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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: John.A on September 11, 2011, 01:34:25 PM

Title: very annoying popup ad in latest avast update!!!
Post by: John.A on September 11, 2011, 01:34:25 PM
 >:( >:( >:(
shortly after upgrading to avast 6.0.1289 i got a very annoying popup ad asking me to buy avast internet security, has anyone else got this? that was the main reason i switched from avira to avast to get rid of the annoying ads. Very disappointing avast did this!!!
 :( :( :(
Title: Re: very annoying popup ad in latest avast update!!!
Post by: CraigB on September 11, 2011, 01:37:57 PM
If your talking about the big add that pops up in the middle of the screen it's just a one off thing that comes up when you are in the middle of your license period, easy to exit the add and you shouldn't see it again.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: 12-es_csaj on September 11, 2011, 01:43:03 PM
Yes, I've got it, too.
I had to reinstall avast! because of it, because I tried IS, but I didn't like it, I switched back, and my browsers lost internet acces because of the Web Shield...  >:(
Title: Re: very annoying popup ad in latest avast update!!!
Post by: mican on September 11, 2011, 03:47:47 PM
Count me as annoyed and disappointed too.  It may be a one off thing, but that's still one time too many.

Title: Re: very annoying popup ad in latest avast update!!!
Post by: ady4um on September 11, 2011, 03:52:35 PM
I'm NOT against a "balanced" advertising. Avast is still a business I think that, in this case, Avast Software made a mistake.

When the user updates the program, several things could go wrong. The user either throws Avast out, or searches for help / solutions / workarounds.

When Avast Software decides to include, AT THE SAME TIME, some additional changes, it can only stress this "glitches" (or potential bugs) a little more.

The one-time advertising (screen notification) is not the only thing that was included at the same moment of the program update (to 6.0.1289). Avast Software decided to include the possibility to upgrade to AIS (15 days free trial), and to give also the possibility to go back to the usual Free edition. This, IMO, was NOT smart.

Updating the program is enough "stress" for the rare cases were something goes wrong. All the advertising and 15 day trial needs to be separated from the program update process. It "might" be less successful as an advertisement campaign (or not) if it is separated, but for the users, it is much more reliable, simple, and stable.

Under the current situation, users having problems "just after the program update", need to investigate "more than usual", to find out if the program update was the one generating the problem, or was the ad notification, or was the 15 days trial, or was the "going back to the Free edition".

All this "extra stress" was (and is) unnecessary, and avoidable by simply separating the campaign from the program update.

Once Avast's servers detect most (or all) users have updated the program, only *then* start the campaign. This gives time, for the users that indeed had problems updating the program itself, to solve any problems and to give enough feedback to Avast Team. Only *then* start the campaign, that might bring other users with other problems to resolve, but the trigger of the problem is much more narrow than under the current "program update + simultaneous ad + simultaneous 15 day trial + option to get back to Free edition".

This means an additional “program upgrade” (or edition upgrade, I should say), but IMO it is less problematic than the method used while updating to Avast 6.0.1289.

As I said, unnecessary stress.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: hayc59 on September 11, 2011, 04:07:39 PM
I got it twice yesterday..and mine
does not expire for several months
see screenie
Title: Re: very annoying popup ad in latest avast update!!!
Post by: igor on September 11, 2011, 04:39:29 PM
What do you mean - twice? On the same computer?
Title: Re: very annoying popup ad in latest avast update!!!
Post by: ady4um on September 11, 2011, 05:03:02 PM
@hayc59,

You are probably a little bit confused (no offense intended), as shown by your comment about "not expire for several months" while your own attached screenshot shows it is only a trial for 15 days.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Gargamel360 on September 11, 2011, 05:13:16 PM
@hayc59,
You are probably a little bit confused (no offense intended), as shown by your comment about "not expire for several months" while your own attached screenshot shows it is only a trial for 15 days.
Nope, you are the confused one  ;)

By "Not expire for several months", he refers to his current registration.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: hayc59 on September 11, 2011, 05:18:23 PM
@hayc59,
You are probably a little bit confused (no offense intended), as shown by your comment about "not expire for several months" while your own attached screenshot shows it is only a trial for 15 days.
Nope, you are the confused one  ;)

By "Not expire for several months", he refers to his current registration.
Thank you.
@ady4um..mine is April something expire date
pop-up is for the trial for 15 days
see another image
(http://i.imgur.com/UGOCM.jpg)
Title: Re: very annoying popup ad in latest avast update!!!
Post by: hayc59 on September 11, 2011, 05:19:33 PM
What do you mean - twice? On the same computer?
Yes
Title: Re: very annoying popup ad in latest avast update!!!
Post by: MrRAlan on September 11, 2011, 05:21:03 PM
I got it also.  VERY ANNOYING!  Third time in the past couple months I got a popup ad from avast!  This is not good.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: giogio on September 11, 2011, 05:26:57 PM
I got it also.  VERY ANNOYING!  Third time in the past couple months I got a popup ad from avast!  This is not good.

