having problems to this point, Is there anything I wrote that is incorrect or inadequate in some way? Or something that contradicts what David wrote? I really would like to know.
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I am very certain it is isolated to win2k (it's win2k pro sp4 btw) because I have systems running xp, vista, and 7, all without issues so far. My win2k system only has the usual adobe, java, ms office services running in the background. I'm not saying it can't be some other third party program causing the issue, but from reading the current posts, it does seem like it is win2k itself and whatever is in that update.
Of course, it may be getting to the point where Avast is at it's limit for win2k support. :P
Thanks for the welcome ~SKY~.
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I confirm same symptoms as in Moriarty's original post, and my machine is also W2K-SP4.
Had been working fine until this new 6.0.1203 update. Current Status tab says "unsecured", "service stopped", and neither the "Fix Now" nor "Start Program" buttons on that page seem to do anything.
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Same problem here! And I'm also running Win 2k Pro SP4.
The problem definitely occurs during a engine/definition update.
Upon seeing the problem and not being able to fix it, I restored my whole system from backup. The problem quickly recurred. I thought huh??? not realizing that my restoration was being modified by Avast's automatic update. I restored again... same problem! I restored a third time, this time uninstalling Avast right away and then re-installing it. Finally it worked (yay!)... for about 5 minutes. Then the same thing again! Aaargh!
Then I remember the last time I wasted a lot of time fixing a problem not of my making... caused by a corrupt Avast definition. So I came here and found to be true what I was then suspecting.
So I restored my system AGAIN, this time disconnecting my internet service long enough to turn off Avast's auto restore. Now everything is fine.
I hope Alwil is watching this board and will fix this problem. It's not guaranteed given that Win 2k is obsolete (in most people's minds, not mine).
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Another Win2k-SP4 user here who has the same problem, the autoupdate today broke the Avast service so the real time shields are not working. The repair option ran without any errors but the Avast service still crashes. So I had to reinstall and stop the autoupdate.
Can you guys let us know when the new defs are fixed so I can set the update settings to automatic again...
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A follow up for a second machine with W2K-SP4: things seemed OK at version 6.0.1203 with virus def 110805-0, but then a Program Error message (see attached screen capture)
After that, Avast! also lists the virus definitions version as "Unknown"
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I and 2 other friends are also having this problem. Any fix? We all are running the Free Avast on Win 2000 Pro, the ball has a big red X on it and the program will do absolutely nothing, no update, no scan, nothing...Any help out there? I am using a computer with XP running Avast so I figure it is only affecting Win 2000 Pro os's.
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Well since the problem seems to have just occurred today (yesterday for some), we will have to be patient and hopefully the team will release an update for the program or definition.
As some have suggested, if you have a backup, perform a restore, or else you can uninstall/re-install Avast. Either way, you will need to disable the automatic update for the time being, until a possible fix is released.
Does anybody here know if there is a download section for older functional definitions/updates? This is for people that may have to uninstall/re-install Avast, but won't have a new enough definition to use for the time being
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My WIN2K (SP4) system - which has run AVAST just fine for over a year, is ALSO suffering from these issues. I have uninstalled / reinstalled & run manual updates (as has been suggested above) several times & keep returning to AVAST saying "your program has stopped or is in an inconsistent state". Clicking the accompanying "Start Program" link or the big "Fix Now" button doesn't help. Now I am here at the forum to add more weight to the notion that the free version is not happy running on Windows 2000, Service Pack 4 anymore. Can someone from Avast please help us WIN2K users, please?
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Having read through this thread the symptoms that several here are experiencing appear to the same problem I had with avast 4.x when I was testing it on Ubuntu.
I don't know what caused the problem. I finally just uninstalled avast! from Ubuntu and then eventually uninstalled Ubuntu. :)
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Another victim?:
http://forum.avast.com/index.php?topic=82720.0 (http://forum.avast.com/index.php?topic=82720.0)
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Just did another re-install and turned off auto-updates, so Avast is functional - albeit with nearly 3-week-old definitions. As momaru asked earlier, is there any way of downloading earlier versions of the complete definitions, so at least they would only be a day or so old?
Don't think the problem is anything to do with the program version (6.0.1203). I do manual program updates and I'm sure it's quite a while since I updated to this version, with no problems until now.
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man this stupid swearing piece of s**t is giving me many troubles
i just reinstalled it after it was giving me the same problem like how you guys had but nothing, i also have WINDOWS 2000 SP 4 on my system too
f**k avast, if this thing goes on like this i'm installing this piece of dog s**t
Well I am having the same issue here too, butalso I fear it has something to do with the TSDD rootkit that might be causing this, some how linked with volsnap.sys supposely according to ComboFix, and this log may determind the issue, could be wrong of course,
2011-08-06 05:57 . 2011-07-04 11:36 309848 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-08-06 05:57 . 2011-07-04 11:32 19544 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2011-08-06 05:57 . 2011-07-04 11:35 43608 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2011-08-06 05:57 . 2011-07-04 11:32 25432 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-08-06 05:57 . 2011-07-04 11:36 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-08-06 05:57 . 2011-07-04 11:35 102616 ----a-w- c:\windows\system32\drivers\aswmon2.sys
2011-08-06 05:57 . 2011-07-04 11:35 96344 ----a-w- c:\windows\system32\drivers\aswmon.sys
2011-08-06 05:57 . 2011-07-04 11:32 30808 ----a-w- c:\windows\system32\drivers\aavmker4.sys
2011-08-06 05:56 . 2011-07-04 11:43 40112 ----a-w- c:\windows\avastSS.scr
2011-08-06 05:56 . 2011-07-04 11:43 199304 ----a-w- c:\windows\system32\aswBoot.exe
2011-08-06 03:28 . 2011-07-07 03:52 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-08-06 02:54 . 2011-08-06 02:54 -------- d-----w- c:\program files\AVAST Software
2011-08-06 02:54 . 2011-08-06 02:54 -------- d-----w- c:\documents and settings\All Users\Application Data\AVAST Software
And here a bit of a suprise thanks to WinDBG,
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
eax=00000000 ebx=00000000 ecx=7ffa4000 edx=07bd9898 esi=00000000 edi=00000000
eip=00000000 esp=050ffc18 ebp=050ffc60 iopl=0 nv up ei pl nz ac po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010212
00000000 ?? ??? <--- Zero-Day offset crash
Offsets to the offending area of the Zero Day,
00: 0x0 <---- Zero Day
01: aswScan_7be0000!aswscnDllMain+0x5a
02: Aavm4h!AavmSpamSetOption+0x92
03: ntdll!LdrpInitializeThread+0x7f
04: ntdll!RtlReleasePebLock+0xf
05: KERNEL32!_lopen+0x42
06: ntdll!KiUserApcDispatcher+0x7
Apparently Zero-Day activity is occoring with this, chance is some malware have a chance to disable this permanently if anything.
