Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: hch on November 20, 2004, 12:44:14 PM
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Hi, my first post is missing, so I will try again....
I have just installed avast home editions.
It works fine, but I have a small problem when I receive files trough MSN messenger.
I have read in the Help file, that Avast should scan this file if it is chosen in install. I have checked and it so.
I have tried to receive EICAR test file with MSN, but the Avast scanner didn’t find it :-[
If I make the same test by mail, the Avast find the "Virus"....
What am I doing wrong regarding MSN messenger....?
Can you help me?
HCH
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Did the scanner start and say there was no virus, or did it not start to scan the file at all?
--lee
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It didden´t start at all, now sign in Avast at all...
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Forgot to tell I am using Win98 SE
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OK, open MSN messenger, then click the tool menu at the top and then select Options, then click the messenger tab, then put "C:\Program Files\Alwil Software\Avast4\ashQuick.exe" under where it says "scan for viruses using:". (See Image below).
Avast should then scan the file as it uploads to you.
--lee
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Thanks a lot now it´s working ;D
But I don´t understand why I can´t se that I schould do this in the help file ?
In there i have thecked under: Instand messaging, ther was MSN / Windows messenger chosen.....
But that didden´t do it before.
But your trick did it THANKS :)
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But I don´t understand why I can´t se that I schould do this in the help file ?
Because it is a task for MSN to tell you and not Avast. It is a setting in MSN, not in Avast.
And I think if you had set Avast to scan "created/modified" files it would also have been picked up. And that is a setting in Avast and is covered in the help.
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Ok, it was this settings I was talking abought, se picture.
And this tekst:
The Instant Messaging provider avoids this kind of infection. It monitors the folder where the received and sent files are stored. Whenever the content of the folder changes (a new file appears, a file is modified, etc.), avast! immediately performs a scan.
So I belived thas Avast did it like e-mail settings.
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Hey!!
You know I didn't think about this matter, I use Yahoo and send as well as receive instant messages, I have the messenger provider in Avast running but didn't even think that I would have to configure anything in my messenger service to activate the coverage, I just assumed it was automatic when I downloaded the new version. So now are you saying I have to make that configuration in order to get the protection Avast provides for messenger service? This is vitally important to me since Yahoo is having a really rampant virus problem now. (so much said for the Norton "protection" built into it!!), I don't trust Norton, and now I get my email through Outlook Express thus giving me the option of scanning my mail through Avast, and boy am I glad I did!!! Every day Avast finds something either fully infected or potentially dangerous, so as you can see I'm anxious to apply that protection across the board!!! Please reply!!
Scorpioninblue :-\
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SCORPIONINBLUE
So now are you saying I have to make that configuration in order to get the protection Avast provides for messenger service?
For avast to scan the files that are sent to you from yahoo, open yahoo messenger, click the messenger menu at the top and select preferences, then select "file transfer" category down the left hand side, then under "Virus Checker" put "C:\Program Files\Alwil Software\Avast4\ashQuick.exe" (without quotes), then avast should scan your incoming files. (see below)
BTW, there is a sensitivity bar in avast, if you click the "A" ball in your taskbar (next to your system clock) and then select "Instant messaging", you will notice a sensitivity bar to the right (normal, high, custom), you many want to put that to high if there is a "rampant" virus going around yahoo right now.
--lee
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Ok now it works when I am reciving *.BMP *.doc and *.GIF files.
But when I am reciving *.JPG files I got an Error:
The tekst in Danish means somthing like:
The chosen path was not found....
The path when it goes wrong is this:
""C:\Dokumenter\Modtagne filer\IMPG0703.JPG"";
The path when it goes right is:
""C:\Dokumenter\Modtagne filer\hans og PC"";
>Eddy
I have set "set Avast to scan "created/modified" files " but that did not work.
The only way I can gat it to scan is to set the path op in MSN like lee16 said.
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"Den angivne sti blev ikke fundet" and "C:\Dokumenter\Modtagne filer", do you konw what these mean in English?
Also look in the avast log viewer for any errors, you can get to the log viewer by right clicking the "A" ball in your task bar (next to your system clock) and selecting "avast! Log Viewer".
EDIT: Just made sure its not a bug, got a mate to send me a .gif and a .jpeg, transfer went fine.
Are you sure its not just them files, have you tryed getting someone to send you a different file of the same type (.jpg/.gif)
--lee
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"Den angivne sti blev ikke fundet" = The chosen path is not found. (Fx. c:\dokuments\)
"C:\Dokumenter\Modtagne filer", do you konw what these mean in English? = It is the Folder where MSN save the recived files.
