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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jthomps on November 18, 2004, 05:45:39 PM

Title: Avast Systray Icon Won't Stop Spinning
Post by: jthomps on November 18, 2004, 05:45:39 PM
Hi, I'm running Avast Home Edition Build 4.5.523 and the Avast systray icon spins non-stop. Is this "normal"? I thought that before the latest update, that the icon would only spin when Avast was scanning a file, etc.

Thanks,

jthomps
Title: Re:Avast Systray Icon Won't Stop Spinning
Post by: Eddy on November 18, 2004, 05:47:12 PM
Correct, it only spins if there is something to scan. Since it is spinning constantly, check what is running and make sure your system is clean from malware (Instructions) (http://members.home.nl/edeijl/ache/cleaningdu.htm)
Title: Re:Avast Systray Icon Won't Stop Spinning
Post by: techie101 on November 18, 2004, 05:50:41 PM
jt,

Is is the A ball or the i ball?

Both are for Avast.  The i ball can spin for a long period develping the VRDB database.

If the A is "stuck" scanning, it could be a file corrupted, or Avast needs "repair".

Simply go to Start/Control Panel/Add-Remove and double click on Avast.  Find the option to Repair and click it.
After it finishes, reboot the computer and try again.

 ;D
Title: Re:Avast Systray Icon Won't Stop Spinning
Post by: jthomps on November 18, 2004, 05:57:47 PM
Quote from: Eddy on November 18, 2004, 05:47:12 PM
Correct, it only spins if there is something to scan. Since it is spinning constantly, check what is running and make sure your system is clean from malware (Instructions) (http://members.home.nl/edeijl/ache/cleaningdu.htm)
Hi Eddy, thanks for the reply... I run Ad-Aware and Spybot S&D religiously... Neither detect any adware or malware installed on my system.

--
jthomps
Title: Re:Avast Systray Icon Won't Stop Spinning
Post by: jthomps on November 18, 2004, 06:07:09 PM
Quote from: Techie101 on November 18, 2004, 05:50:41 PM
jt,

Is is the A ball or the i ball?

Both are for Avast.  The i ball can spin for a long period develping the VRDB database.

If the A is "stuck" scanning, it could be a file corrupted, or Avast needs "repair".

Simply go to Start/Control Panel/Add-Remove and double click on Avast.  Find the option to Repair and click it.
After it finishes, reboot the computer and try again.

 ;D
Techie101, I have the icons combined, but when I separate them, it's the "a" icon that is spinning non-stop.

I just noticed that if I open the "On-Access Scanner" and select the standard shield, that the files that are continuously scanned are:

C:\...\WANIPConnection_1[7]
C:\...\WANIPInterfaceConfig_1[4]

In both cases, the number in the brackets seems to change as the two alternate while standard shield is running... A quick google search lead me to believe that these are related to the Windows UPnP stuff... If I disable my "Internet Gateway" in my network settings, the Avast icon stops spinning.

I do have UPnP enabled in my Linksys WRT54G setup. Is this something I should disable or not worry about the continuous scanning by Avast?

Thanks,

jthomps
Title: Re:Avast Systray Icon Won't Stop Spinning
Post by: Eddy on November 18, 2004, 06:09:16 PM
If it is annoying you or bothering you by slowing down your system, you can always add them to the Avast exclusion list. ;)
Title: Re:Avast Systray Icon Won't Stop Spinning
Post by: jthomps on November 18, 2004, 06:11:07 PM
Quote from: Eddy on November 18, 2004, 06:09:16 PM
If it is annoying you or bothering you by slowing down your system, you can always add them to the Avast exclusion list. ;)
Eddy, it doesn't really annoy me, I was just wondering what was going on... I run XP, so my system is already slow... :)

Thanks,

jthomps