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Same prob, too. :-[
With online update, and manual update from above.
Windows 2000 SP4 5.00.2195
Avast 6.0.1203
VPS unknown (after update)
mfg J-A-U
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man fuuuuuuuuuuuck this s**t, still doesnt work properly, f**k avast !!!!!
Please stop swearing...!!!
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SAME PROBLEM here with WINDOWS 2000 Pro SP4!!!
Happened yesterday to one machine, and this morning to another.
There is obviously a problem with the update that doesn't like, or want to work with, Win 2000 Sp4.
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I tried going here:
http://avast.en.softonic.com/download
and downloaded the install program, ran it set to 'Change' and it's all still the same.
I guess that the download program will be the same, and have the same problems, as the recently updated one we're all having a problem with.
Do Avast monitor, read and respond to this forum?
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man i don't know any of that programming s**t so i'll just do what the british guy above my other post did
Maybe if you slow your cussing down, maybe they would help, the fact is what I posted should give an idea what is wrong with the updater, and apparently I guess it seems to also affect anything reguarding the web scanner that is also causing it to crash, I think ANY THING with internet connectivity issue will cause a Zero-Day attack, chances are that it seems the internet connections makes contact with the code on Avast is enough to trigger the exploit, or possible compromise of the system from other exploits that will make avast purely usless,
Pidgin, a multi-IM program also has the same issue, but apparently it seems any suspicious urls on the profiles or picture is also enough to trigger a crash, this affects the AIM portion of Pidgin, and supposely creates the same Zero-Day exploit as with this problem, I think the remote hackers may have succeeded in making Windows 2000 less likely to be used.
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Same problem here. Win2K Pro, SP4. Free Avast died last night, everything else works fine as always.
I'm not a tech-whiz so I'm not about to fiddle with anything other than uninstall/reinstall.
I've just read this in the FAQ and was wondering if this is a new situation (re Win2K):
"...What are the supported operating systems for avast! 6.x ?
The supported operating systems for avast! Internet Security 6.x, avast! Pro Antivirus 6.x and avast! Free Antivirus 6.x are Microsoft Windows XP Service Pack 2 or higher (any Edition, 32-bit or 64-bit), Microsoft Windows Vista (any Edition, 32-bit or 64-bit) or Microsoft Windows 7 (any Edition, 32-bit or 64-bit)...."
Have they completely stopped the support for Win2K? Could that be the problem?
Sorry, I'm the old user of Avast but new to this forum, don't know if this is relevant or not.
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Indeed we're walking to the end of support...
The market share for Windows 2k is very small nowadays (0,19% http://www.netmarketshare.com/operating-system-market-share.aspx?spider=1&qprid=10).
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(Please do NOT rush into the following links yet. Read first the post.)
For those that were asking, there is already a new database as seen at http://www.avast.com/virus-update-history (http://www.avast.com/virus-update-history), 110806-0, and the manual VPS "could" be downloaded at http://www.avast.com/download-update (http://www.avast.com/download-update) as already posted by DavidR before, BUT...
Since no one from Avast Team has yet posted here to say the issue is solved in that new VPS, I can NOT actually recommend downloading the full new database to apply it manually (yet).
It would be expected for someone from Avast Team to announce the solution here when they get to it, so let's wait for it.
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Well, new VPS update does not solve this problem, at least on my VM.
And, you can update VPS from Conrtol-Panel -> Add/Remove Programs -> avast! -> Update.
I found some missing functions in aswRep.dll so maybe this is the cause?
Whether w2k support is ended or not, official announcement would be good.
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I found some missing functions in aswRep.dll so maybe this is the cause?
Of course they are. I've had the same problem with new TeamSpeak3 client version. The same fix works for Avast 6, which WILL become semi-functional. All you must to do is install wrapper pack for Win2k, which will emulate some functions of Windows XP. Of course this is only a temporary solution (Avast main GUI is started to use 99% CPU 5 seconds after opened, but AV-service is working well) and I'll be very glad, if Avast team will give us normal update, but...
Wrapper pack here: http://www.techspot.com/vb/topic167843.html
Or on the Sendspace, it's a file from my HDD: http://www.sendspace.com/file/g5inqp (scanned with Avast, of course)
Screenshot - Avast service and GUI running on Win2k and 110806-0:
http://img155.imageshack.us/img155/3235/schowek01py.jpg (http://img155.imageshack.us/img155/3235/schowek01py.jpg)
Screenshot - which files I've copied from my system (*ORG) and wrapper pack under safe mode to Avast folder:
http://img836.imageshack.us/img836/9660/schowek01f.jpg (http://img836.imageshack.us/img836/9660/schowek01f.jpg)
Screenshot - EICAR test file ( http://www.eicar.org/85-0-Download.html ), shields are working:
http://img543.imageshack.us/img543/7803/schowek01eb.jpg (http://img543.imageshack.us/img543/7803/schowek01eb.jpg)
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The next virus database will fix it.
