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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Jack 1000 on October 29, 2011, 11:13:33 AM

Title: Who Got An Avast Easy Pass Pop-Up?
Post by: Jack 1000 on October 29, 2011, 11:13:33 AM
In the message notification center and it did not leave the screen until you clicked x to close it?  I hope this is not a new trend.  I love Avast!  However, the only AV messages that I want to see are:

1.) Your Virus Definitions have been automatically updated.
2.) A new version of Avast is available.
3.) Notification and or blockages of viruses and threats.

At least make the pop-up disappear within 10 seconds like the others.

Jack
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Giraffe on October 29, 2011, 11:30:02 AM
Yes, got one this morning and had to close it.
However, Avast has to make money and an occasional pop-up is a small price to pay for what we get for nothing.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Hellion on October 29, 2011, 11:38:21 AM
I switched from Avira (with it's higher detection rates)to Avast! because of overzealous advertising.

I agree with Jack 1000 in hoping that this is not a new trend.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Lisandro on October 29, 2011, 01:07:45 PM
It's not a new trend. Just a sales campaign that we will see few times a year.
avast won't show an ad popup each update like Avira did.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: NON on October 29, 2011, 03:01:14 PM
I got one today, but it's not so showy. It's acceptable.

Only thing I want to say is its language... the ad is English even here in Japan.
I hope next ad avast put will be translated and not shown until translated ones are ready.
Some were indeed confused and asked about it because they are not good at English.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: ady4um on October 29, 2011, 03:10:18 PM
Only thing I want to say is its language... the ad is English even here in Japan.

In this case, the ad is for an English-only tool (at least for now), so even if they take the time to translate the ad, that won't help those non-English users :(. Your point is still valid though.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Lisandro on October 29, 2011, 03:14:44 PM
More work for the translators ;D
Although, I do not receive any package to be translated...
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: NON on October 29, 2011, 03:39:34 PM
In this case, the ad is for an English-only tool (at least for now), so even if they take the time to translate the ad, that won't help those non-English users :(.
Oh, I completely forgot about it :-X
I just read ManyQs's post in General section, now I can understand why the ad is English here in Japan... "translated" is not always good thing...

More work for the translators ;D
I'm most grateful to translators. :)
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: MrRAlan on October 29, 2011, 05:03:51 PM
It's not a new trend. Just a sales campaign that we will see few times a year.
avast won't show an ad popup each update like Avira did.

It is a new trend...it just started this summer.  This really SUCKS!
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: DavidR on October 29, 2011, 05:13:51 PM
It's not a new trend. Just a sales campaign that we will see few times a year.
avast won't show an ad popup each update like Avira did.

It is a new trend...it just started this summer.  This really SUCKS!

So it pops up, takes seconds to cancel if you aren't interested. You can always take your business to another free AV and see what their advertising is like.

I don't think this intrusive (certainly not like the big in your face one from before), small toaster style pop-up, they need to resolve the problem with the timing it remains up.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: alpha1 on October 29, 2011, 05:22:04 PM
More work for the translators ;D
Although, I do not receive any package to be translated...

you know japanese too?   :o
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Asyn on October 29, 2011, 05:55:45 PM
Although, I do not receive any package to be translated...

Maybe because this is only sent out to the English speaking users for now..!!?? ;)
I didn't see it yet and also got no feedback from the German users so far.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: John.A on October 29, 2011, 09:19:38 PM
I too got very annoyed with this. I was watching a movie in full screen when this stupid ad came up ruining the movie.  >:( Not the first time it happened either, I also got an popup ad for avast internet security some month ago. I got so sick of it that I uninstalled Avast. Now I'm going to try Microsoft Security Essentials instead. Maybe I return to Avast later if you change your mind about annoying your users like this.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Asyn on October 29, 2011, 09:27:14 PM

Now I'm going to try Microsoft Security Essentials instead.

