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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: serhito on November 07, 2004, 04:40:11 PM

Title: xp 2 profiles does not scan emails
Post by: serhito on November 07, 2004, 04:40:11 PM

Hi,

Avast Home Version 4.5 Beta.
I am running xp with 2 different users. Both are using Outlook 2003.
The first user everything works fine. Emails are scanned.
For some reason the other user is not protected. The a ball at the bottom is there, email protection is enabled, but the emails are not scanned.

Any idea on how to fix this ?

Title: Re:xp 2 profiles does not scan emails
Post by: whocares on November 07, 2004, 05:26:42 PM

Hi,

what USer-Rights do those users have each ?
under which user did you install ?

do they both use the same Mail accounts/mailservers ?
have you run the mail-protection wizard or changed the Server-Settings for each.. ?
(What are the settings in avast & in the Mailprogram ?)

Also please look in the User's FAQs:
http://forum.avast.com/index.php?board=9;action=display;threadid=4818

 ;)

Title: Re:xp 2 profiles does not scan emails
Post by: Eddy on November 07, 2004, 05:30:02 PM

Did you installed Avast when you where logged in as ADMINISTRATOR?

Title: Re:xp 2 profiles does not scan emails
Post by: Lisandro on November 07, 2004, 06:18:57 PM

The avast plugin is enabled into MS Outlook in both users? (see About dialog of MS Outlook to check)