Sorry for the troubles.
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Thanks for that, igor! Hope you will post to let us know when it is online, and it's safe for us to update.
Avast has been an excellent program until this problem, and I was getting worried about suggestions Windows 2000 might not be supported, because my next system (nearly finished) is Windows 2000 Pro as well. XP irritates the bejasus out of me, and I don't even want to think about Vista or '7'!
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The next virus database will fix it.
Sorry for the troubles.
Thanks igor, glad to hear the problem will be fixed. :)
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@avast! team - Would it be possible to let us have an earlier manual update to download, until the fixed update is release?
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I have just spent over 3 hours on this. >:(
I am too still running Windows 2000.
Hence I a few moths ago I locked Avast not to update the program from 5.1.889 but just the definitions which I understood to be still compatible for the foreseeable future.
Late yesterday I got the pop-up box that an Avast file has caused an error and will be shut down by Windows with the result no Avast services were running.
I assumed an issue with my system and that the fix would be to uninstall, clean the registry and reload.
I found what I thought to be the installation package for 5.1.889 but it turned out to be for 6.0.1203.
This installed but with an error about mail scanning.
I then found the 5.1.889 installation package with of course virus definitions dated several moths ago. This installed fine but again the error stopping all Avast services once automatic updates stated.
Hence I downloaded the manual definition update file, stripped the installation, rebooted and reloaded 5.1.889 again followed by the update file. This reported to have installed but the main screen showed the old virus definition date. Hence I rebooted.
Again Avast was not running and clicking either Fix or Start services on the main screen did nothing.
Temporarily I am back to 6.0.1203 so definition file only about a month out of date and I have locked this not to update anything.
In between this of course I scanned my PC to check I had not acquired a gremlin causing the problem but the scans found nothing.
Once the next bug free definition file is posted I assume I can go back to 5.1.889 but should I let it update the definitions automatically or download the update file to update manually?
Also I have told a friend also running Windows 2000 not to turn on his PC as if Avast locks up I will have to sort him out too as he is not very computer literate.
Once the next definitions are released can he just allow them to run without problem or will I have to run the manual file so the file with this bug in it is skipped?
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Indeed we're walking to the end of support...
The market share for Windows 2k is very small nowadays (0,19% http://www.netmarketshare.com/operating-system-market-share.aspx?spider=1&qprid=10).
End of life Smendovlife
Win2k will never die! Nevah! Nevaaaairrrr
Seriously Win2k/XP share much of the same code base and I feel MS dropping win2k support was mostly a tactic got get people to upgrade.
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@avast! team - Would it be possible to let us have an earlier manual update to download, until the fixed update is release?
First the VPS update would have to be tested to ensure it resolves the win2k problem. Then all updates would have to be tested in the normal way (to reduce the possibility of any false positives, etc.) before being released, so there would be little point in holding this back or having an early (untested) manual download/update.
For users with auto updates enabled (default setting) this should be picked up soon after release.
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Also I have told a friend also running Windows 2000 not to turn on his PC as if Avast locks up I will have to sort him out too as he is not very computer literate.
Once the next definitions are released can he just allow them to run without problem or will I have to run the manual file so the file with this bug in it is skipped?
Your friend can start the system with the cable (for Internet) disconnected. The update will fail, leaving the old VPS. Then set Avast not to update and reboot, this time with Internet connection. OR, simply wait some hours until the next VPS update, is that is possible for your friend.
I guess using older VPS, Avast will still work, so the normal update to the "working" new VPS (when available) should work.
If Avast is not working, you may download the VPS using the link from previous posts. This is, in any case, the safest method, since it replaces the full database with new files, instead of a partial download. And remember to reset the database updates to "automatic" again after the new VPS is installed (and *probably* after a reboot too).
Of course, once again, this is valid only after the new working VPS would be available.
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I have the same problem.
Using Win2000 and Avast Free edition and today all avast engines was stopped.
Repair did not fix it.
Uninstall and reinstall: it worked until the definitions were updated then all engines stopped again...
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I have the same problem, Win2K and latest avast (have even tried reinstall) but it seems to be the definition files...
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...it seems to be the definition files...
It is and it already has been confirmed. ;)
See Reply #49...!!
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Indeed we're walking to the end of support...
The market share for Windows 2k is very small nowadays (0,19% http://www.netmarketshare.com/operating-system-market-share.aspx?spider=1&qprid=10).
End of life Smendovlife
Win2k will never die! Nevah! Nevaaaairrrr
Seriously Win2k/XP share much of the same code base and I feel MS dropping win2k support was mostly a tactic got get people to upgrade.
Well here is why we are stuck with Windows 2000,
#1, This economy we are in, is really in severe issues, no one is going to be able to UPGRADE their computer, because it would cost more, and now word the US Credit Rating has dropped, so that means any supply going into our country will be more expensive, and now we are on the verge of a halt in computer sales to most who don't have the money.
#2, Windows XP and Vista have many problems with their OS that both affects security and stabability and currently to this date most Windows Vista and XP systems are targeted by malware, a sign that is quite grim by most standards,
and #3, most higher up anti-virus programs no longer support 2000 and already are outsourcing XP within a few months, something that again goes back to #1, economic issues.
I hope this may partially make the reason where this issue is going at.
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...and already are outsourcing XP within a few months...
I highly doubt this.
XP is supported until 2014. (Longer than Vista, btw.)
Sorry for OT.
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@avast! team - Would it be possible to let us have an earlier manual update to download, until the fixed update is release?
First the VPS update would have to be tested to ensure it resolves the win2k problem. Then all updates would have to be tested in the normal way (to reduce the possibility of any false positives, etc.) before being released, so there would be little point in holding this back or having an early (untested) manual download/update.
