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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: petersboulton on November 13, 2004, 11:52:07 AM

Title: Mail scanner broken with today's update?
Post by: petersboulton on November 13, 2004, 11:52:07 AM
Hi,
 My Avast program updated today to the following:

- Program: Already up to date
  (current version 4.5.517)
- Vps: Already up to date
  (current version 0446-2)

Now the internet mail scanner appears to be refusing a connection from my email client, even though I have not changed any settings there and verified that the settings are still correct.  When I take out Avast my email client connects to my mail servers just fine.

The message I get is "Could not connect to server 127.0.0.1; the connection was refused".  I am using Thunderbird email client (which is very nice!)

The Internet Mail Scanner is reported as being running and 'claims' to have scanned 3 messages since the update. I am confused, as they definitely did not get through to Thunderbird until I reverted to non Avast account settings in Thunderbird.

Anyone else noticed this problem, and any suggestions for fixing it?  It worked fine yesterday!

Thanks!

Pete
Title: Re:Mail scanner broken with today's update?
Post by: Eddy on November 13, 2004, 11:55:43 AM
Setup the email client as if Avast wasn't there. And let us know if the problem is solved.
Title: Re:Mail scanner broken with today's update?
Post by: petersboulton on November 13, 2004, 12:08:24 PM
I thought I had already confirmed I had done this in my original posting and that everything was then fine - i.e. "When I take out Avast my email client connects to my mail servers just fine."

Sorry if this was not clear!
Title: Re:Mail scanner broken with today's update?
Post by: Eddy on November 13, 2004, 12:22:48 PM
Quote
Could not connect to server 127.0.0.1; the connection was refused
Quote
It worked fine yesterday!
This indicates that the setup of Thunderbird for the mail is not correct.
Check your account settings and make sure they are as your mail provider tells you.
Title: Re:Mail scanner broken with today's update?
Post by: focused on November 13, 2004, 12:31:03 PM
I am also using Thunderbird with Avast, and have been for a year or so. They were working fine together up until today's update. Now I am getting the same error message as you reported 'Connection refused connecting to 127.0.0.1'

Note that if I uninstall Avast, and reinstall it works fine again. If I then update with todays update the error is back.

There is definetly nothing wrong with my Thunderbird settings. Seems to be a problem with this latest Avast update.
Title: Re:Mail scanner broken with today's update?
Post by: HeX0R on November 13, 2004, 12:35:56 PM
The same happened with incredimail ...
Title: Re:Mail scanner broken with today's update?
Post by: Eddy on November 13, 2004, 12:39:44 PM
1] Leave Avast 4.5.517 installed
2] Setup the email in your email client as instructed by your mail provider
3] Avast will take care of the rest (provided you use a email client Avast supports)

I've tested Avast 4.5.517 with TB, Incredimail, OE, Outlook and Opera, Avast has no problems with them.
Title: Re:Mail scanner broken with today's update?
Post by: Stevieboy on November 13, 2004, 12:41:42 PM
I know this one!!!

I know this one!!!

;D

The new update works transparently, so reset your email settings to work as if you *hadn't* got Avast installed.

You can check if Avast is scanning your email by either turning on the tray icon or checking the headers.

Not bad for a first post?
Title: Re:Mail scanner broken with today's update?
Post by: HeX0R on November 13, 2004, 12:48:35 PM
Yeah confirmed!
Maybe some kind of popup-information about this changes would have been useful ... ?
Title: Re:Mail scanner broken with today's update?
Post by: focused on November 13, 2004, 01:03:10 PM
Thanks - that fixed it for me too.
Title: Re:Mail scanner broken with today's update?
Post by: igor on November 13, 2004, 02:08:51 PM
Maybe some kind of popup-information about this changes would have been useful ... ?

Well, the settings should be updated automatically (without the user noticing). Seems like it didn't work in your case...
Title: Re:Mail scanner broken with today's update?
Post by: Vlk on November 13, 2004, 02:10:39 PM
It works automatically ONLY IF they were previously set up by the Mail Protection Wizard (which was not the case here - I believe...).

If you have set the servers (127.0.0.1 etc) manually, then you have to remove it manually.


Cheers
Vlk
Title: Re:Mail scanner broken with today's update?
Post by: CoJo on November 13, 2004, 02:26:52 PM
Hi everyone...

Before I touch a thing and posssibly mess things up...

