Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: tenseur on September 28, 2011, 08:04:23 PM

Title: Problem event 6008
Post by: tenseur on September 28, 2011, 08:04:23 PM
Good evening,

Since installing the new version of Avast, I regularly the 6008 event (in the center of events) when I close and restart the pc only!. He said that the pc has not closed as it closes very well.

Is this a known issue in this version of avast

thank you
Title: Re: Problem event 6008
Post by: Asyn on September 28, 2011, 08:06:47 PM
Not sure what you mean..??

Which avast..??
Which version..??
OS..??
Title: Re: Problem event 6008
Post by: tenseur on September 28, 2011, 08:11:19 PM
Avast 6.01289
Windows seven 64 bits prenium
Title: Re: Problem event 6008
Post by: Asyn on September 28, 2011, 08:14:29 PM
Avast 6.01289

Free/Pro/IS..??
Title: Re: Problem event 6008
Post by: tenseur on September 28, 2011, 08:14:52 PM
In free
Title: Re: Problem event 6008
Post by: Asyn on September 28, 2011, 08:19:04 PM
In free

Ok, can you please reword your request..!
Or maybe post a screenshot..!??
Title: Re: Problem event 6008
Post by: tenseur on September 28, 2011, 08:25:20 PM
http://s3.noelshack.com/upload/13996123147710_erreur1.jpg
http://s3.noelshack.com/upload/18632977135938_erreur2.jpg
http://s3.noelshack.com/upload/14207168721042_erreur3.jpg

The PC farm very well but I have it regularly at the close or restart the PC (reboot wanted to close or noted)
And I can not fix the problem

The PC works fine elsewhere. If not I would look in the center of events, well I would see not even worry
Title: Re: Problem event 6008
Post by: Asyn on September 28, 2011, 08:29:43 PM
http://s3.noelshack.com/upload/13996123147710_erreur1.jpg
http://s3.noelshack.com/upload/18632977135938_erreur2.jpg
http://s3.noelshack.com/upload/14207168721042_erreur3.jpg

Le pc ferme tres bien mais regulierement j'ai ça à la fermeture ou redemarrage du pc ( fermeture ou redemarrage voulu à noté )
Et j'arrive pas à resoudre ce soucis

Le PC marche tres bien d'ailleurs. Si je regarderais pas dans le centre des evenements, ben je verrais même pas le soucis

Sorry, I don't understand French.
Please post here: http://forum.avast.com/index.php?board=23.0
Title: Re: Problem event 6008
Post by: spg SCOTT on September 28, 2011, 08:37:52 PM
To expand on the actual issue, it seems that 6008 is a so-called "dirty shutdown"
http://support.microsoft.com/kb/196452

Quote
Event 6008 is logged as a dirty shutdown. It gives the message "The previous system shutdown at time on date was unexpected".

What this means is beyond me though, sorry...
Title: Re: Problem event 6008
Post by: tenseur on September 28, 2011, 08:40:43 PM
I have windows seven and no windows NT

And in my case, the stop / start is wanted
Title: Re: Problem event 6008
Post by: Asyn on September 28, 2011, 08:50:59 PM
Ask here: http://answers.microsoft.com/en-us/windows
Title: Re: Problem event 6008
Post by: Jekku on September 28, 2011, 08:56:10 PM
avast! Free 6.0.1289
Windows 7 x64

EventLog Error 6008
The previous system shutdown at 13:10:43 on ‎27.‎9.‎2011 was unexpected.

I had this error on two of my systems with the latest beta of avast free (when it was at beta state) every time when I shut my systems down. When I unistalled avast and reinstalled the stable version at that point (6.0.1203), the problem was gone. So it's most likely avast related.
Now with the latest stable version (6.0.1289) I have this error only on one system.

That error occurs regularly (but not every single time) when I shut my system down normally:
Start --> Shut down (or reboot), also when I schedule a shut down with command "shutdown -s".

I can live with that, but it would be nice to get this solved...
Title: Re: Problem event 6008
Post by: Asyn on September 28, 2011, 09:01:11 PM
avast! Free 6.0.1289
Windows 7 x64

EventLog Error 6008
The previous system shutdown at 13:10:43 on ‎27.‎9.‎2011 was unexpected.

Now with the latest stable version (6.0.1289) I have this error only on one system.

That error occurs regurarly (but not every single time) when I shut my system down normally:
Start --> Shut down or reboot. Also when I schedule a shut down with command "shutdown -s".

I can live with that, but it would be nice to get this solved...

Ok, I see.
That's one for the devs to answer then. ;)
Title: Re: Problem event 6008
Post by: tenseur on September 28, 2011, 09:04:00 PM
Thank you!

You do not have a way to avoid this message?
Title: Re: Problem event 6008
Post by: CraigB on September 28, 2011, 09:12:50 PM
I just checked in my action centre\maintainence\view reliability history and iv also been getting this warning for at least the last week ( windows was not properly shut down )the system shut down was unexpected  ???
Title: Re: Problem event 6008
Post by: Asyn on September 28, 2011, 09:18:33 PM
You do not have a way to avoid this message?

You could try a clean reinstall.

1. Download: http://files.avast.com/iavs5x/setup_av_free.exe
2. Follow instructions here: http://www.avast.com/uninstall-utility
3. Reinstall avast!

Solved..??
Title: Re: Problem event 6008
Post by: tenseur on September 28, 2011, 09:18:39 PM
DB07090003001C00130017002C00B002DB07090003001C00110017002C00B0023C0000003C000000000000000000000000000000000000000100000000000000

Same code binary error ??


Asyn, ok I will try this !

Oh also, since I have this version of avast, slidebar crash when I try an update of avast (program)
Title: Re: Problem event 6008
Post by: Asyn on September 28, 2011, 09:23:06 PM
Asyn, ok I will try this !

Ok, awaiting your reply.
Title: Re: Problem event 6008
Post by: tenseur on October 02, 2011, 05:51:37 PM
Since I kick just before the service avast to put out, well the bug is not income!

So it's clear that just avast

I have not reinstalled it be pointless I think. I wait to update avast