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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jim193 on November 18, 2004, 05:51:17 PM

Title: a bug in my new version (0447-0) or (4.5)?
Post by: jim193 on November 18, 2004, 05:51:17 PM

This is probably a simple fix, but apparently too complicated for me.  I just had the box pop up to tell me that there was a new version of Avast available.  I downloaded it, and it seems as if the version I downloaded is corrupted or something.  Right now I am NOT being protected.  I click on the Avast icon and get a message, "The operation could not be completed", and the top is written in red saying "The AAVM subsystem detected a RPC error."   I try to start Avast and i get the message, "The parameter is incorrect"  and, "The scan completed with error: 87 = The parameter is incorrect".  What happened?  and, How do i fix this?

Thanks,

        Jim

Title: Re:a bug in my new version (0447-0) or (4.5)?
Post by: jim193 on November 18, 2004, 06:20:28 PM

Hey all,

     4.5 is simply not working.  I downloaded kazaa to see if anything would happen... nothing.  I know, for a fact that downloading kazaa ALWAYS gives me a trojan warning (kind-of like a test proggy if you will).  So any help to theses error messages would be greatly appreciated.

   thanks,

           Jim

Title: Re:a bug in my new version (0447-0) or (4.5)?
Post by: RejZoR on November 18, 2004, 06:23:11 PM

Actually we prefer to use EICAR sample to test if AV is working or not.
Check the tests section (EICAR Standard Antivirus test) on my page www.security-ops.tk

Title: Re:a bug in my new version (0447-0) or (4.5)?
Post by: lee16 on November 18, 2004, 06:26:08 PM

Go to Start>control panel>Add or remove programs>select avast anti-virus and then click change/remove>select change and click next>make sure everything is checked/ticked that you want at this point and click next to repair the installation

--lee

Title: Re:a bug in my new version (0447-0) or (4.5)?
Post by: lee16 on November 18, 2004, 06:27:37 PM

Opps RejZor got there before me, try what he said first then if it fails try what i said

Good Luck

--lee

Title: Re:a bug in my new version (0447-0) or (4.5)?
Post by: lee16 on November 18, 2004, 06:50:22 PM

If that has failed use this tool Here (http://files.avast.com/files/eng/avclear4.exe) to remove avast compleatly, then reboot/restart your pc, download avast installation again, then install avast again, then reboot.

--lee

Title: Re:a bug in my new version (0447-0) or (4.5)?
Post by: jim193 on November 18, 2004, 06:51:07 PM

Thanks for the help,

     I went to the website :
http://www.eicar.org/anti_virus_test_file.htm
and in the download area, I selected "eicar.com", opened it to my computer, got a DOS screen, and that was it.

     I also went the control panel route and got the message "The product was successfully updated".  However, I still have my blue icon in the taskbar with the red circle through the middle of it.

    Also, do I now have a virus on my computer since downloading from that site?

Thanks,

         Jim

Title: Re:a bug in my new version (0447-0) or (4.5)?
Post by: Vlk on November 18, 2004, 06:52:18 PM

jim193, the problem is caused by the fact that you are using a beta/relase-candidate version of WinXP SP2. Please update the Service Pack to the official release version and you should be all set.


Thanks
Vlk

Title: Re:a bug in my new version (0447-0) or (4.5)?
Post by: jim193 on November 18, 2004, 06:52:50 PM

Thanks Lee,

"If that has failed use this tool Here to remove avast compleatly, then reboot/restart your pc, download avast installation again, then install avast again, then reboot."

  You were a little quick for me.  LOL.

Jim

Title: Re:a bug in my new version (0447-0) or (4.5)?
Post by: lee16 on November 18, 2004, 06:53:27 PM

Quote

jim193, the problem is caused by the fact that you are using a beta/relase-candidate version of WinXP SP2. Please update the Service Pack to the official release version and you should be all set.

Ahh i did not know this, forget what i have just suggested and do as VIK suggested

--lee

Title: Re:a bug in my new version (0447-0) or (4.5)?
Post by: S.Z.Craftec on November 18, 2004, 11:07:46 PM

Lee, it's not VIK, it's VLK...  (Short for VLCEK) ;)

Title: Re:a bug in my new version (0447-0) or (4.5)?
Post by: lee16 on November 19, 2004, 02:25:16 PM

Quote

Lee, it's not VIK, it's VLK...  (Short for VLCEK)

Opps, sorry VLK, ill remember for the futer

--lee