Avast WEBforum

Other => General Topics => Topic started by: REDACTED on October 02, 2011, 05:58:08 PM

Title: Expired on top , Active until April 2013
Post by: REDACTED on October 02, 2011, 05:58:08 PM

This is messing everything up on my computer, my Avast is saying expired and yet it says im active until April 2013 I bought a 2 year agreement back in April...I have no idea what I did to my email that gave me my license key, but its gone, and not saved on my computer. How do I fix this??

Thanks

Title: Re: Expired on top , Active until April 2013
Post by: DavidR on October 02, 2011, 06:20:23 PM

Check your system date, especially the Year.

Resend avast License http://www.avast.com/resend-license-paid.php (http://www.avast.com/resend-license-paid.php), you will need to enter the email that you used when purchasing the license, e.g. the one that the original email with the link was sent.

Title: Re: Expired on top , Active until April 2013
Post by: Lisandro on October 02, 2011, 08:12:10 PM

Please, upload (attach) the avast log:
C:\ProgramData\AVAST Software\Avast\log\Setup.log
or C:\Program Files\Alwil Software\Avast5\Setup\setup.log

If the file is too big for the forum, post the last 400-500 lines of it.