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Business Products => Archive (Legacy) => Avast Business => Avast Endpoint Protection => Topic started by: Unbeliever on September 29, 2011, 06:16:36 PM

Title: Disable Auto Sandbox
Post by: Unbeliever on September 29, 2011, 06:16:36 PM
How do you disable the auto sandbox? It seems to not want to remember applications that we have told it to ignore.

It would be a lot easier to disable. I tried from the client, but it keeps enabling itself.

Very frustrating.

 ???
Title: Re: Disable Auto Sandbox
Post by: DavidR on September 29, 2011, 06:22:06 PM
I would try to treat the disease rather than the symptom.

ry a repair of avast:
XP - Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.

Vista, win7 - Control Panel, Programs & Features, uninstall a program, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.

You may need to reboot after the repair. This has in the past resolved this out of sync issue between reported and actual VPS version.

If that doesn't work try, uninstall, reboot, install, reboot.

It works for me, but if the above doesn't resolve it then it is easy to disable.
AutoSandbox, Settings, uncheck the Enable AutoSandbox
Title: Re: Disable Auto Sandbox
Post by: Unbeliever on September 29, 2011, 06:27:18 PM
Thanks for the input.
I explained in my post that enable and disable does not want to work.
I do not have the time to go around and repair/remove or uninstall the product.

I do not want auto sandbox running at all.
It is an annoying feature that is giving me unnecessary work.

Title: Re: Disable Auto Sandbox
Post by: DavidR on September 29, 2011, 06:35:14 PM
The repair as described would take seconds, so you don't have that time.

Personally I feel you are missing out on a valuable additional level to your security, your system your choice.
Title: Re: Disable Auto Sandbox
Post by: avadas.de on October 04, 2011, 09:03:15 AM
Hi DavidR,

aside from the question if it makes sense or not, I can understand that he wants to manage that one from the central console.

diego@: Put the clients into one group in SBC, if not done already, and edit the group settings. Then go to the advanced settings and change this line to '0':

avastcfg://avast5/Common/AutoSandboxEnabled
Title: Re: Disable Auto Sandbox
Post by: Unbeliever on October 04, 2011, 03:28:43 PM
Thank you very much for showing where to turn of the auto sandbox.   :D
Title: Re: Disable Auto Sandbox
Post by: JBG on October 10, 2011, 01:35:17 PM
Hi DavidR,

aside from the question if it makes sense or not, I can understand that he wants to manage that one from the central console.

diego@: Put the clients into one group in SBC, if not done already, and edit the group settings. Then go to the advanced settings and change this line to '0':

avastcfg://avast5/Common/AutoSandboxEnabled


I'm adding a simple remark that auto-sandbox has been disabled (by default) in the newest avast! Administration Console release. The default group and all clients in it should thus have auto-sandbox disabled by default. Jan.