For users with auto updates enabled (default setting) this should be picked up soon after release.
What I meant was to be able to manually download from the website a version prior to the problem one (110805-0... can't remember the number now). This is to let users have a new enough definition to use than a definition that is about 1 month old, unless the fix will be out really soon.
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The next virus database will fix it.
Sorry for the troubles.
Many thanks for the offical statement, Igor! :)
I'm very happy to read this. Really!!! ;)
...and others surely too.
Nice regards
~SKY~
PS:
We'll wait and hope, we get a NICE surprise.
It's a little bit like christmas...
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Just to add that I Also still use windows 2000 SP4 and since yesterday Avast crashes at the login screen with error:
Application popup: AvastSvc.exe - Application Error : The exception unknown software exception (0xc06d007e) occurred in the application at location 0x7c59bcb1.
Hope that this anticipated update will fix the problem.
Cheers
Stuart
///Just say no to windows genuine advantage - stay with win2k///
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We'll wait and hope, we get a NICE surprise.
It's a little bit like christmas...
;D 8)
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I just received VPS: 110806-1
Solved..??
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I just received VPS: 110806-1
Solved..??
Confirmed on my VM. Solved. 8)
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I just received VPS: 110806-1
Solved..??
Confirmed on my VM. Solved. 8)
Thanks for the feedback NON..!! :)
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So solved on W2K?
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I've tried to update again, restarted the computer (on Win2K)... still nothing. I'm getting the same error messages as before...
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Are you still doing the automatic update, or did you download the vpsupd.exe and run that? I am currently doing the latter (am on download).
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Are you still doing the automatic update, or did you download the vpsupd.exe and run that? I am currently doing the latter (am on download).
YES!!! Thank you!!!
The first try was automatic update, after your post I did it manually and I'm VERY happy to say Avast now works fine.
Also thanks for the quick fix to Avast team :)
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For others still not being sure, here is the link once more:
Download it from http://www.avast.com/download-update (http://www.avast.com/download-update), apply the update, reboot, then report back if necessary.
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For others still not being sure, here is the link once more:
Download it from http://www.avast.com/download-update (http://www.avast.com/download-update), apply the update, reboot, then report back if necessary.
Not needed..!!!
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It is working now. Really appreciate the efficiency the avast! team has. Thank you!
BTW, I downloaded the update from the website. Didn't have time to actually try the automatic update from the program. Maybe someone else has already tried it and is successful?
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On Asyn's "not needed", once I executed the downloaded update, I had to click the Start program button in the avast window. That got all the shields going except the Real-time shield going. Once I let avast!Service through the firewall, the Real-time shields went ok. (I don't use the Silent-gaming mode.)
It would be nice to know what caused the problem for W2K users.
Thanks to the avast! team for helping to solve the problem! And also thanks to the other users for their patience and thoughtful replies.
W2K SP4
6.0.1203 Avast
110806-1 VPS
:)
PS: Could we perhaps, under a different thread, get the plans for Avast support of W2K? Avast seems to be sticking with it, but I gotta wonder how much longer.
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It's alive, it's alive! ;D Thank you! 8)
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I've also updated my main computer using vpsupd.exe and all seems well. I've set my laptop back to auto updates (it had 1 week old definitions) and it successfully updated to 110806-1.
Many thanks to the Avast! team for fixing this (but please try not to break it again!!!).
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I want to say "Thank you VERY VERY... much!!!" to the whole avast-team for fixing the problem so fast!
Update was without problems.
You're really great, guys!
Big kisses from Germany :-* ;D :-*
~SKY~
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For others still not being sure, here is the link once more:
Download it from http://www.avast.com/download-update (http://www.avast.com/download-update), apply the update, reboot, then report back if necessary.
Not needed..!!!
I didn't say it was needed in ALL situations. For those that were not able to start Avast at all, the "safest" and simplest way was/is to download the VPS. There are other possibilities too, but that is the most "general" and simple instruction.
For those that were able to run Avast with some older database, the normal manual or automatic update should work, hence not needing to download the complete VPS using that link.
I won't get into other possibilities. My point was/is, if not sure or in trouble (in this context of this topic), just download using the link, apply, reboot.
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Custom-Scan after the update was without problems, too! ;D
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I highly doubt this.
XP is supported until 2014. (Longer than Vista, btw.)
Sorry for OT.
Not true. Mainstream support for Vista ends in 2012, but extended support continues until 2017. Extended support for XP ends in 2014.
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.......
Well here is why we are stuck with Windows 2000,
#1, This economy we are in, is really in severe issues, no one is going to be able to UPGRADE their computer, because it would cost more, and now word the US Credit Rating has dropped, so that means any supply going into our country will be more expensive, and now we are on the verge of a halt in computer sales to most who don't have the money.
#2, Windows XP and Vista have many problems with their OS that both affects security and stabability and currently to this date most Windows Vista and XP systems are targeted by malware, a sign that is quite grim by most standards,
and #3, most higher up anti-virus programs no longer support 2000 and already are outsourcing XP within a few months, something that again goes back to #1, economic issues.
I hope this may partially make the reason where this issue is going at.
Are you implying XP/Vista have MORE security/stability problems vs Win2k? At least XP has MS updates compared to Win2k.
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ALRIGHT DUDES !!!!!!!
i just updated my avast the manual way on my admin account and restarted my PC and am EXTREMELY happy to say avaST is up and running again :) :) :) :) :) :)
thanks to the guys who fixed it ;D ;D ;D ;D ;D
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i just updated my avast the manual way on my admin account and restarted my PC and am EXTREMELY happy to say avaST is up and running again :) :) :) :) :) :)
Glad to hear that.
And please, next time don't swear that much. ;)
Thanks..!