Three times in the past couple months.. For me is not invasive.. ;)
Title: Re: very annoying popup ad in latest avast update!!!
Post by: MrRAlan on September 11, 2011, 05:36:02 PM
I got it also.  VERY ANNOYING!  Third time in the past couple months I got a popup ad from avast!  This is not good.

Three times in the past couple months.. For me is not invasive.. ;)

That's you.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Tetsuo on September 11, 2011, 06:13:26 PM
For me is not invasive.. ;)

Yeah, that's you.

Very annoying. Last month we discussed about the small advertising pop-ups but things are getting worst now...
Title: Re: very annoying popup ad in latest avast update!!!
Post by: ady4um on September 11, 2011, 06:18:58 PM
Just to be clear, I think forum members in this specific topic are a little bit confused, or maybe I am.

The ad that we are talking about in this specific topic is not the same as other ads in the past.

Yes, all are ads, and I am sure you have seen ads from other security tools, non-security tools, other computer-related products, other products not related to computers, ads displayed in your computer screen, ads displayed in your TV screen, and other ads in other media.

Probably the difference is that Avast is not "nagging" the user "all the time", nor "every update" ("as seen on TV"). So, Avast is a business, and Avast Software makes decisions about advertisements and how to try to improve its income and gains.

If this topic is going to question "every" ad of "any" type Avast has "ever" shown, then what's the point? Yes, Avast is apparently showing more ads than in the past. Probably no user of the Free edition likes this. I don't like it. But please try to contribute with some idea, instead of simply complaining because, say, "3 ads in a month, and this was different in the past".

I don't like it either, and it seems like Avast Software is going to keep doing it more and more (and, still, lets hope not).

My first post in this topic was about separating the ads, offers, campaigns and alike, from the normal or usual program update process. That's a useful contribution (whether you agree or not). I have no control about it, and only and just complaining won't solve anything.

Of course, this is my opinion, and evidently anyone / evreyone is free to keep posting whatever opinions or comments, as long as it "plays nice" with rules of netiquette.

@hayc59,

I don't understand why you are mixing the validity of your specific license with the 15 day trial. If a user using the Free edition chooses to try it, after 15 days such user needs to either pay for it or go back to the Free edition. Other than that, I don't know of "months" of validity for the trial.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Shiw Liang on September 11, 2011, 06:21:40 PM
I think it is rather a good opportunity for people who haven't tried AIS, to use it and if they have any problem, they can just go back to the free version.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: giogio on September 11, 2011, 06:25:34 PM
Just to be clear, I think forum members in this specific topic are a little bit confused, or maybe I am.

The ad that we are talking about in this specific topic is not the same as other ads in the past.

Yes, all are ads, and I am sure you have seen ads from other security tools, non-security tools, other computer-related products, other products not related to computers, ads displayed in your computer screen, ads displayed in your TV screen, and other ads in other media.

Probably the difference is that Avast is not "nagging" the user "all the time", nor "every update" ("as seen on TV"). So, Avast is a business, and Avast Software makes decisions about advertisements and how to try to improve its income and gains.

If this topic is going to question "every" ad of "any" type Avast has "ever" shown, then what's the point? Yes, Avast is apparently showing more ads than in the past. Probably no user of the Free edition likes this. I don't like it. But please try to contribute with some idea, instead of simply complaining because, say, "3 ads in a month, and this was different in the past".

I don't like it either, and it seems like Avast Software is going to keep doing it more and more (and, still, lets hope not).

My first post in this topic was about separating the ads, offers, campaigns and alike, from the normal or usual program update process. That's a useful contribution (whether you agree or not). I have no control about it, and only and just complaining won't solve anything.

