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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MrPuddles on August 16, 2003, 12:42:50 AM

Title: Avast! 4 does not work with Kerio v4.0
Post by: MrPuddles on August 16, 2003, 12:42:50 AM
I have the latest version of Avast! installed and the regular email scanner does not work with Kerio Personal Firewall V4.0 RC3.  I am 100% sure that this is on fault of Kerio's part and does not have to do w/ Avast!.  I am just getting the work out so that the Avast community knows about this bug.  My email client will load and will pause and not check email.  If I unload the firwall, it will retrieve email.

Thanks,
~Derek
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: whocares on August 16, 2003, 12:58:16 AM
Hi,

I guess you will have to adjust either some of the (predefined?) rules in Kerio, or change ports in your MailClient and/or avast mailchecker
I think on the latter there were some threads here in the Board already.; use the Board search..  :)

Have you set Kerio to "Ask me first" ?

To enable logging of all blocking operations in Kerio might help finding out where it "hangs"

 :)
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: MrPuddles on August 16, 2003, 01:10:13 AM
I have modified the rules and even deactivated the firewall and the Avast! virus scanner will still not work.  When I unload the firewall from memory, it will work again.  I had the rules set to work with previous releases of the Kerio firewall. I am pretty sure this is a bug in the latest version of kerio b/c they have been fixed a lot of bugs related to the loopback rule (127.0.0.1).  I have reported the bug to Kerio support for review.  Has anyone else experienced this problem with RC3?
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: whocares on August 16, 2003, 01:14:57 AM
even deactivated the firewall

Hi,
I don't know about Kerio 4, but some PFWs  (like ZoneAlarm, at least earlier Versions) imho block network Completely!!   if you deactivate (exit?) them.
But you checked that, I assume, by trying to access the inet/WWW with deactivated Wall ?



 
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: MrPuddles on August 16, 2003, 01:19:53 AM
I have disabled the firewall, but not blocked traffic.  I can still browse the internet, use IM, access FTP, ect.  Kerio 4.0 RC3 seems to block the traffic between the email scanner no matter if it is temporarily disabled or functional.  Closing Kerio makes it work.  However, updating the virus scanner works.  Something is wrong with the loopback.  Hopefully, they will fix this soon or someone will discover a workaround.
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: whocares on August 16, 2003, 01:27:39 AM
what happens if you explicitly allow loopback 127.0.0.1 for all apps and set it "on top" of the ruleset, .i.e. make it first priority rule ?
 ???
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: RJW on August 16, 2003, 02:27:18 PM
It is a Kerio problem because Kerio 2.1.5 works correctly with Avast mail scanning, but I have not been able to get any of the Kerio 4 beta's and Kerio 4 RC's to work with Avast mail scanning.

Bob
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: Vlk on August 16, 2003, 03:20:31 PM
I'll try to ask the Kerio folks -- I know them pretty well... ;D
I'm pretty sure we'll sort this out as we absolutely need to have these two progs work together...

Vlk
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: RJW on August 16, 2003, 05:47:43 PM
I'll try to ask the Kerio folks -- I know them pretty well... ;D
I'm pretty sure we'll sort this out as we absolutely need to have these two progs work together...

Vlk

Thanks Vlk,

Here is some more information on this issue -

With Windows 2000 Pro SP4, Outlook Express 6 SP1, and Kerio 2.1.5 I use the following rules and mail scanning works -

The rule for OE is as follows -

Description = OE
Protocol = TCP
Direction = Outgoing
Local Port = any
Application = c:\program files\outlook express\msimn.exe
Remote Address = 127.0.0.1
Remote Port = List of ports (25,110)
Action = Permit


The rule for Avast is as follows -

Description = Avast mail scan
Protocol = TCP
Direction = Outgoing
Local Port = any
Application = c:\program files\alwil software\avast4\ashmaisv.exe
Remote Address = any
Remote Port = List of ports (25,110)
Action = Permit

But like I said above I cannot get Outlook Express/Avast Mail Scanning to work with Kerio 4 Beta's/RC's.  

Thank You
Bob
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: lukor on August 16, 2003, 07:01:34 PM
Bob, it seems to me you are missing a rule to allow Avast to accept incomming connections (from localhost) at POP3 and SMTP port numbers. Something like this might work (cannot verify that right now).

Description = Avast Mail - scanning server
Protocol = TCP
Direction = Incomming
Application = c:\program files\alwil software\avast4\ashmaisv.exe
Local Port: List of ports (25,110)
Local Address: 127.0.0.1
Remote Port: any
Remote Address: 127.0.0.1
Action: Permit

Lukor.
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: MrPuddles on August 18, 2003, 08:49:30 AM
I have tried manually setting the rules for my email client (Mozilla Thunderbird) and Avast, but that doesn't work either.  I have even set up rules to open up all ports just to see if it was me.  I have pretty much ruled this as a bug on kerio's part.  It's still a beta client and they should update it sometime in the next beta release.  I have sent a couple of emails detailing everything.  For those who like Kerio, keep using the 2.1.5 client.  It works like a charm.
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: tosbsas on August 30, 2003, 10:51:30 PM
Any news on that one?? Kerio 4 is out as 402

Ruben
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: Vlk on August 31, 2003, 01:00:05 PM
Yes they're working on it. I've talked to them on Friday and they confirmed the fix will be ready very soon.

Vlk
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: vojtech on September 01, 2003, 11:21:47 AM
As a workaround, try inserting this line to file C:\Program Files\ALWIL Software\Avast4\Data\Avast4.ini into section [MailScanner]:
UseWSAAccept=0
then terminate process ashMaiSv.exe and start it again.
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: joanlui on September 05, 2003, 09:41:39 PM
Hey! I am using Agnitum Outpost 2.0 and Avast 4! No problem with it!  ;D

However, KPF4 is not a final version... ???
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: Vlk on October 29, 2003, 01:27:14 PM
Hi folks, I've just received a message from the Kerio guys that the avast vs Kerio PF 4 might be resolved in the latest KPF builds (I believe it's 4.07 or something).

Could you please confirm or deny this assertion?

Thanks :)

Vlk
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: joanlui on October 29, 2003, 04:40:47 PM
Hey! I am using Agnitum Outpost 2.0 and Avast 4! No problem with it!  ;D

However, KPF4 is not a final version... ???
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: joanlui on October 29, 2003, 04:42:53 PM
ehm...I used Agnitum Outpost...Now, I use KPF4 and with last beta version 4.0.6 (downloaded yesterday) there are no problems at this time  :)
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: Vlk on October 29, 2003, 06:02:13 PM
KPF 4 is not beta anymore (well, maybe for the Czech market only).
Do you use it with avast's mail scanner?

Vlk
Title: Re:Avast! 4 does not work with Kerio v4.0
Post by: joanlui on October 29, 2003, 08:40:32 PM
On KPF4 page it says: "Kerio Personal Firewall 4.0.6 is for testing purposes only. Please send your comments and bug reports to kpf_bugs@kerio.com.
This address is NOT a technical support contact, we don't provide any technical support of beta versions."

However, I use KPF4 with The Bat! 2.01.3 and your Avast! for The Bat! beta plugin by...Vlk!!!! ;) ;)