Avast WEBforum
Consumer Products => Avast Mac Security => Topic started by: Infidal on October 02, 2011, 11:32:59 AM
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Hi Guys,
Just downloaded the Mac beta version of avast and set it to do a full system scan. Here are the results:
scanned files: 52687891: Found infections: 853 (this is on a 2 month old mac)
scan duration: 66h 18min 36sec
Now to have a scan take this long simply is not on. Apart from anything else it reduces the usefulness of the computer virtually taking it out of use.
Having found 853 infections i cannot do anything with them as the buttons at the bottom of the scan screen are grey'd out. Is this because the program is in beta?
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Do you have a Windows partition side by side with the Mac one? An USB drive plugged?
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The buttons are grayed out because they are not yet fully implemented. (They will be soon though).
The scan duration is really too long and we are very interested in more info.
- What build of avast! beta do you have installed (you can find it on the status screen of the main GUI app.).
- What's avast configuration? Perhaps you have enabled "Scan also mounted network volumes" and/or "Scan also mounted removable volumes" in System Preferences >> Avast >> On-Demand Scans, and there are many mounted?
- Are you using file machine? File vault? Disk encryption? Any other OS X configuration which might affect it?
- Can you provide file /var/log/daemon.log and the full system scan log from $HOME/Library/Application\ Support/Avast/ScanLogs/? If there are more and you are in doubt which of them is the particular full system scan, feel free to provide all. Please note that especially /var/log/daemon.log can be huge so consider compressing it.
Thanks
Mity
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Hi Guys,
Just downloaded the Mac beta version of avast and set it to do a full system scan. Here are the results:
scanned files: 52687891: Found infections: 853 (this is on a 2 month old mac)
scan duration: 66h 18min 36sec
Now to have a scan take this long simply is not on. Apart from anything else it reduces the usefulness of the computer virtually taking it out of use.
Having found 853 infections i cannot do anything with them as the buttons at the bottom of the scan screen are grey'd out. Is this because the program is in beta?
Hallo,
52 millions of files is probably not the count expected on bare system volume - so, you probably have lots of other files or some mounted volume in your path (although we don't scan such volumes by default).
Please, could you do from terminal utility:
find / -type f | gzip -c -9 >~/Desktop/log.txt
... and send us the log (when it's some sane size, let's say <10MB)
regards,
pc
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Please, could you do from terminal utility:
find / -type f | gzip -c -9 >~/Desktop/log.txt
... and send us the log (when it's some sane size, let's say <10MB)
regards,
pc
It maybe would help to tell him where to send it. ;)
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Please, could you do from terminal utility:
find / -type f | gzip -c -9 >~/Desktop/log.txt
... and send us the log (when it's some sane size, let's say <10MB)
regards,
pc
It maybe would help to tell him where to send it. ;)
Just place it here as attachment, or send it to cimbal@avast.com . :)
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Just place it here as attachment...
This could probably be a problem, as the maximum attachment size is 200kb. ;)
Edit: How about your FTP..??