Of course, this is my opinion, and evidently anyone / evreyone is free to keep posting whatever opinions or comments, as long as it "plays nice" with rules of netiquette.

@hayc59,

I don't understand why you are mixing the validity of your specific license with the 15 day trial. If a user using the Free edition chooses to try it, after 15 days such user needs to either pay for it or go back to the Free edition. Other than that, I don't know of "months" of validity for the trial.

+1

IMHO i don't think it's invasive and

If your talking about the big add that pops up in the middle of the screen it's just a one off thing that comes up when you are in the middle of your license period, easy to exit the add and you shouldn't see it again.

but I respect all the other opinions  :)
Title: Re: very annoying popup ad in latest avast update!!!
Post by: hayc59 on September 11, 2011, 06:59:20 PM
I also respect ady4um's opin as well as
everyone here!! we all cool
its not annoying to me either!

What is was annoying was watching my home town football team[Reno,Nev Wolfpack]
get beat or slaughtered by the Oregon Duckies!!
no that is a pisser
Title: Re: very annoying popup ad in latest avast update!!!
Post by: igor on September 11, 2011, 07:15:39 PM
What do you mean - twice? On the same computer?
Yes

That's very strange... were you at the computer when the first one appeared (and did you close it?), or was it showing there for a while?
Did you reboot the machine between the first and second occurrence, or was it running all the time?
Title: Re: very annoying popup ad in latest avast update!!!
Post by: norel on September 12, 2011, 06:18:21 AM
The one is got was a big ad for AIS free 15 day trial.

Avast is reminding me of Norton in the sense that it's acting like an adware parasite. I figured it was coming sooner or later. Nothing anyone can do about it though. I'll just have to put up with it until I find something better.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: spede1 on September 12, 2011, 06:35:24 AM
People complaining because they get a pop up or two on a FREE program?  LOL
Title: Re: very annoying popup ad in latest avast update!!!
Post by: norel on September 12, 2011, 07:07:01 AM
A popup or two is one thing, but that how it always starts. You get one, then another, then before you know it you can't turn your computer on without ads hitting you in the face. If that's what a company feels they have to do to get business, then by all means knock yourself out. You have my best wishes. But the way I look at it, there's always another option (and another option will come along). I've never thought of using anything else for the last couple of years and I'm not thinking that seriously about switching now, but I will say, I've opened my mind to the possibility. I'll also think twice before recommending Avast.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Vladimyr on September 12, 2011, 07:31:40 AM
By all means keep speaking your minds friends. We have opinions ranging from "adware parasite" through "very annoying", "easy to exit" and "not annoying".

I can't believe that avast! weren't already well aware that any kind of internal promotion of paid-for versions with the aim of encouraging some people to upgrade might also, as a side-effect, annoy some people (and IMO forum participants are particularly susceptible) who have no intention of moving from "avast! Free". But why?

Kinda reminds me of a community centre I once worked in. The hardest people to manage weren't the paid staff but the volunteers. Not because they were trying to be difficult, but because they'd put their time and effort into the centre they often spoke and behaved like they owned the place and sometimes got very upset when the actual owners did something, however trivial, they didn't agree with and/or without consultation.



 
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Tetsuo on September 12, 2011, 12:50:55 PM
A popup or two is one thing, but that how it always starts. You get one, then another, then before you know it you can't turn your computer on without ads hitting you in the face. If that's what a company feels they have to do to get business, then by all means knock yourself out. You have my best wishes. But the way I look at it, there's always another option (and another option will come along). I've never thought of using anything else for the last couple of years and I'm not thinking that seriously about switching now, but I will say, I've opened my mind to the possibility. I'll also think twice before recommending Avast.

+1
Title: Re: very annoying popup ad in latest avast update!!!
Post by: CharlieSummers on September 12, 2011, 02:46:14 PM
A popup or two is one thing, but that how it always starts.
<snip>
I'll also think twice before recommending Avast.

Another agreement, something I said a few weeks ago when the first pop-up ad appeared...apparently it didn't make enough quick cash for the company, so the kids in the ad department decided to be even more obnoxious, as I predicted. Nothing like being proven correct. I have to admit I wasn't terribly surprised when I fired up the virtual computer that has Avast installed and found the annoying advertising box. Avast is right on-track to join AVG, Avira, and others down that familiar road to annoying their users. I know, I know, the apologists keep saying, "accept the ads for the free software," but if the software (which is, by the way, designed to prevent unwanted advertising popups!) requires this interruption to the day, it isn't "free."