After the update, I'm showing 7 providers total, 5 running. On Access Scanner says Internet Mail is waiting for a subsystem to start. Same for Outlook/Exchange
Obviously, I need some advice, please!

cojo
Title: Re:Mail scanner broken with today's update?
Post by: Eddy on November 13, 2004, 02:32:23 PM
Have you done as told in this thread by me, Igor and Vlk?
Title: Re:Mail scanner broken with today's update?
Post by: CoJo on November 13, 2004, 02:46:36 PM
Eddy, my settings were done by the Mail Protection Wizard. If I remember correctly, some of the forum members had to help me get it set correctly (some time ago)

Do I need to do something manually now?

cojo
Title: Re:Mail scanner broken with today's update?
Post by: Eddy on November 13, 2004, 02:54:38 PM
If the MPW did made the changes everything should be ok now as Vlk explained. Just to make sure, check your account settings. If they are as your email provider has instructed you it should be ok.

If not, you have to change them manually.
Title: Re:Mail scanner broken with today's update?
Post by: CoJo on November 13, 2004, 03:46:18 PM
It looks like I am going to have to do it manually.
And I don't know where to begin...
cojo
Title: Re:Mail scanner broken with today's update?
Post by: uffbros on November 13, 2004, 05:16:03 PM
Go to your internet service provider's home page and look under help or freq asked questions and look for mail settings...It will tell you what to put in the boxes. Or just call them and they will walk you thru it.
Title: Re:Mail scanner broken with today's update?
Post by: lukor on November 13, 2004, 05:31:23 PM
If you leave your settings as they were before the update - it should work with avast4.5 as well. Especialy having pop3/smtp server set to 127.0.0.1, and username as my_real_name#my_pop3_server.domain.net.

It is NOT necessary but it shoud work.

We recommend to setup you mail client as if avast!  is not installed - but the old way works pretty the same as in previous versions.

Title: Re:Mail scanner broken with today's update?
Post by: Tipton on November 13, 2004, 05:34:48 PM

We recommend to setup you mail client as if avast!  is not installed - but the old way works pretty the same as in previous versions.



That method did not work for me. Any other ideas? My mail works fine if I disable the Avast mail scanner.

Tipton
Title: Re:Mail scanner broken with today's update?
Post by: Sindbad on November 13, 2004, 05:35:25 PM
If you leave your settings as they were before the update - it should work with avast4.5 as well. Especialy having pop3/smtp server set to 127.0.0.1, and username as my_real_name#my_pop3_server.domain.net.


For me (MS Outlook 2003), doesn't work >:( After I change to real names it works fine. Hope the protection provided is the same ;)

Cheers!
Title: Re:Mail scanner broken with today's update?
Post by: Sindbad on November 13, 2004, 05:38:51 PM
Once more question: I've just realised that "internet mail" provider works, but it doesn't scan files (number scan files: 0). Is it correct???

Notice that I use MS Outlook as a e-mail client
Title: Re:Mail scanner broken with today's update?
Post by: DavidR on November 13, 2004, 05:43:58 PM
Once more question: I've just realised that "internet mail" provider works, but it doesn't scan files (number scan files: 0). Is it correct???

Notice that I use MS Outlook as a e-mail client

You have answered your own question, stop looking at the Internet Mail provider for information about Outlook/Exchange.

Switch to the Outlook/Exchange provider and check there for the number of emails scanned.
Title: Re:Mail scanner broken with today's update?
Post by: peterfu on November 13, 2004, 05:45:00 PM

That method did not work for me. Any other ideas? My mail works fine if I disable the Avast mail scanner.


You have a firewall ? May be this is blocking Avast
br
Peter
Title: Re:Mail scanner broken with today's update?
Post by: conazus on November 13, 2004, 05:45:53 PM
Once more question: I've just realised that "internet mail" provider works, but it doesn't scan files (number scan files: 0). Is it correct???

Notice that I use MS Outlook as a e-mail client

You have answered your own question, stop looking at the Internet Mail provider for information about Outlook/Exchange.

Switch to the Outlook/Exchange provider and check there for the number of emails scanned.

Then you could also try this.   Send yourself a test email.    After receiving it go back and check those numbers again.    :)
Title: Re:Mail scanner broken with today's update?
Post by: Sindbad on November 13, 2004, 05:47:55 PM
DavidR, thankx for prompt answer.

I check it - 21 e-mails scanned  ;D. Works fine, doesn't it? But icon during scannig in sys tray still missing...  ???
Title: Re:Mail scanner broken with today's update?
Post by: DavidR on November 13, 2004, 05:55:05 PM
But icon during scannig in sys tray still missing...  ???

Which one is missing, avast or email Icon, if email icon have you checked the settings to display this (has it worked before). I'm not sure if this is displayed with Outlook or if it remains in the system tray after email has been scanned (only during scan).
Title: Re:Mail scanner broken with today's update?
Post by: Sindbad on November 13, 2004, 06:06:38 PM
But icon during scannig in sys tray still missing...  ???