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I have to say, i'm impressed how avast-team reacted this issue. Great job and keep up to good work! :)
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... i'm impressed how avast-team reacted this issue.
That's the difference to the "Umbrella-Guys"! ;D
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Thanks Moriarty!
Downloading update manually for w2k did the trick for me ,Thanks mate!!!
Saved a sh#tload of time & anxiety. (I did uninstall and download latest
version avast main program, b4 doing the manual update.)
Thought it was my system cos I haven't done fresh install of W2k for 3yrs
which is usually too long.
Bravo for whoever discovered the fix.
BTW, how do you disable auto update?
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Downloaded the latest file from the download link in this thread, run the file vpsupd.exe and get an error message,
setup.ovr - Application error
The exception unknown software exception (0xc06d007e) occurred in the application at location 0x7c59bcb1.
clicking OK or Cancel then gives the message 'VPS database is already up to date'
Done the usual reboot & same story next time round.
Update within the program fails 'Failed to update. The avast! service is not running'. Attempting to start the avast service in control panel gives an error too.
Worth doing a uninstall / install??
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Worth doing a uninstall / install??
Yeah, I'd say so, given it fixed others up who posted without a hitch.
You might try a repair first, though.
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Success! Done a full uninstall, reboot then install (repair option did not work). The program updated after the reboot automatically and all now looks well.
As asked previously, it would be good to know what length of time W2K will be supported for as my license runs out in November, no support - no renewal :(
Cheers! :)
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Downloaded the latest file from the download link in this thread, run the file vpsupd.exe and get an error message,
setup.ovr - Application error
The exception unknown software exception (0xc06d007e) occurred in the application at location 0x7c59bcb1.
clicking OK or Cancel then gives the message 'VPS database is already up to date'
Done the usual reboot & same story next time round.
Update within the program fails 'Failed to update. The avast! service is not running'. Attempting to start the avast service in control panel gives an error too.
Worth doing a uninstall / install??
Well the offset "0x7c59bcb1" goes within the range of Kernel32 and SMSS.exe, it looks like a something maybe mismatched with the latest VPS update that opens an exploit in both files, and because the offset on my system for Kernel32 is from 7c570000 to 7c624000 which is the offset range, and from this offset it is up on the early part of the file which usually contact files related to the Security exes that would permit Avast to load the updaters and some scanners, sorry if this seems a bit confusing, but WinDBG is your best friend to ordeal these kind of service issues, but it seems Kernel32 does not like this latest update to the AvastSvc Service file, nor does some of the security service loaders.
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I'm a llama.????
Well, guess that does not make me one of the 6 giga humans oxygen thieves that use more than their share of the planets resources.
Sadly, not true.
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As users, we bitch a lot on forums (no? just me?) but thanks to Ivor for:
1) communicating with us
2) letting is know we weren't going mad and
3) being part of the solution and fixing the problem
For those of you coming to this thread for the first time, if you are using Win 2000 SP 4 download and install the manual update, run it, go into Avast controls to start the program and run Fix - all will be good.
http://www.avast.com/download-update
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I have just wiped the semi-working installation of 6.0.1203 I did yesterday then rebooted and installed 5.1.889 again including setting to update the definitions automatically but never to update the program.
The definitions updated to version 110807-0 automatically without problems.
Just to be sure I rebooted to check all shields were still working.
Thank you to the Avast team for resolving the issue and please keep supporting Windows 2000.
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WARNING: I also had the win pro 2K/SP4 crash problem. Like a fool I called for technical support at 877-877-9362 (India). I was told the problem was in my computer and after a remote scan was offered a fix for $149. I declined and was told my computer was unstable and I was at risk of irreversible failure. After reading the forum I updated as suggested and did a full scan. Everything is fine again. Beware of the technical support offered at 877-877-9362. Its a scam PS...please keep supporting Win 2K Pro/Sp4,
thanks.
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Hello,
regardless of the pro and cons of the tech support hotline: Why should avast! support Windows 2000 any longer? In my personal opinion the support should have dropped with Microsoft dropping the support on it. It is a fact that it is an out-of-date operating system and that Windows XP is available on the market for roundabout 20-25 EUR (at least in Europe at Amazon). Nobody can really bring up an argument which can really support Win2K operating systems, not even system drivers. The successor is based on almost the same driver model and should support even more old hardware.
Furthermore...what is the point of running a security application on an unsecure basement?
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Hello,
regardless of the pro and cons of the tech support hotline: Why should avast! support Windows 2000 any longer? In my personal opinion the support should have dropped with Microsoft dropping the support on it. It is a fact that it is an out-of-date operating system and that Windows XP is available on the market for roundabout 20-25 EUR (at least in Europe at Amazon). Nobody can really bring up an argument which can really support Win2K operating systems, not even system drivers. The successor is based on almost the same driver model and should support even more old hardware.
Furthermore...what is the point of running a security application on an unsecure basement?
Not everybody has the means to upgrade their current computer system or simply does not need to.
This laptop is a Pentium 3 1GHz and the maximum memory that can be installed is 512MB.
However apart from struggling with some video files it runs just as fast as some newer systems with XP never mind Vista. Also it is very stable.
Should it fail I have another identical one that cost £25, all I have to do is move over the hard disk ( a 3 year old drive not a 10 years old one ) and memory to be back up and running.
Running Windows 2000 with Avast antivirus, Comodo Firewall and Spyware Terminator and using Firefox as my browser I have not picked up any gremlins while friends with XP have. Also I don't get bugged by the continual XP updates which gradually seem to slow the system down and use more memory.
For my needs I would gain nothing from paying out £££ for a newer system just so I could run XP or Vista.
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Earlier I told my friend all was resolved and he should have no problems.
However he just phoned to say Avast had locked out all shields.
I talked him through downloading the full definition file and installing it.
When he rebooted all Avast shields were running again so I too can confirm this repair method works.
