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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: kleanchap on August 23, 2011, 11:52:01 AM

Title: Windows 7 - avast! Internet Security not working
Post by: kleanchap on August 23, 2011, 11:52:01 AM

Hi,

I have purchased avast! Internet Security 5.0 in July of 2010.  I did a system restore from a recent backup and now the Avast icon the system tray is disabled.  When I tried to enable it by clicking the "Fix it" button, nothing is happening.  In the "Services" I tried to restart and that is not helping either.

Is anyone else experiencing this problem? Any help appreciated.

Thank you.

K

Title: Re: Windows 7 - avast! Internet Security not working
Post by: Pondus on August 23, 2011, 11:54:49 AM

try avast repair

For a repair of avast. Windows, Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.

OBS: and i would update to latest program version....that is free

Title: Re: Windows 7 - avast! Internet Security not working
Post by: Asyn on August 23, 2011, 12:02:04 PM

Quote from: Pondus on August 23, 2011, 11:54:49 AM

OBS: and i would update to latest program version....that is free

Here's the link: http://files.avast.com/iavs5x/setup_ais.exe

Title: Re: Windows 7 - avast! Internet Security not working
Post by: m1mi.dan0s on November 02, 2012, 07:26:07 AM

I had the same problem and tried the repair. After which it has only been partially restored.

The repair function was finished really quick. And after a restart, I get the yellow warning sign, instead of the red one. So it's progress.

Still, not everything is fixed and clicking the restore now button still doesn't do anything. I tried ending all instances of Avast thru task manager but then I get "access denied". The only shield not functioning is the "Web Shield".

How can I fix this?

Title: Re: Windows 7 - avast! Internet Security not working
Post by: Asyn on November 02, 2012, 07:32:23 AM

- Which avast!..?? (Free/Pro/IS)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??