Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ZZZ7 on November 11, 2004, 12:39:38 AM

Title: EMAIL SCANNER
Post by: ZZZ7 on November 11, 2004, 12:39:38 AM

I just updated the program and noticed that it's not scanning my email?

The ashmailsrv.exe isn't running...........any ideas?

Title: Re:EMAIL SCANNER
Post by: ZZZ7 on November 11, 2004, 01:36:19 AM

nobody?

Title: Re:EMAIL SCANNER
Post by: conazus on November 11, 2004, 01:43:09 AM

Please leave a little more info,  so that they can help you out  :)

Things like:    What Email Client are you using?    What OS?     Are you using a spamkiller??      

Anything you can add to help with troubleshooting this would be great :)

Title: Re:EMAIL SCANNER
Post by: Eddy on November 11, 2004, 01:46:15 AM

also check if the provider is installed.
start > control panel > add/remove programs > avast > change/repair

Title: Re:EMAIL SCANNER
Post by: ZZZ7 on November 11, 2004, 01:46:41 AM

W2000 PRO,outlook express..........only mailwasher......

It should be enabled by default shouldn't it?

Title: Re:EMAIL SCANNER
Post by: Eddy on November 11, 2004, 01:49:35 AM

I suggest you upgrade to Avast 4.5 and see if the problem is solved.
Upgrade Instructions (http://forum.avast.com/index.php?board=11;action=display;threadid=8044;start=0) (read the first post by Vlk there)

Title: Re:EMAIL SCANNER
Post by: ZZZ7 on November 11, 2004, 01:50:34 AM

just did a repair and no change .............what is this subsystem it's waiting for?

Title: Re:EMAIL SCANNER
Post by: Lisandro on November 11, 2004, 01:51:43 AM

Quote from: ZZZ7 on November 11, 2004, 01:46:41 AM

W2000 PRO, outlook express..........only mailwasher......
It should be enabled by default shouldn't it?

If you install that provider, yes, it should be enabled by default...
Did you follow Eddy's advice?

Title: Re:EMAIL SCANNER
Post by: Lisandro on November 11, 2004, 01:52:53 AM

Did you see this forum: http://forum.avast.com/index.php?board=11;action=display;threadid=8538

Will it help you?

Title: Re:EMAIL SCANNER
Post by: ZZZ7 on November 11, 2004, 02:06:10 AM

Hey that upgrade did the trick..............great stuff.......thx guys!