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Other => General Topics => Topic started by: GYL on November 17, 2004, 03:26:26 PM

Title: what happens to me ?
Post by: GYL on November 17, 2004, 03:26:26 PM

hi guys! suddenly i cannot open hel p and support in windows xp pro and no more  user's profil anybody can help me?

Title: Re:what happens to me ?
Post by: Eddy on November 17, 2004, 03:28:29 PM

Can you still login under the administrator account?
(Instructions) (http://windowsxp.mvps.org/admins.htm)

Title: Re:what happens to me ?
Post by: Lisandro on November 17, 2004, 03:38:08 PM

Quote from: GYL on November 17, 2004, 03:26:26 PM

hi guys! suddenly i cannot open hel p and support in windows xp pro and no more  user's profil anybody can help me?

Did you change your browser?
Did you uninstall (even some parts) Internet Explorer?

Title: Re:what happens to me ?
Post by: GYL on November 17, 2004, 03:38:33 PM

i dont know!how can i do it?

Title: Re:what happens to me ?
Post by: GYL on November 17, 2004, 03:41:06 PM

the only thing i change is avast 4.5,i don't really think it is the reason of this issue

Title: Re:what happens to me ?
Post by: Lisandro on November 17, 2004, 03:43:32 PM

Take it easy... not that bad...
Did you search Microsoft site for this error/bug?

Title: Re:what happens to me ?
Post by: GYL on November 17, 2004, 03:46:16 PM

yes,but it's in english and i'm not very good in this language .I think it's aproblem of keys in registery;

Title: Re:what happens to me ?
Post by: GYL on November 17, 2004, 04:10:49 PM

thanks for replies Eddy and Technical:i've updated tweak ui but no result;i've hp pc with xp pro installed without cd ;and i dont want to try to repair windows i'm afraid by crash

Title: Re:what happens to me ?
Post by: GYL on November 17, 2004, 04:39:22 PM

when i go in events observer,i read problem with  c:\windows\system32\perfproc.dll  it's perhaps the reason of my problem

Title: Re:what happens to me ?
Post by: Eddy on November 17, 2004, 04:46:35 PM

Microsoft Windows System Process Performance Objects DLL.
perfproc.dll provides functions for logging and hardware counters.

Looks like it is time for a repair of Windows.

Title: Re:what happens to me ?
Post by: GYL on November 17, 2004, 04:52:40 PM

aye aye aye!!! i would like to avoid repair