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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: utahman on August 17, 2003, 08:58:04 PM

Title: resident protection icon
Post by: utahman on August 17, 2003, 08:58:04 PM

Running XP,

Resident protection icon shows up for about 2 sec and then disappear.

Did remove option "hide inactive icons"

Had the same problem with Norton that I removed.

was infected by msblast

Scan shows no viruses

Program seem to run properly

Title: Re:resident protection icon
Post by: whocares on August 17, 2003, 11:10:39 PM

Hi,
does the resident shield /& On-DemandScaner detect the harmless testfile eicar.com from www.eicar.com ?

how mayn Icons do you have in Systray ?
Could be a problem with shellIconCache (try boardsearch or googling)

have you tried a second scanner to ensure the system is clean, e.g. onlinescanners from Trendmicro and/or ravantivirus ?
 :)

Title: Re:resident protection icon
Post by: Lisandro on August 19, 2003, 05:22:43 AM

Quote from: utahman on August 17, 2003, 08:58:04 PM

Running XP,
Had the same problem with Norton that I removed.

Remove Norton is one of the most difficult things in earth... (if it helps, see  http://www.avast.com/forum/index.php?board=1;action=display;threadid=259;start=0)

By the way, did you try the solutions posted by whocares?

Title: Re:resident protection icon
Post by: utahman on August 19, 2003, 07:11:21 AM

Whocares thanks

does not solve problem

1) On-DemandScaner detects the harmless testfile eicar.com.
2) 12 icons
3) shellIconCache   does not help
4) yes tried other online software no virues detetion

any other ideas ?