(*sigh*) Too bad...I had no problem with the ad in the configuration panel, because while it was frequently seen by the user it didn't interfere with anything. I warned when the alert popup showed up that Avast was on-track to follow the other anti-virus sleezeballs in pushing on its users a constant stream of advertising, and clearly was correct. (A stream of "one-off" ads aren't "one-off" at all.) I'm mildly sad that I was correct in my assessment, and in having moved most of those I originally pointed toward Avast to a competitor who is too new to tick off its users, instead trying to grow its user base. I have also warned those folks that eventually this software, too, will decide to be disruptive in its quest to monetize its base for some quick cash and that they should be prepared to move again at that point.

This is really the problem with "free" software. I'm old enough to remember when free meant free - commercial companies routinely had a less-capable version of their software available for free, and trusted that their users would purchase the commercial version should they need the additional capabilities. No nag, no push, just a simple demonstration that their product was capable and solid.

Now, though, it's all about the push. And those of you who think it's "no big deal" are proof positive that intrusive advertising campaigns work, at least for the masses. Clearly my brain is wired wrong...instead of this intrusive claptrap being a "trigger" to a purchase like the, "do you want fries with that?", it just disgusts me. And to the "evangelists" who constantly defend Avast...how far away do you think you are from the AVG/Avira model of getting one of these with every update? And how much of that will be your fault?
Title: Re: very annoying popup ad in latest avast update!!!
Post by: bob3160 on September 12, 2011, 02:52:38 PM
 
Quote
I'll also think twice before recommending Avast.
And offer what instead ???

Quote
commercial companies routinely had a less-capable version of their software available for free
But this is where Avast is different. It isn't a lesser product.
The free version uses the same engine to protect you as the paid product.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Shiw Liang on September 12, 2011, 02:59:17 PM
Sorry but you are accusing all the 'evangelists' of defending avast ???

We are just sharing our opinion and I don't know why you are actually annoyed with that.

Like I said, it is a one-time event. You can go to AIS and try it for 15 days and if you don't like it, you can still go back to the free version.

So there is nothing wrong about that! >:(
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Rednose on September 12, 2011, 03:51:30 PM
And to the "evangelists" who constantly defend Avast...

 ???

There is also a discussion going on among the Evangelist's, and with the Avast! Staff as well.

Greetz, Red.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: CharlieSummers on September 12, 2011, 04:41:06 PM
But this is where Avast is different. It isn't a lesser product.

Wow; that is one of the oddest things I've read today. Assuming that were true, then why would anyone purchase the paid version?

The free version uses the same engine to protect you as the paid product.

Which is irrelevant to the free version of the software being, "less-capable" (the phrase I used and that you quoted); otherwise the comparason chart (http://www.avast.com/en-us/free-antivirus-download) among the free and various paid versions wouldn't be necessary. The engine is only part of the software, the free version is indeed "less-capable" (as demonstrated by the linked chart), making Avast no different than the software of yore I referenced (except for the in-your-face advertising push, of course), and conveniently ignoring this by focusing on only one part of the software is disingenuous at best, and intentionally misleading at worst.

(*shrug*) I believe it is a mistake for me to become so emotionally attached to any software that I can't argue its merits and demerits rationally. Truthfully, I am routinely suspect of anything I put into my computer (even if I've written it!) and prepared to dump it at a moment's notice when something better or less offensive comes along, and doubly-so software I recommend to those non-business, non-computer-literate folks I counsel. But I am the only person I hold to that philosophy.

Anyway, I am quit with this, since it's pretty clear this has devolved into a quasi-religions argument instead of one based on reason and observation. That leaves those of us with no belief structure when it comes to anti-virus software (wow...I'm a software agnostic!) at a distinct disadvantage, and reasoned discussion impossible.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: bob3160 on September 12, 2011, 04:48:24 PM
Quote
reasoned discussion impossible.
That is usually the case when ones mind is made up and not open to reasonable discussion.  :)
Title: Re: very annoying popup ad in latest avast update!!!
Post by: YoKenny on September 12, 2011, 05:14:32 PM
Quote
reasoned discussion impossible.
That is usually the case when ones mind is made up and not open to reasonable discussion.  :)
Maybe CharlieSummers should switch to MSE!