Which one is missing, avast or email Icon, if email icon have you checked the settings to display this (has it worked before). I'm not sure if this is displayed with Outlook or if it remains in the system tray after email has been scanned (only during scan).

E-mail icon is missing (no a blue ball).

In previous ver it worked - only during scanning in sys tray icon was displayed - it indicated name of e-mail server when I pointed it.

I don'y change anything in Avast!. Maybe it's because Mail Protection Wizard no longer exist in new ver  ???
Title: Re:Mail scanner broken with today's update?
Post by: lukor on November 13, 2004, 06:36:57 PM
Apparently you used Internet Mail provider for you accounts in Outlook. That is not necesary. Outlook / Exchange provider plugs itself right into the Outlook program and works slightly differently. It does not connects to any pop/smtp servers, it just scans emails which outlook downloads by itself.

If you need more detailed info about performed scans, check "Show detailed info on performed action" in Outlook/Exchange provider on Advanced tab.
Title: Re:Mail scanner broken with today's update?
Post by: Sindbad on November 13, 2004, 07:02:42 PM
Apparently you used Internet Mail provider for you accounts in Outlook. That is not necesary. Outlook / Exchange provider plugs itself right into the Outlook program and works slightly differently. It does not connects to any pop/smtp servers, it just scans emails which outlook downloads by itself.

If you need more detailed info about performed scans, check "Show detailed info on performed action" in Outlook/Exchange provider on Advanced tab.

Ok, I understand it  8)
BTW, old ver of Avast "connects to any pop/smtp servers"  ??? Now my MS Outlook works as fast as thunderbolt ;D

Thankx a lot for explaination and sorry for wasting your time.
Title: Re:Mail scanner broken with today's update?
Post by: Vlk on November 13, 2004, 07:59:32 PM
Quote
If you leave your settings as they were before the update - it should work with avast4.5 as well. Especialy having pop3/smtp server set to 127.0.0.1, and username as my_real_name#my_pop3_server.domain.net.

It is NOT necessary but it shoud work.

We recommend to setup you mail client as if avast!  is not installed - but the old way works pretty the same as in previous versions.

This is simply not true. Well maybe it is, sort of.

If you leave the settings as they were BEFORE the update, it WON'T work. The reason is that you would have to change the ports in your mail program as well. The default port numbers are now 12025 for SMTP, 12110 for POP3 and 12143 for IMAP4.

So, the're basically two ways to make it work if you have set up the mail protection manually prior to updating to 4.5:

- either leave the 127.0.0.1 settings in your mail client as they were, BUT instruct the mail client to use the port numbers mentioned above

- OR reconfigure the mail clients as avast was not present at all (i.e. switch 127.0.0.1 back to pop.myprovider.com and username to myusername  instead of myusername#pop.myprovider.com.


Users of Zone Alarm may experience another problem when using the 2nd method, though. This is being discussed in different threads on the forum and we are working hard to solve it.


Thanks,
Vlk
Title: Re:Mail scanner broken with today's update?
Post by: conazus on November 13, 2004, 08:06:27 PM
Quote
If you leave your settings as they were before the update - it should work with avast4.5 as well. Especialy having pop3/smtp server set to 127.0.0.1, and username as my_real_name#my_pop3_server.domain.net.

It is NOT necessary but it shoud work.

We recommend to setup you mail client as if avast!  is not installed - but the old way works pretty the same as in previous versions.

This is simply not true. Well maybe it is, sort of.

If you leave the settings as they were BEFORE the update, it WON'T work. The reason is that you would have to change the ports in your mail program as well. The default port numbers are now 12025 for SMTP, 12110 for POP3 and 12143 for IMAP4.

So, the're basically two ways to make it work if you have set up the mail protection manually prior to updating to 4.5:

- either leave the 127.0.0.1 settings in your mail client as they were, BUT instruct the mail client to use the port numbers mentioned above

- OR reconfigure the mail clients as avast was not present at all (i.e. switch 127.0.0.1 back to pop.myprovider.com and username to myusername  instead of myusername#pop.myprovider.com.


Users of Zone Alarm may experience another problem when using the 2nd method, though. This is being discussed in different threads on the forum and we are working hard to solve it.


Thanks,
Vlk


Vlk.. okay now I am totally confused  :)

As I stated in the other thread a few minutes ago I did not change any of my settings , and 4.5 worked fine for me in Outlook Express and Thunderbird.    My settings ARE the 127.0.0.1 and  username#popusername  settings.   I just double checked and ports are 110 and 25.  

Its working in both programs.   I even ran the eicar test to be sure

*confused in AZ*
Title: Re:Mail scanner broken with today's update?
Post by: Vlk on November 13, 2004, 08:13:09 PM
Connie, I believe you're using Win9x. Everything I said only applies to NT-based systems. Sorry for not making this clear.

