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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: [HUN]kranazoli on September 06, 2011, 09:15:45 PM

Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: [HUN]kranazoli on September 06, 2011, 09:15:45 PM
Updated from latest Beta version, but Script Shield doesn't work at all.
IE9; Firefox 6.0.2

I can't see any activity.  ???
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: DavidR on September 06, 2011, 09:16:25 PM
Problem, see http://forum.avast.com/index.php?topic=84300.0 (http://forum.avast.com/index.php?topic=84300.0). Edit: update from 6.0.1279 UI.
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: DavidR on September 06, 2011, 09:17:36 PM
Updated from latest Beta version, but Script Shield doesn't work at all.
IE9; Firefox 6.0.2

I can't see any activity.  ???

Check out my link above your post as that is for all shields.
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: [HUN]kranazoli on September 06, 2011, 09:30:36 PM
After making a clean install, nothing affect. Shields just do not show any activity at all.
Please fix it!
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: giogio on September 06, 2011, 09:31:17 PM
i confirm that the problem is still after an clean installation and that systems are also afflicted Win 7 32bit
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: mikaelrask on September 06, 2011, 09:32:45 PM
update went fine through the program.
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: Asyn on September 06, 2011, 09:42:49 PM
Problem, see http://forum.avast.com/index.php?topic=84300.0 (http://forum.avast.com/index.php?topic=84300.0). Edit: update from 6.0.1279 UI.

Same here.
Stats are working though.
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: mattburles on September 06, 2011, 09:43:23 PM
installation and update went fine accept for the shields are not working and this is known problem. hope its fixed asap.
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: cadremis on September 06, 2011, 09:43:34 PM
I just updated via GUI and there's no activity in all Shields (no graphics at all!)

Windows 7 PC 32 bits.

It thought it would be fixed re-starting twice but the problem still there..rm
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: Vlk on September 06, 2011, 09:46:51 PM
Yes it's a problem (affecting only the Free AV).
There will be another update tonight.

Sorry for the trouble.
Vlk
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: RejZoR on September 06, 2011, 09:55:26 PM
I'm using AIS and i don't see any shield activity at all. No graph and no last file scanned. Nothing. Statistics on SUmmary page do work though...
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: catinahat on September 06, 2011, 09:58:14 PM
Same or similar issue here. Updated the programme this morning and rebooted as requested, and now when I go into the "Realtime Shield" window of the GUI there is no display of the graph thing in any of the shields at all, though they all say they are "running". When I open a page on firefox the avast ball turns in the tray icon, but the displays on all the realtime shields are all totally empty for files scanned/infected and last file scanned etc. If I click on show traffic history though it takes me to the statistics windows, and those graphs are all displayed OK. If I click on "today" it does show activity on all the graphs for the last 5mins - just not in the realtime shields window.

I'm using windows vista home premium 32bit, with windows defender in realtime, and on demand MBAM. vista firewall (which does not have any avast processes ticked, but it never has and I've never had an issue before). Using free avast.

EDIT - whoops - have just seen your post VLK. Excellent thanks. :)

VLK - sorry, one more thing - even though those fields are blank, can you confirm that avast! is still scanning and protecting in realtime? Thanks.
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: Asyn on September 06, 2011, 10:01:49 PM
1. There will be another update tonight.
2. Sorry for the trouble.

1. Awaiting the update..!!!
2. NP Ondrej, just wonder why we are Beta-Testing, as these versions were ok...?? :-\
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: DavidR on September 06, 2011, 10:11:29 PM
<snip>
VLK - sorry, one more thing - even though those fields are blank, can you confirm that avast! is still scanning and protecting in realtime? Thanks.

Yes it appears that you are fully protected, check out my topic here, http://forum.avast.com/index.php?topic=84300.0 (http://forum.avast.com/index.php?topic=84300.0)
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: Vlk on September 06, 2011, 10:14:30 PM
I'm using AIS and i don't see any shield activity at all. No graph and no last file scanned. Nothing. Statistics on SUmmary page do work though...

Do you have the firewall installed?
It happens namely if and only if the avast firewall is not installed.



VLK - sorry, one more thing - even though those fields are blank, can you confirm that avast! is still scanning and protecting in realtime? Thanks.

Yes, it's purely a UI refresh issue.
Doesn't compromise the scanning abilities in any way.

Thanks
Vlk
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: Antarctica on September 06, 2011, 10:15:42 PM
I'm using AIS and i don't see any shield activity at all. No graph and no last file scanned. Nothing. Statistics on SUmmary page do work though...

Same problem here, Win 7 64 bits.
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: RejZoR on September 06, 2011, 10:16:46 PM
Nope, i'm not using firewall component because it makes my netbook stutter badly when using uTorrent (even without P2P Shield).
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: catinahat on September 06, 2011, 10:19:10 PM
DavidR - Thanks for the reply and the link. I figured that would be the case; I just wanted to be sure. :)
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: GTX66 on September 06, 2011, 10:33:30 PM
I am using AIS as well and the shield are not working.
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: GTX66 on September 06, 2011, 10:35:42 PM
1. There will be another update tonight.
2. Sorry for the trouble.