I am one of the lucky ones that has not seen the pop-up yet!
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Vladimyr on September 12, 2011, 05:27:00 PM
But this is where Avast is different. It isn't a lesser product.

Wow; that is one of the oddest things I've read today. Assuming that were true, then why would anyone purchase the paid version?

The free version uses the same engine to protect you as the paid product.

Which is irrelevant to the free version of the software being, "less-capable" (the phrase I used and that you quoted); otherwise the comparason chart (http://www.avast.com/en-us/free-antivirus-download) among the free and various paid versions wouldn't be necessary. The engine is only part of the software, the free version is indeed "less-capable" (as demonstrated by the linked chart), making Avast no different than the software of yore I referenced (except for the in-your-face advertising push, of course), and conveniently ignoring this by focusing on only one part of the software is disingenuous at best, and intentionally misleading at worst.

(*shrug*) I believe it is a mistake for me to become so emotionally attached to any software that I can't argue its merits and demerits rationally. Truthfully, I am routinely suspect of anything I put into my computer (even if I've written it!) and prepared to dump it at a moment's notice when something better or less offensive comes along, and doubly-so software I recommend to those non-business, non-computer-literate folks I counsel. But I am the only person I hold to that philosophy.

Anyway, I am quit with this, since it's pretty clear this has devolved into a quasi-religions argument instead of one based on reason and observation. That leaves those of us with no belief structure when it comes to anti-virus software (wow...I'm a software agnostic!) at a distinct disadvantage, and reasoned discussion impossible.

Thanks Charlie for so passionately challenging us all to become less emotionally attached, to embrace rationality, and to be routinely suspect.

Enthusiastic Bob may be, even overly so at times. But Quasi-religious?

The Epistle of Bob to the Avastians
"But this is where Avast is different. It isn't a lesser product."
"The free version uses the same engine to protect you as the paid product."

Take it from me, Bob is definitely not the Messiah!

"Why would anyone purchase the paid version?"
Easy. Because I use it commercially.

You're right. Anyone without a belief structure (if that were possible) must be at a distinct disadvantage.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: CraigB on September 12, 2011, 05:30:55 PM
No one really likes the advertising but if you use the free version you simply have to expect some marketing tactic's to take place otherwise how are avast going to keep funding such an excellent product such as the free version for free ! simply put is that if people hate the advertising that much then purchase one of the paid versions and stop complaining about a great product that you recieve for nothing, even with the ad's that have been viewed as of late they are still far less than other free competiters and your getting a better product with avast.

Cough up or shut up  ;)
Title: Re: very annoying popup ad in latest avast update!!!
Post by: ady4um on September 12, 2011, 06:24:55 PM
it's pretty clear this has devolved into a quasi-religions argument instead of one based on reason and observation. That leaves those of us with no belief structure when it comes to anti-virus software (wow...I'm a software agnostic!) at a distinct disadvantage, and reasoned discussion impossible.

This topic was not supposed to turn into this, at least I sincerely wasn't expecting it.

@CharlieSummers, I'm sorry you feel like that. IMNSHO, I don't see those unreasonable quasi-religion arguments as a group (evangelists, or any frequent forum member or long-time Avast user, or whatever). Individuals are expressing whatever they want, as long as it is not off-topic and they respect netiquette rules. And this type of free expression can be seen in MANY topics of this forum. I have not seen many (or any) "group" expressions / positions / opinions in Avast forum.

Unfortunately, not many actual suggestions were expressed here in this topic either :(.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Tetsuo on September 12, 2011, 07:00:11 PM
I respect all the opinions but I really hope that the "Marketing Team" will look more at the "normal user" posts/reactions in this thread than at the Evangelists' opinions.

Because we are talking about marketing strategies and we all know the literal meaning of the word "evangelist", right? They are already hardcore followers and don't need to be persuaded... Moreover, IMHO they are not as objective as a normal user in subjects like this.

I have no intention to offend anyone with my post. If I did, please accept my sincere apologies.

At this point I have nothing else to add, I'm quit with this. Thanks everyone and sorry for my very poor English.

Kind regards,
T.

Title: Re: very annoying popup ad in latest avast update!!!
Post by: DavidR on September 12, 2011, 07:41:49 PM
Not all evangelists are happy about this step, so there is no group policy on this; each person is their own master and have their own opinion.