Cheers
Vlk
Title: Re:Mail scanner broken with today's update?
Post by: conazus on November 13, 2004, 08:15:22 PM
Vlk... ahhhhh okay...   thank you ...    
Title: Re:Mail scanner broken with today's update?
Post by: Reiner on November 14, 2004, 06:36:42 PM
Hi,

using the internet mail scanning function together with K9 (Spam-Filter) and The Bat! doesn't seem to work in the default settings. I changed everything back to my provider settings, but Incoming mails seem no to be scanned (no text is added). K9 fetches the mails directly from the mailserver bypassing avast!

Setting it to 12110 and using the old settings works. Is there a possibility using the "new" settings" together with K9 and the Bat!?

Reiner
Title: Re:Mail scanner broken with today's update?
Post by: tigemac on November 14, 2004, 07:50:41 PM
Vlk,

I noticed this issue as well.  I changed my settings per your instructions and it is working again.

However, I did use the MPW originally to setup my mail client and upon this update my 127.0.0.1 settings were not automatically reversed.  I had to do this step manually.

So, I don't think that the automated adjustment is working perfectly in all cases.  Just FYI...

-tigemac

P.S.  Thanks for making Avast transparent in Thunderbird!  It's much nicer this new way than having to do the loopback address and then the username#mailserver scenario.


Title: Re:Mail scanner broken with today's update?
Post by: Bombos on November 14, 2004, 08:16:06 PM
We had a similar problem and lost a lot of time because the help file  ;) told us to use the mail protection wizard, which was nowhere to be found.
Eventually we found the reply to a FAQ on the Avast site, saying this version does not work with 127.0.01 anymore.  Just leave the names of your regular pop and smtp server in the appropriate places of your e-mail program.
I did this manually for my wife and checked my Eudora settings and behold, it had already been changed!
So far so good, but...
I do not have these reassuring lines in my last e-mails:
X-Antivirus: avast! (VPS ###-#, mm/dd/yyyy), Inbound message
X-Antivirus-Status: Clean

Has Avast discontinued using these lines? Or were the mails not scanned at all?
Title: Re:Mail scanner broken with today's update?
Post by: .: Mac :. on November 14, 2004, 08:27:48 PM
The have disapperaed from my incoming and outgoing email as well
Title: Re:Mail scanner broken with today's update?
Post by: DavidR on November 14, 2004, 08:37:57 PM
They should still be there, is the total of scanned emails being increased?

This is from the headers of my last email
Quote
X-Antivirus: avast! (VPS 0446-2, 11/11/2004), Inbound message
X-Antivirus-Status: Clean
Title: Re:Mail scanner broken with today's update?
Post by: Bombos on November 14, 2004, 08:48:15 PM
Browsing different threads I came across the eicar-test virusses. I sent myself the first 6 tests - all except one were blocked. So it seems Avast is scanning (shshsh - don't tell anybody)
The only file not blocked was smime.p7s.
Maybe the Man From Avast wants to know.
Title: Re:Mail scanner broken with today's update?
Post by: Eddy on November 14, 2004, 08:51:18 PM
What happens if you add the extension p7s to the Standard Shield provider?
Title: Re:Mail scanner broken with today's update?
Post by: Bombos on November 14, 2004, 09:21:58 PM
Thank you, Eddy -- I did it and retried. The file has been deleted by the Avast scanner. Bye now.
Title: Re:Mail scanner broken with today's update?
Post by: Lars-Erik on November 14, 2004, 10:08:59 PM
It works automatically ONLY IF they were previously set up by the Mail Protection Wizard (which was not the case here - I believe...).

Ouch..  All the friend I have helped will kill me :-(
Most of them are manual setups with WinXP :-(

Why can't the old way still work? I donæt want YET ANOTHER service that is filtering all communication. It's just another slowdown. The 127.0.0.1 system for mail-scanning was the part of avast! I liked most. Now it has become just as all the other scanners :-(

(well, well, for Win98 it still functions as before :-)
Title: Re:Mail scanner broken with today's update?
Post by: .: Mac :. on November 14, 2004, 10:37:56 PM
Eicar it detected and removed from email so it works fine; I just miss the Email Scanned by Avast Antivirus etc at the bottom of my outgoing email
Title: Re:Mail scanner broken with today's update?
Post by: Tipton on November 14, 2004, 11:35:33 PM
Eicar it detected and removed from email so it works fine; I just miss the Email Scanned by Avast Antivirus etc at the bottom of my outgoing email

I don't understand your concern about this. The outbound and inbound message clean tags are still there. Also the popup telling you it is scanning is still there.