Have fun with MSE.
See you soon back here. ;D
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: elzar on October 29, 2011, 10:44:31 PM
I too got very annoyed with this. I was watching a movie in full screen when this stupid ad came up ruining the movie.  >:( Not the first time it happened either, I also got an popup ad for avast internet security some month ago. I got so sick of it that I uninstalled Avast. Now I'm going to try Microsoft Security Essentials instead. Maybe I return to Avast later if you change your mind about annoying your users like this.

I feel the same way.  I don't have the time to fully investigate what else is out there though.   Sigh.  This SUCKS!  Boo on Avast for these crap ads yet AGAIN.  This goddam popup came up and screwed up something I was working on.  And NO WAY TO CLOSE IT!  Half of its window was off the screen and the ONLY WAY I could get rid of it was to click on the "LEARN MORE" button for the $*&%ING AD, which then invoked INTERNET EXPLORER to go to the avast website - a browser which I NEVER USE AND DO NOT EVEN WANT RUNNING ON MY PC.  Totally unacceptable.  Being "free" is not a license to assault users with unwanted popups.  Of course the Avast cheerleaders will say how it is perfectly fine to do this though.  What else is new.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Para-Noid on October 29, 2011, 11:06:12 PM
First, elzar there is no need to cuss. Second, so there is a pop-up big deal! Every now and then there will be a pop-up. To me that is a very small price to pay for the "free" protection that you get with avast. Believe it or not The Czech Republic has a free enterprise economy. Which means they get to make a profit. And I'm pretty sure their employees prefer to get a paycheck. So if you want to moan and groan then go to another a/v go ahead...you will come crawling back.  :)
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Gargamel360 on October 29, 2011, 11:24:14 PM
Of course the Avast cheerleaders will say how it is perfectly fine to do this though.  What else is new.
Where are Avast!'s cheerleaders?  No one has told me about any. 
(http://upload.wikimedia.org/wikipedia/commons/thumb/b/b0/ROOSTERS_CHEERGIRLS_.jpg/150px-ROOSTERS_CHEERGIRLS_.jpg)
If Avast! does not have any cheerleaders, then this guy has a great idea, you can never have too many cheerleaders. 
This would be a great way to promote EasyPass, vs. pop-ups. ;D
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: spg SCOTT on October 29, 2011, 11:58:44 PM
I too got very annoyed with this. I was watching a movie in full screen when this stupid ad came up ruining the movie.  >:( Not the first time it happened either, I also got an popup ad for avast internet security some month ago. I got so sick of it that I uninstalled Avast. Now I'm going to try Microsoft Security Essentials instead. Maybe I return to Avast later if you change your mind about annoying your users like this.

I feel the same way.  I don't have the time to fully investigate what else is out there though.   Sigh.  This SUCKS!  Boo on Avast for these crap ads yet AGAIN.  This goddam popup came up and screwed up something I was working on.  And NO WAY TO CLOSE IT!  Half of its window was off the screen and the ONLY WAY I could get rid of it was to click on the "LEARN MORE" button for the $*&%ING AD, which then invoked INTERNET EXPLORER to go to the avast website - a browser which I NEVER USE AND DO NOT EVEN WANT RUNNING ON MY PC.  Totally unacceptable.  Being "free" is not a license to assault users with unwanted popups.  Of course the Avast cheerleaders will say how it is perfectly fine to do this though.  What else is new.

I obviously feel a certain way about these things, which I wont discuss, since you know any way.

What I am more interested in is why people are so against the ads. (from a curiosity aspect)

What I mean is that take Avira for instance, it is known to pop up an ad, and people accept that as normal. Yet avast gives an ad(s) and people are talking about moving avs.

My theory is that it is the change in business model that annoys you, since avast didn't really use ads per say. People are used to not getting ad(s) from avast, so this change is a big thing for them. (would that be an accurate guess?)

I am also interested in your comment about how you couldn't close it. I haven't got it yet, but from screenshots, it appears similar to the other popups and has the close button on it.


Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: DavidR on October 30, 2011, 12:46:21 AM
Yes it has a small close X button, and a pin button (for those that really like it and don't want it to go).

Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: alpha1 on October 30, 2011, 01:28:09 AM
Yes it has a small close X button, and a pin button (for those that really like it and don't want it to go).
;D

scott,i dont think the issue is people not being accustomed to avast ads,rather many of the people who use avast free,
choose it over other free AVs because of its lack of ads,especially the big,in your face popup types.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Para-Noid on October 30, 2011, 02:29:41 AM
Yes it has a small close X button, and a pin button (for those that really like it and don't want it to go).
;D

scott,i dont think the issue is people not being accustomed to avast ads,rather many of the people who use avast free,
choose it over other free AVs because of its lack of ads,especially the big,in your face popup types.
Read reply #15
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Diddy on October 30, 2011, 03:31:03 AM
HI I got the Easy pass notification yesterday afternoon when I turned on my computer I must say though I do not mind it is only two bad that having avast free I wish they would have given it to avast free members to but yes I do understand that avast has to make money some how.
It is ok Avast software i still like you as a company.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Giraffe on October 30, 2011, 12:09:14 PM
Yes, Avast using IE instead of the default (and usually open) browser really puts me off.
I have IE blocked from the internet in Comodo Firewall, so after waiting for IE to open, then clicking on No to scripts, then closing IE's box that wants to solve the problem (the only problem is IE!) I can finally get rid of IE.
That reminds me, I've an nLited version of XP that doesn't have IE, now where did I put it...
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: NON on October 30, 2011, 12:15:48 PM
Yes, Avast using IE instead of the default (and usually open) browser really puts me off.
???

For me avast uses default browser (i.e. Firefox) to open information pages.
Did you really set your browser as default?
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Giraffe on October 30, 2011, 12:31:14 PM
Yes - and all other links open in Opera except an occasional one in Usenet that actually has "url:" at the start of a url!
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Sparxx on October 30, 2011, 02:26:58 PM
Yes, Avast using IE instead of the default (and usually open) browser really puts me off.
I have IE blocked from the internet in Comodo Firewall, so after waiting for IE to open, then clicking on No to scripts, then closing IE's box that wants to solve the problem (the only problem is IE!) I can finally get rid of IE.
That reminds me, I've an nLited version of XP that doesn't have IE, now where did I put it...

Grow up people, there will be no harm if some program will need IE from time to time to open a link, it's absolutely absurd how some of us don't like IE just because it's a geek trend to not like it(and the majority even does not know why they hate it so much  ;D ), and if you don't know each and every browser has major security holes.
And yes, i know that you may love the addons of Firefox or Chrome, or some other features missing or not so well implemented in IE, but still i don't get why some people are so angry when they see IE, are you feeling better after that or what?
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: igor on October 30, 2011, 03:46:30 PM
Well... while IE engine is needed to render some content (e.g. the CHM-based help), avast! doesn't try to open the links specificaly in IE.
So, there must be something special about the machine configuration... would be interesting to find out what exactly, and possibly handle that case in avast's code.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: FlyingRobot on October 30, 2011, 06:47:06 PM
Regarding the tangential subject of locking down IE...

I have IE blocked from the internet in Comodo Firewall...

Would you mind elaborating on your approach?  For example, do you mean you have rules setup for iexplore.exe that allows access to Microsoft/Windows Update but nothing else?

It has been some time since I wrote Windows applications and worked with the web browser control.  I can't remember for sure, but I want to say that program XYZ hosting a web browser control for purposes of using IE's engine to access/render things would appear to Comodo as XYZ accessing the net.  Thus, for example, were a trusted application such as Avast to access/render ads or information that way, they'd get through.

One thing I do is maximize the restrictions on IE's Internet Zone and then use the Trusted Zone as a white-list for the absolute minimal number of sites (currently just Microsoft Update).  IIRC, and based on a recent experience with an application that seemed to use the web browser control for stuff, the web browser control honors Internet Settings at least to some extent (can't remember the details of over-riding things when hosting it).  I recall reading of a supposedly better approach which uses the Internet Options Content Advisor and a custom PICS rule.  I'm not sure if these approaches are out-dated though.  On some fronts I'm just not keeping up (sigh).