Someone should hold a fire under those in marketing to come to the forums and explain why the decision was taken to steal focus, probably the thing people hate most. Or at least see the venom that focus stealing pop-up create.

So when users see a focus stealing pop-up they are most likely to dismiss it out of hand without even reading it. They just X it out, which kind of defeats any idea that someone might just try it.

I really have no problem with promoting the paid products, it is already done in the Summary screen and we saw the summer offer toaster pop-up, which didn't steal focus and I feel more generally accepted as they are less intrusive.

But crossing into the focus stealing pop-up arena is a step too far; it has upset a lot of people and honestly I can't see it working as most people will dismiss it out of hand without even reading it.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: bob3160 on September 12, 2011, 07:50:59 PM
Quote
But crossing into the focus stealing pop-up arena is a step too far; it has upset a lot of people and honestly I can't see it working as most people will dismiss it out of hand without even reading it.
David I totally agree with you. I think it probably is doing more harm that good but,
That doesn't change the fact that avast! is still the best free AV available and for me
the ads as annoying as they may be still will not make me change to something
that offers less protection just because it might not have any annoying ads.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: login123 on September 12, 2011, 07:56:15 PM
So how often is the little sucker actually gonna pop up?   :)
Every time it auto-updates?  
I can't tell because I have not let the change become permanent yet.  
I ask because in the past I have told people that the only Avast! popups they should see are advisories that it has updated, and unanticipated popups often link to unwanted consequences.  

Thanks in advance.  Avast! is a great antivirus.  
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Gargamel360 on September 12, 2011, 08:37:21 PM
This should only pop one time.  Please report any instance to the contrary.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: login123 on September 12, 2011, 09:04:39 PM
OK.  Thanks for the quick reply.  :)  Will try it out in a little while. 
Title: Re: very annoying popup ad in latest avast update!!!
Post by: bobo1 on September 12, 2011, 10:29:36 PM
Yep Happened today on update today. Just ignored it and closed it!!!! ;D
Title: Re: very annoying popup ad in latest avast update!!!
Post by: norel on September 12, 2011, 10:53:33 PM
I hold no grudges for a company wanting to make money, everyone has to eat. But I question whether it's in a company's best interest to upset the free user base, as these people make up a high percentage of free word-of-mouth advertising. A thumbs up or thumbs down from an actual person who's used the product can be a lot more influential than marketing ads. While it may seem like a company's being generous in giving away free software so people should just shut up and tolerate whatever nuicances come along with it, I don't see it that way. We're providing a valuble service and Alwil should remember that.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: ady4um on September 13, 2011, 09:36:59 AM
Not all evangelists are happy about this step, so there is no group policy on this; each person is their own master and have their own opinion.
+1
Quote
...
So when users see a focus stealing pop-up they are most likely to dismiss it out of hand without even reading it. They just X it out, which kind of defeats any idea that someone might just try it.
+1
Quote
...
But crossing into the focus stealing pop-up arena is a step too far; it has upset a lot of people and honestly I can't see it working as most people will dismiss it out of hand without even reading it.
+1

But that is the "marketing" related issue. Any kind of advertisement, any method used to try to improve income and gains will eventually fail if the TECHNICAL ("real") aspect of it is failing.

I am talking about "almost-full-screen stealing-focus ad", "15 day trial" and "go back to Free with a simple click", simultaneously with a program update (1203 -> 1289, which has its own problems with no relation to the ads). All this is NOT working correctly in "too many" cases, and it has been multiplied by doing all this simultaneously.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Asyn on September 13, 2011, 09:49:27 AM
Because we are talking about marketing strategies and we all know the literal meaning of the word "evangelist", right? They are already hardcore followers and don't need to be persuaded... Moreover, IMHO they are not as objective as a normal user in subjects like this.

You're wrong, imo.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: bob3160 on September 13, 2011, 10:54:51 AM
Because we are talking about marketing strategies and we all know the literal meaning of the word "evangelist", right? They are already hardcore followers and don't need to be persuaded... Moreover, IMHO they are not as objective as a normal user in subjects like this.

You're wrong, imo.
+1
In many instances we are more critical because we are more familiar than most with the product.
These criticisms aren't usually express in this open forum but rather in a closed forum only meant for
Avast and Evangelists.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: DavidR on September 13, 2011, 12:50:56 PM
Because we are talking about marketing strategies and we all know the literal meaning of the word "evangelist", right? They are already hardcore followers and don't need to be persuaded... Moreover, IMHO they are not as objective as a normal user in subjects like this.