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Hello,
For my needs I would gain nothing from paying out £££ for a newer system just so I could run XP or Vista.
you would gain security.
EDIT:
I want to take back my former statement, that it makes no sense to run a virus scanner or other security application on an outdated system like Windows 2000. This statement was touched by a little bit of sarcasm and I'd like to hereby clarify it: Of course it is recommended to install a virus scanner on those kind systems, however my general note about this is still valid and if you think about it there is also a little bit of truth in it. The operating system is outdated and doesn't receive any security patches anymore. Furthermore it is very common that a lot of third party companies drop support for older operating systems sooner or later.
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Basically you don't need to run a virus scanner on this system, it's insecure anyway ;)
Never heard such a m*ss! ::)
Guys, he (avast.de) isn't an official member of the avast-team!!!
He's just a reseller.
When we want have a good discussion about the support of W2k, imho we should do that with the avast-team.
For example, we could open a thread in the off-topic-forum or somewhere else here.
I use W2000 Pro since over 10 years. Never had a virus.
That's a bad fact for a reseller.
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Basically you don't need to run a virus scanner on this system, it's insecure anyway ;)
Misinformation. False.
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@~SKY~:
The statement of avast.de in relation to the OS "Windows 2000" is an old story.
If you take a look to their forum (http://forum.avadas.de/), then you will find requests from "W2k"-users and the most common answer is: "go to XP!"... :(
Now my opinion:
Thank you to the avast!-team for resolving the issue and please keep supporting Windows 2000.
Regards from Austria!
INGBEAN
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SKY,
if you have no good technical arguments, but only "he is just a reseller" (wondering what that fact has to do with my sentence anyway), maybe you should not take part on this discussion. It is a fact that Windows 2000 is not officially supported by Microsoft since many years and that it doesn't receive any security updates anymore. Of course you can try to cover that with some security application and maybe you are lucky with that. The system is and will stay insecure.
Please come up with good arguments on that rather than discussing if only officially avast! team members can come up with real facts. I am just wondering how someone can expect from third party software developers to still provide support for that outdated operating system, when even the official vendor doesn't do it. You might have noticed that more and more companies dropping support on Windows 2000 in the meanwhile, even avast! with the Internet Security suite.
By the way...this is my private opinion, not the one of AVAST Software or my employer (tough I have the strange feeling, that they might share it...but that's just guessing), therefore please read exactly what I write rather than just reacting angry because I might have hit a true point...I think that is really "bad" here. See my above corrected statement, since the former one was touched by a little bit of sarcasm and may be misunderstood.
If you take a look to their forum (http://forum.avadas.de/), then you will find requests from "W2k"-users and the most common answer is: "go to XP!"...
Maybe you should take a closer look...just like here we are only reminding users, that they running an operating system without any support and that in the meanwhile the price for XP is so cheap, that they might consider an upgrade. We try to solve their problems anyway. I can understand that some people will see it as us trying to make money or even try to solve problems by going the easy road, but that is not our intention. Those people will also receive our help with their problems with avast! and Windows 2000, but since a lot of users are unaware of the fact, that Windows 2000 is no longer supported by Microsoft, we put an additional reminder to them.
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Basically you don't need to run a virus scanner on this system, it's insecure anyway ;)
Misinformation. False.
Thank you, Tech! ;)
Now my opinion:
Thank you to the avast!-team for resolving the issue and please keep supporting Windows 2000.
Regards from Austria!
INGBEAN
+1 :-*
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you would gain security. Basically you don't need to run a virus scanner on this system, it's insecure anyway ;)
No OS is secure, but W2K is at least stable, clean UI, and light on resources compared to XP/Vista/W7 Moreover, it's small market share makes it less of a target (like the argument for Mac and Linux)
On the other hand, I bet Avast! has the lion's share of the W2K user base, just because so many other anti-malware companies have already dropped support for W2K. I hope Avast is the last company to drop W2K. Considering the similarity of W2K to XP under-the-hood, it's not a great burden to support both (MS dropping W2K updates is a marketing choice)
W2K ain't broke
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It's small market share makes it less of a target (like the argument for Mac and Linux)
Not really. It's Windows anyway. A lot of malware are not designed for a particular version of Windows.
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Hello,
It's small market share makes it less of a target (like the argument for Mac and Linux)
Not really. It's Windows anyway. A lot of malware are not designed for a particular version of Windows.
exactly. Some of the technologies are still the same than in todays Windows versions, therefore same vulnerabilities are often fixed for multiple OS versions. The difference is: Microsoft don't provide the fix through Windows Update to Windows 2000 anymore (http://en.wikipedia.org/wiki/Windows_2000#Support_lifecycle). That is why I and also specialists from this are consider Windows 2000 not secure. I don't think that XP, Vista or 7 are necessarily secure, but at least they receive patches.
By the way...since one of my statements above was touched by a little bit of sarcasm, it might have been misunderstood. Therefore I edited it an put it more clearly. I am apolpgizing for the original one, it was not meant like that.
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...this is my private opinion, not the one of AVAST Software or my employer...
In this case you shouldn't write here as a "reseller". ::)
Take you a private account.
For me: here is the end of discussion (with you), because I can't see a real basic to go on.
Bye... 8)
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Take you a private account.
Why? Does it make things more or less true then? Or do you feel better if you hear that opinion from anyone else?
For me: here is the end of discussion (with you), because I can't see a real basic to go on.
Me neither, because you still didn't came up with any technical argument.
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Bye... 8)
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If you take a look to their forum (http://forum.avadas.de/), then you will find requests from "W2k"-users and the most common answer is: "go to XP!"...
Maybe you should take a closer look...just like here we are just reminding users, that they running an operating system without any support and that in the meanwhile the price for XP is so cheap, that they might consider an upgrade. We try to solve their problems anyway. But I guess thats just another user being "unhappy" with my opinion and the little piece which might be true about it.