Tipton
Title: Re:Mail scanner broken with today's update?
Post by: neal62 on November 15, 2004, 12:00:34 AM
The mail scanner feature with the new version of Avast 4.5 are definitely still functioning. At least they are on my pc, right Tipton? ;D
Title: Re:Mail scanner broken with today's update?
Post by: Tipton on November 15, 2004, 12:02:43 AM
The mail scanner feature with the new version of Avast 4.5 are definitely still functioning. At least they are on my pc, right Tipton? ;D

Yes, and they are functioning on mine as well. You have to set it up in the mail provider options.

Tipton
Title: Re:Mail scanner broken with today's update?
Post by: S.Z.Craftec on November 15, 2004, 01:50:24 PM
Petersboulton - what a huge avatar  ???

Here is the forum policy:

http://forum.avast.com/index.php?board=1;action=display;threadid=6339 (http://forum.avast.com/index.php?board=1;action=display;threadid=6339)

Here is a quote:

Quote
do not use large pictures in signatures or avatars (mind other users who might have weaker connection and smaller display resolution)

Cheers !
Title: Re:Mail scanner broken with today's update?
Post by: trigger on November 16, 2004, 04:04:00 PM
Ok, before I mess things up... Does this transparent mail checking make the The Bat! plugin obsolete???

Peter
Title: Re:Mail scanner broken with today's update?
Post by: Vlk on November 16, 2004, 04:06:29 PM
Not really. Bat users should probably use the plugin (the same applies to Outlook users) because it has certain advantages - protection of SSL-enabled accounts for example.

Cheers
Vlk
Title: Re:Mail scanner broken with today's update?
Post by: trigger on November 16, 2004, 05:02:32 PM
Ok, I'll keep using it then. Thanks.

Peter
Title: Re:Mail scanner broken with today's update?
Post by: Dancer_ge on November 21, 2004, 07:08:26 AM
Hello, Vlk and you all.
I am any tech at all & am getting so confused on how to configure the eMail Scanner (in Avast!4.5) and Foxmail5. Ports and so, are the most xtrange thing for me about PCs.
Let me ask any of you give me clear (detailed as much as you can, sorry!) instructions on how to set them up, please. I have followed other related threads w/o getting the picture clear.
Account classes:
- ISP's POP
- My job's POP
- Hotmail's
- Yahoo's
Config:
- Windows me
- Kerio 2.5 PFw

Thanks a lot in advance for your help!

Will
Title: Re:Mail scanner broken with today's update?
Post by: Lisandro on November 21, 2004, 10:51:04 PM
Has Avast discontinued using these lines? Or were the mails not scanned at all?

The have disapperaed from my incoming and outgoing email as well

No... The headers must be there. Your email are not being scanned  :'( :-\
Title: Re:Mail scanner broken with today's update?
Post by: Fittie on November 23, 2004, 03:06:42 PM
I sent a help message to support before looking at these forums, apologies.

I use Win XP Home, Mozilla & Zone Alarm Pro. After installing the latest edition of Avast I could not access my mail via 127.0.0.1. I changed my mail settings to the ISP account settings but of course mail was not being scanned.

I uninstalled Avast & reinstalled it. Did not seem to make any difference. Booted up the computer today & a pop up from Zone Alarm said that Avast email scanner wanted to access the internet. Ticked allow & the mail is now being scanned. No change to my email settings. Is 127.0.01 not necessart now?
Title: Re:Mail scanner broken with today's update?
Post by: S.Z.Craftec on November 23, 2004, 03:20:14 PM
No, it's not necessary any more. Since the avast! version 4.5, mail handling is automatical. No need to set anything extra. Everybody using Windwos XP/NT should set their e-mail accounts just like avast! doesn't exist.

I'm glad you solved your problem now...

Cheers !
Title: Re:Mail scanner broken with today's update?
Post by: SupaSmurf on November 24, 2004, 02:42:09 AM
Ok after having read and reread this thread I'm starting to wonder what's going on with my copy of Avast.

I've already tried Vik's 2 suggestions. The first of simply changing what ports are being configured in the mail client to up in the 12000 range. Didn't work. To confirm that, my firewall even states that Avast Mail Protection is currently set to listen on ports 25/110/143. I see nothing about the 12,000 range anywhere listed.

Secondly I tried just setting up the mail client to it's regular settings to see if the transparency would work. Multiple test e-mails all return without a trace of inbound or outbound scanning in the headers.

I'm at a loss. If anyone can give me a hand with this I would be much obliged.