I have 2 frinds to send difrente jpg files, and the all fails when I use this settings in MSN to run Avast:
C:\Program Files\Alwil Software\Avast4\ashQuick.exe
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Hi,
Well I like you thought that Avast scans MSN as default. Its a fair question but don't get to hung up about it.
Remember the On access scanner would scan the file before you opening it and as some other said previously if you have avast standard shield settings on high it will scan them when saved and modified so you are protected anyway. ;D
Cheers
Jlo
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I have 2 frinds to send difrente jpg files, and the all fails when I use this settings in MSN to run Avast:
C:\Program Files\Alwil Software\Avast4\ashQuick.exe
I do not think this is a ashquick.exe fault, it is saying the path is not found, could you try changing where msn saves the files that are uploaded to you please (i.e. desktop or my received files for example), i have a feeling this will solve the problem.
--lee
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Hi,
Just got a freind to send me eicar.com file via MSN 6.2 and as soon as I clicked on 'accept file' avast alerted.
All seems to be working for me via default.
Cheers
Jlo
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All seems to be working for me via default
Am i right in saying you use XP or 2000 then? :)
I think it works by default (automaticly) only for win2000/NT/XP/2k, not for older style windows such as win98 or 2000 for example
--lee
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Am i right in saying you use XP or 2000 then? :)
Yes, you are 8)
Windows 98\Me don't have this possibility...
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Yes sorry.
Forgot to say I run Windows XP
Cheers
Jlo
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Hi,
Just got a freind to send me eicar.com file via MSN 6.2 and as soon as I clicked on 'accept file' avast alerted.
All seems to be working for me via default.
Cheers
Jlo
Jlo do you hve any settings in MSN abought Avast scanning ?
If I do not use any settings in MSN the EICAR file is saved on my HD withought any warning.
If I am reciving it in mails I got the warning.....
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>lee
I will try to change the folder where I save the file, but other type of files is saved OK.....?
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I will try to change the folder where I save the file, but other type of files is saved OK.....?
They should save fine, im hoping that the scan will work properly if you change where files are kept after uploading to you.
--lee
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I will try to change the folder where I save the file, but other type of files is saved OK.....?
They should save fine, im hoping that the scan will work properly if you change where files are kept after uploading to you.
--lee
Nope didden`t help changing the folder, still same problems.
But somtimes one JPG file is done OK now, but most of them is not working.
I have one file that seems to work every time, renamed it so there is "_" in the file name, then it wont work...
File0001.jpg = ok
File_001.jpg = error........
Now I don´t get it ???
P.S. I am running Win98 SE, maby it means somthing....
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Hmm, this is strange, can you find the file, right click it and select "scan ........." (......... = filename), it will have the avast "A" icon next to the word scan, does avast successfully scan the file?
--lee
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Hi HCH,
Checked my MSN settings and it is not even ticked to scan with virus's. I guess its avast which scans the folder where the file ends up by default on windows XP.
Cheers
Jlo
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Hi Jlo
It must be somthing to do with Win 98 maby :'(
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As was said in the post above, avast can only scan msn by dafult on win2000/NT/XP/2k OS's, not win95/98(se)ect ;), it is a windows limitation not avast.
But properly configerd avast will scan msn, but i am unsure to the answer to your problem hch, did you try to right click scan the file like i suggested?, this may provide some help :)
--lee
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Hmm, this is strange, can you find the file, right click it and select "scan ........." (......... = filename), it will have the avast "A" icon next to the word scan, does avast successfully scan the file?
--lee
Sorry i didden´t se your post, yes I can right click and scan with Avast, and it is OK virus found
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I can right click and scan with Avast, and it is OK virus found
Well i am unsure why avast is having problems scaning it when it comes though msn then, could you tell us whats in the log viewer please, right click the "A" ball in the taskbar (next to your system clock) and select "log viewer".
--lee
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Is it this log ?
20-11-04 21:51:27 Hans 4294311099 Scan of "C:\Dokumenter\Modtagne filer\IMG_0181.JPG" area failed with 00000003 error (function avfilesScanReal failed).
20-11-04 21:59:43 Hans 4294195867 Scan of "C:\Dokumenter\Modtagne filer\DSC00010.JPG" area failed with 00000003 error (function avfilesScanReal failed).
21-11-04 14:59:36 Hans 4294176091 Scan of "C:\MSN\IMG_0181.JPG" area failed with 00000003 error (function avfilesScanReal failed).
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Is my comandline in MSN right:
C:\Programmer\Alwil Software\Avast4\ashQuick.exe
In my old AVG antivirus there were "/ SE" after, any thing here ?