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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: tracymirko on November 08, 2011, 05:26:29 PM

Title: What should I do with this "infected" file?
Post by: tracymirko on November 08, 2011, 05:26:29 PM

My e-mail was hacked.  I orginally ran a scan that identified 4 files, reporting that "archive is password protected."  I understood this to mean that those files could not be scanned but that they are not necessarily infected.  I then ran a boot scan and got the following report:

Quote

File C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe is infected by Win32:PUP-gen [PUP]

Dell Stage is a program that came with my computer.  What should I do with this? 

Title: Re: What should I do with this "infected" file?
Post by: nmb on November 08, 2011, 05:38:39 PM

Probably a false positive. Report it here: http://www.avast.com/contact-form.php?loadStyles

Select the subject as "Report False Alert in a file"

Title: Re: What should I do with this "infected" file?
Post by: Pondus on November 08, 2011, 08:12:19 PM

It is not infected....PUP is not virus
http://www.virustotal.com/file-scan/report.html?id=17ea6bdfb73f7af14c8d691390fe5cf6448e0a1350a59372251b65eedb2d0b90-1316903604


PUP (potentially unwanted program)
http://searchsecurity.techtarget.com/definition/PUP

it is just telling you that you have a program that can be used for good or bad....depending on what it can do and who installed it

Title: Re: What should I do with this "infected" file?
Post by: tracymirko on November 08, 2011, 09:15:11 PM

Thank you!!!