I don't want to jack the thread, but comments on this subject would be appreciated as both IE and by extension the Windows web browser control simply aren't secured to the extent that my (main) browser is and thus the former pose a potential risk.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Giraffe on October 31, 2011, 10:00:03 AM
That's almost all beyond me - I just have IE as a Blocked Application.
Windows Update Service is Disabled and I occasionally install an update that looks necessary. I've seen too many topics where WU has borked things.

Yes, other browsers have insecurities but most are fixed quickly and are minor anyway. Also Opera and Firefox are civilised to use (FF with extensions) and IE is cr@p.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: FlyingRobot on October 31, 2011, 12:44:54 PM
@Giraffe: OK, well for now just be aware that IE is an application and wrapper around functionality (a browser engine, if you will) that is included with Windows and is accessible to other applications besides IE.  Rules that target IE the application may not target "the engine" and other software that utilizes "the engine".  I think the most important subject is Igor's message just before my previous one.  There seems to be a willingness to try to understand why it is that IE was opened on your machine.  I hope you have followed up, or will follow up, on that. 
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: YoKenny on October 31, 2011, 01:16:56 PM
Yes, other browsers have insecurities but most are fixed quickly and are minor anyway. Also Opera and Firefox are civilised to use (FF with extensions) and IE is cr@p.
Please read
Quote
Windows Explorer is a file manager application that is included with releases of the Microsoft Windows operating system from Windows 95 onwards. It provides a graphical user interface for accessing the file systems. It is also the component of the operating system that presents many user interface items on the monitor such as the taskbar and desktop. Controlling the computer is possible without Windows Explorer running (for example, the File | Run command in Task Manager on NT-derived versions of Windows will function without it, as will commands typed in a command prompt window). Located in the C:\Windows directory, it is sometimes referred to as the Windows Shell, explorer.exe, or simply “Explorer”.
http://en.wikipedia.org/wiki/Windows_Explorer
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Asyn on October 31, 2011, 01:24:07 PM
Please read
Quote
Windows Explorer...

http://en.wikipedia.org/wiki/Windows_Explorer

Kenny, he's talking about IE not WE. ;)
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: YoKenny on October 31, 2011, 01:29:29 PM
Please read
Quote
Windows Explorer...

http://en.wikipedia.org/wiki/Windows_Explorer

Kenny, he's talking about IE not WE. ;)
WE is the basis for all of Windows!  ::)
http://en.wikipedia.org/wiki/Windows_Shell
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Asyn on October 31, 2011, 01:31:24 PM
WE is the basis for all of Windows!  ::)
http://en.wikipedia.org/wiki/Windows_Shell

Sure, but nobody was talking about WE..!! ;)
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: alpha1 on October 31, 2011, 01:36:02 PM
Please read
Quote
Windows Explorer...

http://en.wikipedia.org/wiki/Windows_Explorer

Kenny, he's talking about IE not WE. ;)
WE is the basis for all of Windows!  ::)
http://en.wikipedia.org/wiki/Windows_Shell

it still has nothing to do with browsers. ::)
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Giraffe on November 01, 2011, 09:33:41 AM
Well... while IE engine is needed to render some content (e.g. the CHM-based help), avast! doesn't try to open the links specificaly in IE.
So, there must be something special about the machine configuration... would be interesting to find out what exactly, and possibly handle that case in avast's code.
Yes - it's just that I don't know. Opera is set as the default browser.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: FlyingRobot on November 01, 2011, 09:11:20 PM
Interesting questions would be HOW is a default browser set and what might over-ride that setting.  Recalling support for an application to register to handle certain protocols, I just whipped up this search which might provide a starting point if you are interested in delving into things:

https://www.google.com/search?num=30&hl=en&lr=&as_qdr=all&ie=ISO-8859-1&q=msdn+URL+protocol+register+%22default+browser%22&btnG=Search (https://www.google.com/search?num=30&hl=en&lr=&as_qdr=all&ie=ISO-8859-1&q=msdn+URL+protocol+register+%22default+browser%22&btnG=Search)

Some of that is technical and involves manual poking around.  Perhaps there is a freeware program that provides an easy to user interface for examining/changing related settings.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Asyn on November 01, 2011, 09:17:28 PM
Interesting questions would be HOW is a default browser set and what might over-ride that setting. 

