Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: lydia38024 on November 16, 2004, 04:41:28 PM
-
help.......... ok i duno what the prob is..... but after uninstalling avast then reinstalling....... now yahoo is blank and system restore is blank and it keeps saying JAVA error...... and it wasnt' untill the uninstall reinstall of avast that this all happened....... what could be the prob????? ???
-
now yahoo is blank
What do you mean? Can't see the yahoo website?
system restore is blank
You mean you can't enable/disable system restore?
Do you mean system restore points are gone?
and it keeps saying JAVA error
When do you get this error?
What is the exact error?
What OS are you using?
What exact version of Avast?
What was the reason to uninstall/reinstall Avast in the first place?
-
ok......
the NEW version of avast.......unintalled it to see if that was the problem in the first place due to error occuring AFTER installing them in first place.....
having....
NDA Error
Failed to initialize script engine for "JavaScript"
and no its not yahoo website its the messenger
its blank
and when i try to do a system restore its blank to.......
-
Have you tried to boot with "last know working configuration"?
-
i have no clue what ur talkin bout.......
if ur meanin system restore..........
i would LOVE to do that...... but the PAGE IS BLANK.........
i can't system restore if the whoel thing is blank.......
what am i sposed to do????
-
Hit F8 during the boot process and you will get choice of boot options such as Safe Mode, Safe Mode with Networking, etc..
-
what will that do???????? or what do i do after i do that???????
-
and what do i click to get that working right
or to do what you're talking about
-
Just try it and see if it solves anything.
-
lol
well don't see how it could HURT anything,
ok so let me get this straight then.......
i reboot..... and when its rebooting i click f8.....
then click on boot with last known working conviguration?
and then thats it?
-
Yes, that is it. Press F8 right after the bios status screen and before windows starts to load.
-
well that didn't work......... still the same error....... i don't no what else to try....... PLEASE HELP....... i think its something with avast... cuz more than one person has told me that they updated or just downloaded it and it messed up their puters....... so its not just me........
-
Try to remove/reinstall the Yahoo Messenger and let us know what happens.
-
ok........ i uninstalled and went to yahoo site to reinstall......... and it won't do it because of the java thing...........
-
Visit http://java.sun.com (http://java.sun.com) and install the JVM, let's see if that helps.
-
Did you used to have Norton before Avast ?
-
ok did the java thing..... that didn't help.......
-
yes i had nortons before avast why?
-
and also..... i removed nortons when i first got avast but avast keeps detecting it....... so not sure if that means anything? ???
-
lydia38024
Norton and avast! are not compatible. Most AV programs don't like other AV programs.
Simply un-installing Norton didn't remove it from your computer.
At this point, we need to start from scratch by doing some cleanup.
Click on the link in my signature and do the following:
1. download the avast uninstall utility and run it to completely remove avast.
2. download the Norton un-install utility and use it to completely remove Norton.
3. Install the Sun Java App. from the link Eddy supplied.
4. Re-install Avast!
Please let us know how everything is going.
We'll be looking out for your reply. :)
-
ok i hate to be a pain but..... the avast uninstall utility link isnt workin on that page...... do u no ne where else i can get it
thanks in advance
-
ok i hate to be a pain but..... the avast uninstall utility link isnt workin on that page...... do u no ne where else i can get it
http://files.avast.com/files/eng/avclear4.exe
-
Try THIS LINK (http://files.avast.com/files/eng/avclear4.exe)
-
wow well as soon as i finished avast uninstall utility and rebooted...... everything seems to be working fine so far.. haven't installed yahoo or avast yet but didn't get the error on reboot ;D thank you all
-
Old versions of NAV don't remove certain registry entries, which can muck up Java script operations. The symptoms you describe match this exactly.
Here is the answer ..........
========================================================
BACK UP YOUR REGISTRY FIRST THOUGH.
HOW TO BACK UP REGISTRYhttp://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/199762382617?OpenDocument&src=sec_doc_nam (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/199762382617?OpenDocument&src=sec_doc_nam)
=======================================================
The fix is to correct the registry entry.
Copy the text between the ----- markers into a text file in Notepad,
save it as "Jscript.reg" to your desktop, right-click the file and
choose Merge.
Ensure that your Windows directory is indeed c:\windows - if not edit
the text BEFORE you Merge it to reflect the location of your Windows
directory.
Remember that the directory separator \ needs to be written as \\.
------
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32]
@="c:\\windows\\system32\\jscript.dll"
------
-
wow well as soon as i finished avast uninstall utility and rebooted...... everything seems to be working fine so far.. haven't installed yahoo or avast yet but didn't get the error on reboot ;D thank you all
lydia38024
You now have a totally unprotected system.
Please finish the rest of the steps outlined for you and then get back to us. :'(