Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: motoko on August 26, 2011, 08:12:16 PM

Title: Grayed out options ?
Post by: motoko on August 26, 2011, 08:12:16 PM

Hello, I have recently started using avast and have a question about the sandbox;

Every time my screen-saver tries to launch I get a message from avast saying it may be unsafe, as I know it is legit I would like avast to stop giving me a warning every time.

My problem is the option to tell avast to remember my answer is grayed out.

(http://img708.imageshack.us/img708/2469/unled1qp.jpg)

Perhaps there is some simple answer which I have missed, but it is starting to bug me now so any help would be much appreciated.

Thanks in advance to anyone willing to help.

Title: Re: Grayed out options ?
Post by: igor on August 26, 2011, 08:20:47 PM

If you know it's safe, you shouldn't select "Open in sandbox", but rather "Open normally".

Title: Re: Grayed out options ?
Post by: DavidR on August 26, 2011, 08:22:26 PM

Its greyed out as you first have to select an option from the drop down list (Open normally), see image example.