@avast.de:
As you already write: "you guess".
My opinion is that every user has it's own responsibility with the using of his PC. And Microsofts Support for Windows 2000 ended on 13.07.2010 (not since many years).
INGBEAN
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Bye... 8)
Expected something like that... Anyway...have a nice evening.
By the way...if I read statements of yours like here (http://forum.avast.com/index.php?topic=82705.msg675808#msg675808), I am not wondering anymore.
For everyone none-aware of German...bottom line of his statement was: "Win2k is an 'assumption' (I guess he meant some kind of 'lifestyle'). It is very stable and not overcolored, childish like WinXP. May it be supported forever."
You are right...Windows 2000 was a stable OS, in some points better than it's successor WinXP. I am sharing that opinion, but that doesn't change the fact, that it is not supported and less secure than supported ones.
My opinion is that every user has it's own responsibility with the using of his PC. And Microsofts Support for Windows 2000 ended on 13.07.2010 (not since many years)
Well its a full year now. Count the monthly patches by Microsoft affecting XP, compare it to modules which are also included in Windows 2000 and you get a good picture of what I mentioned earlier.
You are right...every user has it's own responsibility, but I think it doesn't hurt to mention to someone that his operating system is outdated and not supported anymore. I just tried to create some awareness for that. That's all. I don't say that it was bad from AVAST to fix the problem, which appeared a few days ago, but only that you can't expect it. AVAST might have supported Windows 2000 another time here, but believe me...sooner or later every company has to drop support for older technologies...that is nothing unusual. Let's go a little bit...when avast! 5 was released, AVAST dropped the support for Win9x for technical reasons. I remember that everyone who was complaining about it here, received the answer from the supporters around here, that their recommendation is to upgrade to Windows XP. That recommendation even came from some Windows 2000 users at that time and nobody argued with that, except those who were still using Win9x. The difference here is that I just mention it a little bit earlier. Maybe avast! 7 will still support Windows 2000, but maybe not. But that is not the most important thing about it...most important is the unsupported and insecure status of Windows 2000.
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I had just installed Avast on Ubuntu Linux and it died when I tried updating. (And I have un- and re-installed it). I am get the error message "An error has occurred in avast! engine: invalid argument." Any tech out there can help?
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Hi Lee,
I had just installed Avast on Ubuntu Linux and it died when I tried updating. (And I have un- and re-installed it). I am get the error message "An error has occurred in avast! engine: invalid argument." Any tech out there can help?
thats an issue not related to this problem, check here: http://forum.avast.com/index.php?topic=57775.0
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Thanks, I'll check it out, although it would seem like I wouldn't have to make changes to my machine, but that the software would find a way to work around it.
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Hi LeeU,
Thanks, I'll check it out, although it would seem like I wouldn't have to make changes to my machine, but that the software would find a way to work around it.
it is a little bit more complicated than that. It is not like a bug, which could be fixed by releasing a patch. See Zilog's explanation on that: http://forum.avast.com/index.php?topic=57775.msg560976#msg560976
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Even though the cost of a newer system is generally less expensive today, some people may not find it cost effective to purchase something newer or may not have money to invest in a new system. There are people who only need to perform very basic tasks on the computer and running a older system with an older operating system may work for them. With older systems, it may be better to stay with the original operating system, than to install a newer OS that may be more resource intensive.
As for viruses on older insecure OS, the user will have to be a bit more diligent on what they do on the system. In general, anti-virus programs are not perfect, it really doesn't matter what OS is used, the end user still has to be careful of what they do on the system (internet, copy files, etc..)
This thread is starting to go off topic. I am also going off topic with my statements, so I will stop here.
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@avast.de
Please be careful!
If you edit #113 much more, you won't sleep this night! :'(
Funny! ;D
Hey man, be cool - this is just a forum, not an university... 8)
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Perfect Avast update in my PC! Thank you Avast Team! :D
Win2k 4ever! ;)
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Hi SKY,
Please be careful!
interesting how much your posts (I am not saying general, but at least for this topic) deal with what I said :) Is it that kind or argumentation you pull in, when you don't know what to post either (or let's call it running out of arguments)? I thought you said "Bye" the post before? ;)
Coming back to the topic...
Even though the cost of a newer system is generally less expensive today, some people may not find it cost effective to purchase something newer or may not have money to invest in a new system. There are people who only need to perform very basic tasks on the computer and running a older system with an older operating system may work for them. With older systems, it may be better to stay with the original operating system, than to install a newer OS that may be more resource intensive.
As for viruses on older insecure OS, the user will have to be a bit more diligent on what they do on the system. In general, anti-virus programs are not perfect, it really doesn't matter what OS is used, the end user still has to be careful of what they do on the system (internet, copy files, etc..)
Generally I agree with you. You may not see it as a requirement to upgrade to a newer system, when everything seems perfect and you get along quite good with your system. I also very much agree with you when it comes to the point that anti-virus products are not perfect and the user should be careful in his actions. However that applies for every operating system, regardless of the support status. If you compare Win2000 to WinXP there was almost no real difference in the consumption of hardware resources. Some even might say that with WinXP they "felt" a lot faster (but I have to admint that this may be just a feeling). However the real point is the support. A lot of people insist on others seeking support here to install the latest Service Pack and patches for there OS, if they didn't do already. If the support seeking people disagree on that, it often ends up in a discussion and a strong disagreement from the helpers side. With Win2K it is no different. It is like you avoid installing the latest service pack for your system...you have to be aware that the chance being hit by an infection is much higher than with a patched system. I agree that you would have to pay a small fee for this major "upgrade", but this is really small compared to some other stuff which people put money in and it is very unlikely that a) WinXP won't install due to not supported hardware and b) it would perform less good, at least from what I experienced years ago on many other computers. I don't want to talk people in on something, I just make a recommendation, maybe you can call it a "warning note". Nothing more, nothing less. What they do about it is up to them.