Win2000 SP4
Avast 4.5 Home
Thunderbird 0.8
Hotmail Popper 3.0.2
YahooPOPs!
Sygate Personal Firewall 5.6

Thx in advance
Title: Re:Mail scanner broken with today's update?
Post by: S.Z.Craftec on November 24, 2004, 03:20:38 AM
I'm not 100% sure, but I think that transparent mail scanner by default does not scan traffic between two programs that you are using on your PC. Those two are Thunderbird and Hotmail Popper. Try to enter these settings in avast4.ini file, under [MailScanner] section to enable scanning:

IgnoreLocalhost=0

In case you don't have [MailScanner] section in your avast4.ini file, just edit that file in some text editor, and add these lines:

[MailScanner]
IgnoreLocalhost=0

Title: Re:Mail scanner broken with today's update?
Post by: Rocket J Squirrel on November 24, 2004, 04:57:46 AM
I, too, experience the "127.0.0.1 not responding" message today after Avast updated itself. (Win2K, Thunderbird 0.9). After a while I finally gave up trying to the the two mail providers to start in Avast, and told TB to directly access the POP servers. Which works fine. Reading this thread I am told that Avast no longer needs the 127.0.0.1 re-direction, and scans mail transparently.

I am not sure it is actually doing so -- I am used to seeing a notification in my e-mail message headers that Avast has found the mail to be clean.

None of the e-mails that I've received today have such a notation in the mail headers . . . . what's a good test to confirm that Avast is scanning my mails?

PS.  An earlier post suggests adding "IgnoreLocalhost=0" to the [MailScanner] section of my avast4.ini file, but there is no [MailScanner] section in my avast4.ini file
Title: Re:Mail scanner broken with today's update?
Post by: Spock on November 24, 2004, 05:43:48 AM
Version 4.5 pro,  build 4.5.523 prevent sending E-mail with attachment with MS outlook express. Everything work O.K. with MS Outlook. If i terminate INTERNET MAIL in On Access protection controll then I can send e-mail with attachment normaly. Also
I have to notice, that this is happend on all computers not only on my.
Title: Re:Mail scanner broken with today's update?
Post by: S.Z.Craftec on November 24, 2004, 12:14:18 PM
PS.  An earlier post suggests adding "IgnoreLocalhost=0" to the [MailScanner] section of my avast4.ini file, but there is no [MailScanner] section in my avast4.ini file

Well, create it in your avast4.ini file. Open it with your text editor and add these lines at the bottom:

[MailScanner]
IgnoreLocalhost=0

And this is how mine looks like:

[MailScanner]
DefaultPopServer=ORIGINALpopName.OF.My.MAIL.PROVIDER
DefaultSmtpServer=ORIGINALsmtpName.OF.My.MAIL.PROVIDER
ShowTrayIcon=1
UseDefaultSmtp=0
AutoSetProtection=0
PopListen=127.0.0.1:110
SmtpListen=127.0.0.1:25
ImapListen=127.0.0.1:143
StartPop=1
StartSmtp=1
StartImap=1

Do I have to repeat that you have to set your smtp and pop3 server names in your e-mail client just like avast! doesn't exist ? That includes pop3 and smtp server names, and your logging name and password (originals for each account you have). There are many threads covering this issue, and I'm kinda little tired typing this million times over and over again. I'm not trying to sound harsh on anyone, but it's very hard to follow all those posts and requests, especially considering that we already answered so many questions regarding same issue in some other threads. Please, use wonderful and very causy SEARCH feature in these forums to get more info (button is up there). Just type the key word and hit the search button.

How to properly set your mail provider, see by clicking on the link in my signature. That way you'll be sure that INSERT note into clean messages is enabled in avast! On Access Scanner / Internet Mail  provider...
Title: Re:Mail scanner broken with today's update?
Post by: S.Z.Craftec on November 24, 2004, 12:15:26 PM
Spock wrote:
Quote
Version 4.5 pro,  build 4.5.523 prevent sending E-mail with attachment with MS outlook express. Everything work O.K. with MS Outlook. If i terminate INTERNET MAIL in On Access protection controll then I can send e-mail with attachment normaly. Also
I have to notice, that this is happend on all computers not only on my.

If you haven't noticed already, there is program update (4.5.531, and it solves many issues). Try that and see what happens. Just invoke normal program update in avast!

avast! is NOT preventing sending messages in Outlook Express on ALL computres. Actually, that's completely untrue. You are just one of many (unfortunately) unlucky users that has problem with this issue. Outlook Express and MS Outlook 2003 works great in here. Never had any single problem with avast! in my whole life. Windows XP Professional SP2 (all updates). Check every possible seetings. Check how everything in set in avast! On-Access Scanner / Internet Mail Provider, check how your e-mail accounts are defined in Outlook Express. Post back your settings in here, that includes original smtp and pop3 server names, and the form of your loging name and password (don't have to type exactly your loging name, just post back what's the form of it - it should be just your loging name that you've got from your mail provider, without any of those # signs like it was the case in avast! 4.1 mail handler).