1. Awaiting the update..!!!
2. NP Ondrej, just wonder why we are Beta-Testing, as these versions were ok...?? :-\

As I understand it, this is supposed to be the final release and not another Beta.
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: Asyn on September 06, 2011, 10:37:17 PM
I am using AIS as well and the shield are not working.

Are you using the firewall..??
If not, see above..! (Reply #16)
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: Coolmario88 on September 06, 2011, 10:48:55 PM
So wait will the bug with the UI refresh issue be fixed soon?
Edit: I just read the posts and that answered my question. its good to hear avast got the script shield working for Internet Explorer 9 :P
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: Asyn on September 06, 2011, 10:59:02 PM
NP Ondrej, just wonder why we are Beta-Testing, as these versions were ok...?? :-\

As I understand it, this is supposed to be the final release and not another Beta.

Well... ;D
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: YoKenny on September 06, 2011, 11:08:33 PM
So wait will the bug with the UI refresh issue be fixed soon?
Edit: I just read the posts and that answered my question. its good to hear avast got the script shield working for Internet Explorer 9 :P
Works well for me! ;D
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: DavidR on September 06, 2011, 11:16:27 PM
Read the topic, it already states the stats work but not the activity fields in the shields UI. Reply #8
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: GTX66 on September 06, 2011, 11:18:07 PM
I am using AIS as well and the shield are not working.

Are you using the firewall..??
If not, see above..! (Reply #16)

Yes I am using it. It is far better than anything M$ puts out.
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: Asyn on September 06, 2011, 11:22:58 PM
I am using AIS as well and the shield are not working.

Are you using the firewall..??
If not, see above..! (Reply #16)

Yes I am using it. It is far better than anything M$ puts out.

Well, then Vlk has to answer this.
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: Hermite15 on September 06, 2011, 11:26:22 PM
hmm... I'm using 6.0.1287 now and all is working perfectly, firewall is on and all shields activity shows as expected, including the script shield's with Firefox ??? ;D
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: Asyn on September 06, 2011, 11:32:35 PM
hmm... I'm using 6.0.1287 now and all is working perfectly, firewall is on and all shields activity shows as expected, including the script shield's with Firefox ??? ;D

As you're using AIS with the firewall...
See Reply #16. ;)
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: ricksterto on September 06, 2011, 11:39:39 PM
Well my shields are working but the firewall is not - everything has full access to the net regardless of changing the default action to "ask", setting up a custom rule (ignored), and no rules are being created other than those related to the apps running at the time of the install (so avast has rules, microsoft system etc., but nothing else.

YIKES

Avast has been less that stellar with updates, but this one is completely screwed.

Yes, I have tried just the update, and then a full reinstall, and also a installation on a new machine - win 7 x64 ultimate.

Paid AIS btw.
Title: 6.0.1287 Problem with realtime shields traffic chart
Post by: hayc59 on September 06, 2011, 11:53:27 PM
vlk..thanks for pulling the update
when it did not work correctly!!
appreciate you professionalism!
I would imagine the version number will change?
Title: Re: 6.0.1287 Problem with realtime shields traffic chart
Post by: Vlk on September 06, 2011, 11:58:08 PM
Now solved with version 6.0.1289.

Thanks your feedback.
Vlk
Title: Re: 6.0.1287 Problem with realtime shields traffic chart
Post by: Hermite15 on September 06, 2011, 11:59:57 PM
hmm... I'm using 6.0.1287 now and all is working perfectly, firewall is on and all shields activity shows as expected, including the script shield's with Firefox ??? ;D

As you're using AIS with the firewall...
See Reply #16. ;)

... yeah okay I misread vlk's last post actually ;)
Title: Re: 6.0.1287 Problem with realtime shields traffic chart
Post by: Asyn on September 07, 2011, 12:39:43 AM
... yeah okay I misread vlk's last post actually ;)

NP logos, it's solved anyway meanwhile. :)
Title: Re: 6.0.1287 Problem with realtime shields traffic chart
Post by: GreggH on September 07, 2011, 04:36:24 AM
Now solved with version 6.0.1289.

Thanks your feedback.
Vlk
Ondrej... sorry, but not fixed entirely, at least with W7 64 bit and IE9 (both 32 bit and 64 bit). Unlike in betas, Script Shield shows no scripts scanned, and nothing on the graph. This worked fine in 1279 and prior, but...

Gregg
Title: Re: 6.0.1287 Problem with realtime shields traffic chart
Post by: YoKenny on September 07, 2011, 02:43:11 PM
Now solved with version 6.0.1289.

Thanks your feedback.
Vlk
Ondrej... sorry, but not fixed entirely, at least with W7 64 bit and IE9 (both 32 bit and 64 bit). Unlike in betas, Script Shield shows no scripts scanned, and nothing on the graph. This worked fine in 1279 and prior, but...

Gregg
Working fine on W7 with avast! v6.0.1289 for me.
Title: Re: 6.0.1287 Problem with realtime shields traffic chart
Post by: Tetsuo on September 07, 2011, 03:41:55 PM
sorry, but not fixed entirely

Quote
Script Shield shows no scripts scanned, and nothing on the graph. This worked fine in 1279 and prior, but...

Hello,

Similar problem here, but with XP Pro SP3 and Firefox 6.0.2

For details: http://forum.avast.com/index.php?topic=84334.0

Kind regards,
T.