You're wrong, imo.
+1
In many instances we are more critical because we are more familiar than most with the product.
These criticisms aren't usually express in this open forum but rather in a closed forum only meant for
Avast and Evangelists.

+1
You are definitely wrong on that as in these forums it is just one of a number of artificial forum rankings (like there are on other forums). This was based on post count alone, originally it was set at a lowly 300 posts.

So there are many times in which a so called evangelist disagrees with something and they are strong willed enough to speak out if something isn't right. Whilst not all of those will be using the free version so won't be seeing the pop-up they still know what is or isn't reasonable in their opinion, not following any party line.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: CharlieSummers on September 13, 2011, 04:31:28 PM
You are definitely wrong on that as in these forums it is just one of a number of artificial forum rankings

This was my mistake, for which I sincerely apologize; I used "evangelist" almost certainly because of seeing the term here, but I was not referencing every member with that behind their forum name. I was specifically referencing those few here who are myopic in their love for Avast, constantly referring to it as, "the best" and promoting it even when there's no particular reason to do so. (I an not generally putting Avast down, only noting that no software can universally be "the best" for every situation. Most independent reviews place Avast somewhere in the top tier, but none agree with others as to a "best" for everything. I never receive email on a Windows machine, for example, so anything that scores highly in that task would not be "the best" for me. Someone who uses no IM application wouldn't care about that...people who reject javascript by default might not care about web safe lists...etc...etc.)

Perhaps I should have said "apostle" or "zealot" or the more awkward "proselytizer" instead of "evangelist;" and yes, the religious overtone of all of these descriptives is intentional as it implies a level of faith instead of objective review. Regardless, a quick read of these forums, and the critical (applying criticism, not vitally important) advertising posts in particular, will clearly show there are a few here who will defend and promote Avast, period. It is those people I referenced and, I believe, others have when suggesting some here are already, "hardcore followers," not those forum members with a bunch of posts under their belts. And I don't even fault them for their emotional attachment, simply recognize it and then ignore those comments stemming from it.

Truth is, I only wanted Alwil Software management to know that not only does this particular consultant who started recommending Avast specifically because it didn't utilize the deplorable advertising tactics so evident in AVG, Avira, and others find their gauche push advertising unacceptable, but he has strongly recommended to others it should be removed from their system and replaced with anti-virus software that according to independent reviews is also somewhere in the top tier and does not (yet, though certainly it inevitably will) annoy its users in this fashion. They need to add to their calculus the reach of negative word-of-mouth...especially those of us unashamed to shoot them off loudly and frequently.

Anything else I probably should have kept to myself anyway, since it is inevitable (as I said before) that reasonable discussion on the merits of this would be impossible in a forum designed to support and promote the product. There are plenty of other places on the Net where Avast is, "taking it on the chin" for this intrusive decision...
Title: Re: very annoying popup ad in latest avast update!!!
Post by: DavidR on September 13, 2011, 05:15:49 PM
Perhaps you shouldn't try to pin any name on it at all, as that too can be inflammatory and that isn't going to progress anything. It just takes it away from the point of the original posters topic.

All they are is people with opposing views/opinions to yours or mine, etc. they too have their right to hold an opinion.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: login123 on September 14, 2011, 04:19:25 PM
This should only pop one time.  Please report any instance to the contrary.

Apparently correct.  Have had 2 or 3 auto updates since, only that first popup. 
So it's not bad imho, no blame to anyone for trying to make a little money. 
Might be better if the popup itself said something to the effect that it is a one time offer, won't pop up again, is safe, etc. 
Thanks again.  :)
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Nick W on September 25, 2011, 11:20:12 AM
This should only pop one time.  Please report any instance to the contrary.

On my computer the pop up ad is appearing every time I log in. I have the paid version and the license does not expire until Nov 2012.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Asyn on September 25, 2011, 11:26:38 AM
This should only pop one time.  Please report any instance to the contrary.

On my computer the pop up ad is appearing every time I log in. I have the paid version and the license does not expire until Nov 2012.

Please post a screenshot.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Nick W on September 25, 2011, 01:20:29 PM
This should only pop one time.  Please report any instance to the contrary.

On my computer the pop up ad is appearing every time I log in. I have the paid version and the license does not expire until Nov 2012.

Please post a screenshot.