It's always desireable to post your detailed configurations, and programs installed on your system...  ;)
Title: Re:Mail scanner broken with today's update?
Post by: Spock on November 24, 2004, 04:11:22 PM
Thank you for anwser. I instaled avast on many computers of my friends and evereyone of them reprot the same problem with sending e-mail with attachment.
I have all my pop  and smtp server properly set, but problem stays.
Now i will tray to update version and will report if anything change.
Title: Re:Mail scanner broken with today's update?
Post by: Spock on November 24, 2004, 04:14:00 PM
i have ivoke program update as you recomend. This is what i get.

Information about current update:
Total time: 3 s

- Program: Already up to date
  (current version 4.5.523)
- Vps: Already up to date
  (current version 0448-0)

Server: download10.avast.com (207.44.182.35)
Downloaded files: 3 (0.03 KB)





There is no 4.5.531 version availabile.
Title: Re:Mail scanner broken with today's update?
Post by: S.Z.Craftec on November 24, 2004, 04:21:50 PM
Well unfortunately, that's not true... see here:

http://forum.avast.com/index.php?board=11;action=display;threadid=8786;start=75#msg75705 (http://forum.avast.com/index.php?board=11;action=display;threadid=8786;start=75#msg75705)

How did I get mine ? Igor announced it in one of those threads...  ;)
Title: Re:Mail scanner broken with today's update?
Post by: igor on November 24, 2004, 04:24:18 PM
The new build (531) is still delivered as beta - i.e. to use it, it's necessary to replace the servers.def file (or actually, run the executable announced by Vlk in the beta thread - which does it for you). Build 523 is "official" - i.e. you won't get from 523 to 531 by an ordinary update.
Title: Re:Mail scanner broken with today's update?
Post by: Spock on November 24, 2004, 04:25:29 PM
Yes, beta versions does not install automaticly.
Title: Re:Mail scanner broken with today's update?
Post by: S.Z.Craftec on November 24, 2004, 04:28:32 PM
The new build (531) is still delivered as beta - i.e. to use it, it's necessary to replace the servers.def file (or actually, run the executable announced by Vlk in the beta thread - which does it for you). Build 523 is "official" - i.e. you won't get from 523 to 531 by an ordinary update.

Yes that's true, but I assumed that he already was using beta, since he had so many problems. It's natural to try even with BETA releases when your program it's not working as you would like it to work...  ;)

Spock, find some info on how to update to 4.5.529 first (it's much easier, just download little exe file and start it from your computer... Vlk explained everything)

Cheers !

EDIT: See here:

http://forum.avast.com/index.php?board=2;action=display;threadid=9007 (http://forum.avast.com/index.php?board=2;action=display;threadid=9007)
Title: Re:Mail scanner broken with today's update?
Post by: Spock on November 24, 2004, 04:35:27 PM
Alredy instaled Beta now and everything works O.K.

Thanks !
Title: Re:Mail scanner broken with today's update?
Post by: S.Z.Craftec on November 24, 2004, 04:42:27 PM
Now, your avatar makes sence  ;D He looks so happy !

OK, I told you you'll be happy again... and...

DON'T FORGET TO HELP YOUR FRIENDS YOU INSTALLED AVAST! ON THEIR SYSTEMS, THAT ARE HAVING THOSE PROBLEMS... do the same thing on their systems as well...

Cheers !
Title: Re:Mail scanner broken with today's update?
Post by: Spock on November 24, 2004, 04:44:49 PM
Normaly!
Title: Re:Mail scanner broken with today's update?
Post by: Rocket J Squirrel on November 24, 2004, 05:26:58 PM
PS.  An earlier post suggests adding "IgnoreLocalhost=0" to the [MailScanner] section of my avast4.ini file, but there is no [MailScanner] section in my avast4.ini file

Well, create it in your avast4.ini file. Open it with your text editor and add these lines at the bottom:

[MailScanner]
IgnoreLocalhost=0

<snip>

Adding that entry to the ini file did fix the problem: Avast is now scanning incoming e-mails and is adding the information to the headers.

I did not automatically add that entry for a couple of reasons:

1. I am new to this forum and unfamiliar with the regular folk -- the suggestion might not have been a recommended fix.

2. It seemed odd that Avast -- normally a plug and play program -- needed hand-editing of an ini file.

Quote
Do I have to repeat that you have to set your smtp and pop3 server names in your e-mail client just like avast! doesn't exist ? That includes pop3 and smtp server names, and your logging name and password (originals for each account you have). There are many threads covering this issue, and I'm kinda little tired typing this million times over and over again. I'm not trying to sound harsh on anyone, but it's very hard to follow all those posts and requests, especially considering that we already answered so many questions regarding same issue in some other threads.

