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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Rescue Disc => Topic started by: mooreted on November 07, 2004, 09:08:50 PM

Title: Services and Drivers Applet Fail
Post by: mooreted on November 07, 2004, 09:08:50 PM
When running the Services & Drivers applet, an error is returned:

"Function call cannot be initialized" (or something similar)

How can I get the Services and Drivers applet to work?

System:
WinXP Pro SP2
AMD Athlon XP2600+
512 Meg Memory.

Title: Re:Services and Drivers Applet Fail
Post by: Jan Gahura on November 10, 2004, 01:40:27 PM
Could you provide more details, please? I still can't simulate this kind of malfunction. Does the application start normally and then it fails while running or it won't start at all?
Title: Re:Services and Drivers Applet Fail
Post by: mooreted on November 12, 2004, 03:16:53 AM
Description:

Windows XP SP2. AMD Athlon XP. 512 Meg mem.

Services and Drivers applet will not run. An error message is displayed.

Steps to Replicate:

1. Boot to the Bart bootdisk
2. Click "Services and Drivers"
3. Click "Run Now"
4. Click "Load Selected OS Registry


Expected Result:

The Services and Drivers applet loads. The user is able to edit services and view drivers.

Actual Result:

An error is displayed: "System Call Failed". The user cannot run the applet.
Title: Re:Services and Drivers Applet Fail
Post by: Jan Gahura on November 17, 2004, 04:37:07 PM
There's probably a problem with loading data from your registry. I'll need your SYSTEM registry hive (a file %SystemRoot%\System32\Cofing\system). The application should be also more precise when reporting an error (this will be corrected in the next version).
Title: Re:Services and Drivers Applet Fail
Post by: Vlk on November 17, 2004, 04:50:44 PM
The strange thing is that the Registry Editor works - or doesn't it, mooreted?
Title: Re:Services and Drivers Applet Fail
Post by: mooreted on November 17, 2004, 05:36:01 PM
Yeah, the registry editor works. I emailed my system hive, hopefully that will help.

The registry cleaner works but only on some keys. It cannot delete all invalid keys.

It seems like a permission problem.