Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Deb on November 16, 2004, 06:42:05 PM
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Hi,
I need to know if Avast might prevent me connecting with another computer via MSN Messengers Remote Assistance feature?
I used to be able to connect but now I can't. I can't say for sure when the problem started so I can't say for sure Avast might be preventing this. But since the problem is prevelant now that I'm using Avast I'm checking into all possibilities.
Is there some setting I can check to enable or disable that would allow me to possibly connect or to at least test? Both computers in question are on XP.
Thanks,
Deb
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Test:
1. Stop the avast antivirus service (Control Panel > Administrative Tools > Services)
2. See if you have any provider running (shouldn't have...). The avast icon will have a red cross.
3. Test MSN
4. If ok, restart the avast antivirus service ;D
5. If not, uninstall avast and test MSN again 8)
I bet on the firewall anyway (both Windows Internal one and third party).