Yes, I expect it is frustrating. I have mentioned in this thread (and in another that I started and will let die so that this issue remains in one thread) that I re-set Thunderbird as if Avast was not in the system as a work-around -- before I visitied this help forum.

Quote

Please, use wonderful and very causy SEARCH feature in these forums to get more info (button is up there). Just type the key word and hit the search button.

This may be a new topic: Avast seems more aggressive now. I am receiving many, many "Suspicious Whitespace Sequence" warnings on good e-mails that I receive from a listserv I am subscribed to. This is new behavior. The older Avast had some setting to turn this warning off and just let the mail through . . . now, with Internet and Outlook Providers turned off (Win2k) I don't see how to tell Avast to ignore this pattern. What would be the Search keyword for this question?
Title: Re:Mail scanner broken with today's update?
Post by: S.Z.Craftec on November 24, 2004, 05:41:41 PM
Quote
1. I am new to this forum and unfamiliar with the regular folk -- the suggestion might not have been a recommended fix.

2800 and something posts in these forums should point that I'm not kidding and for sure I'm not gonna offer some solution that is not already double checked...

Well, this particular fix that just helped you, is recommended by Alwil guys. If you properly use Search feature, you'll find few threads covering it...

This may be a new topic: Avast seems more aggressive now. I am receiving many, many "Suspicious Whitespace Sequence" warnings on good e-mails that I receive from a listserv I am subscribed to. This is new behavior. The older Avast had some setting to turn this warning off and just let the mail through . . . now, with Internet and Outlook Providers turned off (Win2k) I don't see how to tell Avast to ignore this pattern. What would be the Search keyword for this question?

You have to take into consideration that this program update (latest 4.5.531) is still in Beta phase. There are many threads that mentioned this before. Untill current avast! program update becomes regular program update, it will be this way. Alwil guys are still doing some changes and updates, so this is necessary untill everything is done...

I pointed you and everyone else to SEARCH feature for well knowing issues that has been brough to these threads many many times in the past. Regarding this new issue, you'll have to wait for respond from someone that is more familiar with it. We are like family in here... no one knows everything, but everyone knows something. When you have all those people in the same room (actualy, in these forums), you've got great help. Please be patient and someone will come up with answer very soon...

Thanks in advance !
Title: Re:Mail scanner broken with today's update?
Post by: Rocket J Squirrel on November 24, 2004, 07:30:08 PM
Quote
1. I am new to this forum and unfamiliar with the regular folk -- the suggestion might not have been a recommended fix.

2800 and something posts in these forums should point that I'm not kidding and for sure I'm not gonna offer some solution that is not already double checked...

Well, this particular fix that just helped you, is recommended by Alwil guys. If you properly use Search feature, you'll find few threads covering it...


Point taken. My apologies . . . this forum seems to be a lot more active than many other app forums that I've used. I'll shut up now, use the searches, and see how things turn out!

Oh -- it may have been that addition to the ini file, but now the Internet Mail provider is up and running. So things are working well.
Title: Re:Mail scanner broken with today's update?
Post by: S.Z.Craftec on November 24, 2004, 07:41:32 PM
Well my friend, no need to appologize. You are just one of many users that were seeking for help. That's normal... our nerves are very thin sometimes, but if we manage somehow to stay calm  ;D , then everything should be OK, and fixed at the end.

Stick around and I'm sure you'll be even more pleasantly surprised with these forums and it's memebers. This is one great family with great atmosphere in here. Make it even better with your presence.

I'm sure, you'll be able to help to someone else one day, and that way contribute to these forums in a best possible way.

I'm really glad you solved your problem, but also, I'm 100% sure it will be solved automaticaly, without manual "touching" of avast4.ini file in next program build.

Cheers !
Title: Re:Mail scanner broken with today's update?
Post by: Wearb on November 24, 2004, 10:29:37 PM
Thank you for anwser. I instaled avast on many computers of my friends and evereyone of them reprot the same problem with sending e-mail with attachment.
I have all my pop  and smtp server properly set, but problem stays.
Now i will tray to update version and will report if anything change.

I am having the same problem. I updated to the Beta 4.5-531 and I still cannot send attachments using Outlook express. If I disable Avast Internet Mail then I can send attachments. I have tried removing all the ticks from the Avast email scanner check boxes, but that didn't work either.
Anyone any got other suggestions?
Title: Re:Mail scanner broken with today's update?
Post by: SupaSmurf on November 24, 2004, 10:55:00 PM
Many thanks for the speedy reply Craftec.
Unfortunately I wasn't expecting SUCH a fast reply and ended up just going to bed. And now I'm at work, so I'll give it a shot whenever I get home tonight. Thanks though, I'll let you know what the results are.
Many Thanks again.