Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: kls490 on August 30, 2011, 06:44:11 AM

Title: BSOD has occurred TWICE in 14 days; BSOD scan indicates Avast! is the cause???
Post by: kls490 on August 30, 2011, 06:44:11 AM

Good morning everyone!

      In the past 14 days, there have been two occasions when for no apparent reason, my computer suddenly displayed the BSOD.  On both occasions, I was offline, at the Desktop screen, and doing absolutely nothing.

I have pasted below the BSOD scan I ran just a short time ago which appears to indicate Avast! is causing the issue.  I would appreciate it if someone could take a look at the scan and advise how to remedy this BSOD from occurring again.
(Granted...twice in two weeks is not a lot...but is a cause for concern to me)

==================================================
Dump File : Mini082911-01.dmp
Crash Time : 8/29/2011 3:56:27 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805062d0
Parameter 3 : 0xee503a38
Parameter 4 : 0x00000000
Caused By Driver : aswSP.SYS
Caused By Address : aswSP.SYS+1e27c
File Description : avast! self protection module
Product Name : avast! Antivirus System
Company : AVAST Software
File Version : 6.0.1203.0
Processor : 32-bit
Crash Address : ntoskrnl.exe+2f2d0
Stack Address 1 : aswSP.SYS+1e27c
Stack Address 2 : aswSP.SYS+1e9a3
Stack Address 3 : aswSP.SYS+1ee7f
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082911-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

Thanks very much for your time and any help!

Title: Re: BSOD has occurred TWICE in 14 days; BSOD scan indicates Avast! is the cause???
Post by: pk on August 30, 2011, 09:48:51 AM

please update to beta 1273 (http://forum.avast.com/index.php?topic=83583.0), this bug is already fixed there.

thanks

Title: Re: BSOD has occurred TWICE in 14 days; BSOD scan indicates Avast! is the cause???
Post by: kls490 on August 30, 2011, 03:14:11 PM

Thanks very much for the update info PK!  The problem seems to have been resolved.