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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: lensman on November 27, 2011, 12:08:04 PM

Title: Windows XP restore coming up with Restoration Incomplete
Post by: lensman on November 27, 2011, 12:08:04 PM

Hello

I have a problem on my PC (intermittent crashes) and would like to Restore it back a month

however every time I try I get

Restoration Incomplete

looking a round it seems this can be caused by Avast so I tried in safe mode and it still failed

Any body got any ideas?

OS is windows XP SP3
Avast free 6.0.1203

event log info

A restoration to "Software Distribution Service 3.0" restore point failed.  No changes have been made to the system.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Title: Re: Windows XP restore coming up with Restoration Incomplete
Post by: iyogisolutions1 on November 27, 2011, 02:46:08 PM

Quote from: lensman on November 27, 2011, 12:08:04 PM

Hello

I have a problem on my PC (intermittent crashes) and would like to Restore it back a month

however every time I try I get

Restoration Incomplete

Please follow the instructions below and let me know the results.

To start System Restore using the Command prompt, follow these steps:

1.Restart your computer, and then press and hold F8 during the initial startup to start your computer in safe mode with a Command prompt.
2.Use the arrow keys to select the Safe mode with a Command prompt option.
3.If you are prompted to select an operating system, use the arrow keys to select the appropriate operating system for your computer, and then press ENTER.
4.Log on as an administrator or with an account that has administrator credentials.
5.At the command prompt, type %systemroot%\system32\restore\rstrui.exe , and then press ENTER.
6.Follow the instructions that appear on the screen to restore your computer to a functional state.


Please Update us with the results.

Title: Re: Windows XP restore coming up with Restoration Incomplete
Post by: CraigB on November 27, 2011, 04:21:01 PM

Since you have an old version of avast ( latest stable is 6.0.1289 ) why not uninstall it then try your restore, at least it will eliminate the probability of Avast being the cause of your restore function not working.
Download and save http://files.avast.com/iavs5x/setup_av_free.exe to an external drive-thumb drive the latest version of avast first for you to re-install after your restore.

Title: Re: Windows XP restore coming up with Restoration Incomplete
Post by: Lisandro on November 27, 2011, 07:43:21 PM

Another Windows Restore unsatisfied user... And avast could be the culprit...
How many more we need to complain about that?