Here you are.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: DavidR on September 25, 2011, 01:53:31 PM
This should only pop one time.  Please report any instance to the contrary.

On my computer the pop up ad is appearing every time I log in. I have the paid version and the license does not expire until Nov 2012.

OK, avast! are obviously trying to have people move to the avast6 product range as avast 4.8 hasn't had a program update for some considerable time, there aren't any further program updates in the pipeline as far as I'm aware and will soon be discontinued.

The Ad for you is somewhat misleading, as this is an upgrade offer to the full Internet Security product and not just the avast6 Pro version. If you have a legit license, you can convert your existing license to one that will work with avast6 (for the remaining period of your existing license) update to avast6 at no cost. Then I would recommend a clean install of avast Pro 6.0.1289.

- avast! 5/6 Pro license convert from 4.8 Pro license. Try http://www.avast.com/resend-license.php (http://www.avast.com/resend-license.php) now, fill in the form giving your email and 4.8 Pro License key and they will send the new license file to you.

Obviously any update/upgrade to the avast6 products depends on your having a supported Operating System, win2k SP4, WinXP SP2 (or higher), Vista or win7.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Asyn on September 25, 2011, 02:21:17 PM
This should only pop one time.  Please report any instance to the contrary.

On my computer the pop up ad is appearing every time I log in. I have the paid version and the license does not expire until Nov 2012.

Please post a screenshot.

Here you are.

That's no ad, it's an upgrade notification. ;)
For further info see Dave's reply above.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Nick W on September 25, 2011, 02:42:45 PM
David and Asyn,

Thanks for your input. I will try the licence conversion, though it only says to v5 on the linked page.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: DavidR on September 25, 2011, 02:56:00 PM
You're welcome.

The license is the same license file style from avast 5 through 6, which is why I mentioned in it my post, the web page could do with reflecting that also.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Asyn on September 25, 2011, 03:10:43 PM
David and Asyn,

Thanks for your input.

You're welcome..!
Title: Re: very annoying popup ad in latest avast update!!!
Post by: jargonize on September 29, 2011, 12:15:31 AM
i also have avast 4.8 and i get that pop up everyday, it's not cool for a paid version and then to have a nag screen besides. is there a way to get rid of it?  other wise happy with avast, but will not renew if avast sends adware in there updates.   thanks
Title: Re: very annoying popup ad in latest avast update!!!
Post by: DavidR on September 29, 2011, 12:39:25 AM
It is basically telling you avast 4.8 is obsolete, it hasn't had an update for some time and won;'t have any more program updates. They are trying to phase out avast 4.8, it costs nothing to update if you have time left on your current legit license.

As this topic says the only reason why not to update is if your OS doesn't support avast6.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: jargonize on September 29, 2011, 08:57:22 AM
4.8 updates everyday. what are you smokin
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Gargamel360 on September 29, 2011, 09:02:10 AM
and won't have any more program updates.

Program updates, not virus definitions. 
Title: Re: very annoying popup ad in latest avast update!!!
Post by: DavidR on September 29, 2011, 01:35:30 PM
Is that not what I said. But at some point in time that switch will also be thrown, so little point in waiting for the inevitable..
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Gopher John on September 29, 2011, 03:39:08 PM
Is that not what I said. But at some point in time that switch will also be thrown, so little point in waiting for the inevitable..

Waiting to update is kind of like the Kamikaze saving his sake for the celebration after the attack. ;D
Title: Re: very annoying popup ad in latest avast update!!!
Post by: Asyn on September 29, 2011, 03:47:47 PM
Waiting to update is kind of like the Kamikaze saving his sake for the celebration after the attack. ;D

LOL Good one. ;D
Title: Re: very annoying popup ad in latest avast update!!!
Post by: jargonize on September 30, 2011, 01:15:00 AM
it said it updated a new version a couple months ago. maybe i'm smokin the wrong stuff. anyway is there a way to stop the nag screen? i can see it happening once or twice to get yer attention but not every day and sometimes twice a day.
Title: Re: very annoying popup ad in latest avast update!!!
Post by: bob3160 on September 30, 2011, 01:43:19 AM
it said it updated a new version a couple months ago. maybe i'm smokin the wrong stuff. anyway is there a way to stop the nag screen? i can see it happening once or twice to get yer attention but not every day and sometimes twice a day.
Yes! as suggested at the beginning, update. :)