Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: daddyboy2 on November 04, 2011, 06:24:56 AM

Title: could avast free be causing my lappy running xp sp3 to hang on shutdown ?
Post by: daddyboy2 on November 04, 2011, 06:24:56 AM

could this be happening ?
how can I check , ( sorry im a bit green on this )
cheers  ???

Title: Re: could avast free be causing my lappy running xp sp3 to hang on shutdown ?
Post by: iyogisolutions1 on November 04, 2011, 07:18:32 AM

Hi,

  Please make sure that your computer doesn't have any other security software in it.It is not recommended to have more than one security software in the computer at the same time. It will cause conflicts in your computer which will seriously compromise your computer's performance. Hope you got our point.

You can download the removal tools of respective softwares from the following link.

http://thewebatom.net/uninstallers/security-software/

Have a wonderful day. Good k@rma!

Title: Re: could avast free be causing my lappy running xp sp3 to hang on shutdown ?
Post by: daddyboy2 on November 04, 2011, 07:29:19 AM

ok , thanks , avast free doesnt have a firewall does it ?
because im running the windows xp pro sp3 version

Title: Re: could avast free be causing my lappy running xp sp3 to hang on shutdown ?
Post by: CraigB on November 04, 2011, 07:42:47 AM

You are correct, the free version does not have a firewall.

Why is xp pro a concern ?

Title: Re: could avast free be causing my lappy running xp sp3 to hang on shutdown ?
Post by: daddyboy2 on November 05, 2011, 05:35:41 AM

thanks dude , no, no concern over xp
I just wondered thats all :P

Title: Re: could avast free be causing my lappy running xp sp3 to hang on shutdown ?
Post by: CraigB on November 05, 2011, 05:37:19 AM

No worries  :)

Title: Re: could avast free be causing my lappy running xp sp3 to hang on shutdown ?
Post by: norel on November 07, 2011, 06:43:45 AM

You could go to Settings>Troubleshooting and temporarily disable the Avast self-defense module, then disable and stop the Avast service and restart. If it shuts down okay, turn everything back on and try it again. That should tell you if it's Avast.