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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: sluice on November 12, 2004, 04:37:17 PM

Title: MS Outlook
Post by: sluice on November 12, 2004, 04:37:17 PM
If I receive an infected message and i instruct Avast to delete it, I get the message that it cannot find the correct folder.  I have a folder called "Infected".  What should I do?
Title: Re:MS Outlook
Post by: Eddy on November 12, 2004, 04:43:42 PM
Upgrade to 4.5 beta (instructions) (http://forum.avast.com/index.php?board=11;action=display;threadid=8044;start=0) and see if the problem is solved, or wait till tomorrow and see if the the problem is solved when the update to 4.5 final has been taken place.

YES, if everything goes well. 4.5 final will be released tomorrow.
Title: Re:MS Outlook
Post by: Lisandro on November 12, 2004, 05:44:45 PM
If I receive an infected message and i instruct Avast to delete it, I get the message that it cannot find the correct folder.  I have a folder called "Infected".  What should I do?

Do you still have the infected message?
How do you configure avast to automatic delete it?
Where is the folder 'Infected', into MS Outlook or into avast intallation folder (Windows Explorer)?
Title: Re:MS Outlook
Post by: sluice on November 12, 2004, 09:32:10 PM
No, I don't still have the infected message.  The "Infected" folder is in Outlook. :)
Title: Re:MS Outlook
Post by: Eddy on November 12, 2004, 09:39:04 PM
If you get a infected email and you have also the possibillity to use webmail, login to the webmail rmeove messages you don't trust than pick up the rest with your email client.
Title: Re:MS Outlook
Post by: sluice on November 12, 2004, 09:42:16 PM
Thanks for your advice.  I'm confident Avast can deal with this one.
Title: Re:MS Outlook
Post by: Lisandro on November 13, 2004, 03:07:16 AM
I have a folder called "Infected".

avast should send the file to that folder, if not, it's a bug... If you can't solve this, please keep posting until we get an answer from the programmers  ;)