Avast WEBforum
Business Products => Archive (Legacy) => Avast Business => Avast Endpoint Protection => Topic started by: RMG60 on October 11, 2011, 08:24:36 PM
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Hi,
I purchased 25 seats last week. It doesnot work and I am not getting the support I need. I have asked for refund which it states on the website, within 30 days.
No one is replying my email, what's going on? because I asked for a refund?
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Did you buy from a reseller or from Avast..??
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I bought it from their online store.
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I bought it from their online store.
Contact Sales: http://www.avast.com/contact-form.php?loadStyles&subject=SALES
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I did already.....no one returns my email. What is worst is that I dont have anti virus now in the office. Without refund, I can not make another purchase.
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Call us at:
00 420 274 005 777
Business hours:
Monday-Friday
9:00-17:00(9am-5pm)
Central-European Time
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no us number?
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no us number?
No, sorry. (Assumed you didn't purchase from an US-reseller.)
But you could also ask on the forum to solve your problem. ;)
Which product(s) did you purchase..??
What problem do you have..??
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I purchased Biz Protection. I have tried to install the console on Servers, PC. All of them installed without problem, but when try to open in browser, it shows page can not be displayed.
I have followed the FAQ, I can not even see the page.
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I purchased Biz Protection. I have tried to install the console on Servers, PC. All of them installed without problem, but when try to open in browser, it shows page can not be displayed.
Which version is installed..? The latest is 1.1.131.7
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Which version is installed..? The latest is 1.1.131.7
+1
or try with another browser, I use Firefox and I add a security exception.
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I can not even check, there is no verion on the install package. I downloaded them last Thursday.
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I can not even check, there is no verion on the install package. I downloaded them last Thursday.
Here are the links to download the new version: (Pick the one you purchased..!!)
avast! Business Protection: http://files.avast.com/iavs5x/setup_console_bp.exe
avast! Business Protection Plus: http://files.avast.com/iavs5x/setup_console_bpp.exe
And here are the manuals:
BP/BPP: http://files.avast.com/files/documentation/quick-start-guide-business-protection-en-ww.pdf
BP/BPP: http://files.avast.com/files/documentation/business-protection-plus-administrators-guide.pdf
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did you open the browser on the server where the console is installed or tried to open via a remote browser? Do you have silverlight installed if you do via remote browser?