And I am also very grateful to AVAST team that they fix problems so fast, even the system is outdated.
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@avast.de
Sorry, but imho you haven't really arguments.
What you write is common gossip without an evidence of competence.
Do you really think, that anybody of the W2k-users is impressed of these phrases?
You're a reseller who wants to sale his goods. That's ok, but that's all!
Every support ends sometimes, for W7 too.
That's life, isn't it?
This is a forum where members of the avast!-team read and write, too.
So we can write down our wish, that the support of W2k goes on. We needn't ask you for that. Really!
And when we discuss this, we want to do that with official members of the avast!-team.
You really have a nice avatar, but sorry, in fact you're NOT one of these guys from the team.
And because of that, I don't want to discuss with you further here. OK?!
PS:
You edit your post #113 more than once, but you don't mark this (for example: "Edit").
I think, every member of this community has the right to see, what changes you made.
That's a form of courtesy!
Try it-it's not so difficult!
Wish you a nice day.
For me the discussion WITH YOU finally ends at this point... :-X
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Hello,
What you write is common gossip without an evidence of competence.
Proof me wrong instead of just yelling "it is common gossip". Even if it would be "common gossip", sometimes even "gossip" has truth in it.
Fact 1: Just compare vulnerabilities detected in Windows XP, which also affect Windows 2000, since Microsoft dropped support on Windows 2000 last year. You will find that patches were released for Windows XP, but not for Windows 2000, to fix them. If you call that "common gossip" then it may be OK for you, but maybe not for others.
Fact 2: Furthermore I gave the argument that also third party vendors drop support sooner or later. Best example (to stay on topic) is AVAST itself with avast! Internet Security.
Do you really think, that anybody of the W2k-users is impressed of these phrases?
I don't see the sense of a forum of impressing anyone (but maybe you have a different understanding). Furthermore there is nothing new in my statements anyway, you can read up this information on a thousand places all over the net.
You're a reseller who wants to sale his goods. That's ok, but that's all!
Maybe you should take a look in our shop...do you find that we are selling XP licenses there? If you are searching for arguments so desperately you should take more time, to do some research in the first place.
We needn't ask you for that. Really!
Correct, that means on the other hand I don't need your permission write anything here either.
You really have a nice avatar, but sorry, in fact you're NOT one of these guys from the team.
What has my avatar to do with that. The avatar itself states that we sold the most copies of AVAST products within the last year, nothing more. I am wondering where you see the relation to the team of the vendor itself, the avatar explicitly contains the word "reseller"?
EDIT: I just read your speech (http://forum.avast.com/index.php?topic=82705.msg676108#msg676108) you made two days ago in the German part of this forum, where you thank your invisible audience for supporting you by private messages in regards of the discussion with me. You imply that I want to be "a big shot", that I would be shortly before a heart attack, you call this big cinema and that you laughed deliciously about this.
I can assure you that even if I reply to you in a detailed fashion and take my time to answer, it doesn't create any more agitation on my side than cleaning the dishes would do. I think your above implications show that instead of delivering good arguments, you do what most people do, when they are running out of good ones: They get down to a personal base and try everything to embarrass the others with that. I feel sorry for you that you need to lower down the discussion to that kind of level and I am also asking myself, if you really think that this is convince people, that I am a bad guy? In the end we are all one avast! family, try to support the product and make recommendations to people, to secure their systems. You should take a short minute to think about that.
And because of that, I don't want to discuss with you further here. OK?!
That's perfectly OK with me, it doesn't make sense if one side doesn't reply on arguments made before anyway. But you mentioned that earlier as well, I would prefer if you would stay with your decision rather than coming back again and again...with no arguments.
I think, every member of this community has the right to see, what changes you made.
Sorry, maybe we find someone who can make a Groklaw-kind-of documentation for you, if you are so offended by this. But anyway...it is nice to see that you spend some time to analyze my posts so deeply, at least I can assured of your full attention ;)
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Please stop the OT discussion now...!!
Thanks,
asyn
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Thank you, Asyn!
Bye, bye!
~SKY~
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Hallo,
Please stop the OT discussion now...!!
you're absolutely right. Thanks
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So anyone have any idea when this serious issue will be fixed? I've used Avast for years and I'm about to jump ship to another program because this is still a huge issue. The conflicts this is causing on my PC (XP SP2) makes it practically unusable at this point.
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So anyone have any idea when this serious issue will be fixed? I've used Avast for years and I'm about to jump ship to another program because this is still a huge issue. The conflicts this is causing on my PC (XP SP2) makes it practically unusable at this point.
This thread was about an update problem that affected strictly Win 2K users. So whatever problem you are having, this one is in no way related. Please start your own topic in the Free/Pro/Suite section if you need assistance.
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This happened to me just today, I tried shutting down and rebooting to no avail. I tried repairing it from the control panal and no help there. I then went back to control panel and clicked on change/remove, I then clicked on 'change' and it automatically updated my VPS files, that sorted it. I'm doing a system check and all seems well so far. Hopefully it wont happen on further updates. Hope this might help some.
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This happened to me just today, I tried shutting down and rebooting to no avail. I tried repairing it from the control panal and no help there. I then went back to control panel and clicked on change/remove, I then clicked on 'change' and it automatically updated my VPS files, that sorted it. I'm doing a system check and all seems well so far. Hopefully it wont happen on further updates. Hope this might help some.
Download the full virus definitions update and apply it seems to correct this.
http://www.avast.com/download-update
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Thanks a lot Tech, will do x
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I am using Avast with Windows XP SP2 and there are no problems
with it.
Avast has worked well for me.
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...with Windows XP SP2...
You should update to SP3. Really! ;)
PS: Welcome to the forum! :)