Well, it could be related to this... ;)

Windows Update Service is Disabled and I occasionally install an update that looks necessary. I've seen too many topics where WU has borked things.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: alpha1 on November 01, 2011, 09:30:14 PM
Interesting questions would be HOW is a default browser set and what might over-ride that setting. 

Well, it could be related to this... ;)

Windows Update Service is Disabled and I occasionally install an update that looks necessary. I've seen too many topics where WU has borked things.
although that's pretty funny  ;D asyn,there are probably other causes and issues.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Asyn on November 01, 2011, 09:39:59 PM
although that's pretty funny...

Funny..?? Why...???
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: alpha1 on November 01, 2011, 09:56:03 PM
although that's pretty funny...

Funny..?? Why...???
the way you presented it was funny to me,also,choosing particular updates to install from windows update shouldn't affect default browser settings.
the name giraffe doesnt make things less funny either.  ;D
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Asyn on November 01, 2011, 09:59:11 PM
also,choosing particular updates to install from windows update shouldn't affect default browser settings.

That's where you're wrong.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Dch48 on November 01, 2011, 10:59:02 PM
I too got very annoyed with this. I was watching a movie in full screen when this stupid ad came up ruining the movie.  >:( Not the first time it happened either, I also got an popup ad for avast internet security some month ago. I got so sick of it that I uninstalled Avast. Now I'm going to try Microsoft Security Essentials instead. Maybe I return to Avast later if you change your mind about annoying your users like this.
If you had your settings done correctly, you would have never seen that popup while in full screen mode. I too got the popup last night on my XP machine but I haven't seen it yet on this one.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: alpha1 on November 01, 2011, 11:10:04 PM
I too got very annoyed with this. I was watching a movie in full screen when this stupid ad came up ruining the movie.  >:( Not the first time it happened either, I also got an popup ad for avast internet security some month ago. I got so sick of it that I uninstalled Avast. Now I'm going to try Microsoft Security Essentials instead. Maybe I return to Avast later if you change your mind about annoying your users like this.
If you had your settings done correctly, you would have never seen that popup while in full screen mode. I too got the popup last night on my XP machine but I haven't seen it yet on this one.
yes,if you go to settings > silent/gaming mode,and check "silent if a full screen application is running",or "silent/gaming mode",which will completely suppress all alerts,messages,popups.
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Dch48 on November 01, 2011, 11:10:37 PM
That's almost all beyond me - I just have IE as a Blocked Application.
Windows Update Service is Disabled and I occasionally install an update that looks necessary. I've seen too many topics where WU has borked things.

Yes, other browsers have insecurities but most are fixed quickly and are minor anyway. Also Opera and Firefox are civilised to use (FF with extensions) and IE is cr@p.
What total nonsense, there is absolutely nothing wrong with IE9 and blocking WU is just ridiculous. I have never had a problem stemming from a Windows Update in any version of Windows I have run. Win98SE, XP Media Center and Professional editions, Vista, and now Win7 have always applied every update without a single problem coming up afterwards. I have never had to uninstall an update.

Getting back to the popup, when it came up on the XP machine, I did click the link and guess what, it opened in Chrome which is the default browser on that machine. Maybe Opera wasn't recognized because it's too obscure, who knows?
Title: Re: Who Got An Avast Easy Pass Pop-Up?
Post by: Hellion on November 02, 2011, 11:54:42 AM
off topic!

Hi All,

I remember when I still used Avira.

I used to block the Avira popup by not allowing the avnotify.exe to run.