Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: chriskross on November 21, 2004, 03:01:15 PM
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Hi,
I'm hoping you could help me with the "the AAVM subsystem detected a RPC error" error. I've done what the FAQ told me to do but the problem still persists.
I am running Windows XP Pro with SP2. This problem started when I upgraded to the v4.5. Tell me if you need anymore information regarding my system.
Thanks for your time and help.
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chriskross
Welcome to the forum.
Did you try the following?
onthe icon in the task bar and avast will not start with the Message "the aavm has detected a RPCerror"
RPC error most likely are correct by this procedure:
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the popup window (Repair).
If this does not help, can you uninstall / boot / install / boot again?
and will not open if you go into the menue. If you click on the desk top icon it say " PROGRAM COULD NOT GET STORAGE"
Storage problems are generally solved when you repair your installation.
If it does not work, download avast External Control (see the link in my signature), change the storage method from ODBC to XML (you can do it manually if you want, see 'Settings' on my signature). ;)
Let us know how you make out. ;D
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chriskross, what happens if you run the program itself (an on-demand scan)? Does that work?
Also, did you try to start the avast service (Control Panel -> Administrative Tools -> Services)? If so, did it succeed? If not, what error message did you get?
Thanks
Vlk
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bob3160: I've tried your suggestion but it still won't work. I've already uninstalled, rebooted, reinstalled again, but to no avail.
Vlk: Ok, now the problem just got bigger. On-demand scan doesn't work as well. I get "Unknown error. Scan Completed with error: 87 = The parameter is incorrect.
I've tried to stop and restart avast, and there was no error message until I actually clicked on the avast icon in the system tray, and when I try to run an on-demand scan.
Thanks for the speedy response, guys.
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Hi .. i'm having the same prob ... i just got the avast upgraded and it doesn't work ??? :-[ :'(
in addition to that .. theres a pop up
http://www.winantivirus.com/landing/winav_pro.php?aid=nlwav20041119&lid=avast
did dat came from avast?
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OK in this case it's quite evident that the reason is that you are using a pre-release (beta or RC) version of XP SP2. Unfortunately, version 4.5.523 does not work with this setup.
You should update your system to the official SP2 build (2158) - running a beta of the SP is not a good idea anyway.
Alternatively, you can update your avast to the 4.5.529 beta - which should work OK even on the pre-relase versions of SP2.
Cheers
Vlk
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in addition to that .. theres a pop up
http://www.winantivirus.com/landing/winav_pro.php?aid=nlwav20041119&lid=avast
This URL opened automatically in your browser? In this case, you must have some adware installed, it's definitely not avast...
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sorry do bug again... :( hehe .. but where can i get 4.5.529 beta version of avast?
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Hi noah:
http://forum.avast.com/index.php?board=2;action=display;threadid=9007 (http://forum.avast.com/index.php?board=2;action=display;threadid=9007)
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Hmm, I have been experiencing some problems trying to update my WinXP. Everytime I use Windows Update, it just gives me a Page Not Found error.
So its more of a WinXP problem than avast? Will try out other alternatives and let you know if they work. Thanks again.
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Page Not Found error
Check your firewall settings...
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Hi everybody!! I use avast since 1 year ago... and i've never had any problem.. but now i install a new 10/100 lan card, to use my ethernet adsl modem, and avast 4,and 4.5 gives me a problem: when i restart my pc, avast av doesnt'work correctly, blocking my pc, and i see near avast icon (in sistem tray) a red (/)... and if i click on the icon it say : "the AAVM subsystem detected a RPC error". After 3 minutes the red (/) disappear and my pc start s working correctly...
I've tried to follow the Faq on avast main site, but with any result...
can you help me?
Thanks!
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Jerrar, I have the same configuration of you (10/100 lan card) and not a problem with avast. RPC error is most likely correct by this procedure:
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the pop up window (Repair).
If this does not help, can you uninstall / boot / install / boot again?
Do you have any other antivirus installed in your computer?
Did you have in the past? Which one?
RPC error is generally related to other antivirus present or, at least, firewall blocking. Do you use a firewall? Which one?
Welcome to forums! ;)
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Jerrar, I have the same configuration of you (10/100 lan card) and not a problem with avast. RPC error is most likely correct by this procedure:
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the pop up window (Repair).
If this does not help, can you uninstall / boot / install / boot again?
Do you have any other antivirus installed in your computer?
Did you have in the past? Which one?
RPC error is generally related to other antivirus present or, at least, firewall blocking. Do you use a firewall? Which one?
Welcome to forums! ;)
thanks for welcome!
I've only used always avast av, since i've formatted my pc....
i'm using sygate personal firewall... but the strange thing is that avast yesterday was perfect, it was working perfectly...
after i install my 10/100 card and start the problem!! i've uninstall-reboot-reinstall 5 times... and i've try to repair from control panel... it's strange... it stay blocked for 3 minutes and after it starts working normallly....
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This is caused by the way Windows loads applications and drivers at boottime. I suggest you use StartUp.cpl (http://www.mlin.net/StartupCPL.shtml) to see what is loading and remove everything that is not needed for the system to function properly.
If that doesn't solve it, use the search function on this board. In several places is a util mentioned with which you can select how Windows should load things and in what sequence. (Sorry, can't remember the name of it)
Very likely the delay you are experiencing is caused by the new drivers. Did you uninstall/removed any old drivers before installing the new NIC?
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If that doesn't solve it, use the search function on this board. In several places is a util mentioned with which you can select how Windows should load things and in what sequence. (Sorry, can't remember the name of it)
Startup Delayer: http://www.r2.com.au/downloads/files
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If that doesn't solve it, use the search function on this board. In several places is a util mentioned with which you can select how Windows should load things and in what sequence. (Sorry, can't remember the name of it)
Startup Delayer: http://www.r2.com.au/downloads/files
Technical
Any hints on it's propper use? Also how do you remove a program from it if you change your mind???
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Any hints on it's propper use?
I posted two pictures of my order of programs in startup... I can't take one more ;D
Also how do you remove a program from it if you change your mind???
You should change it back to its origin while in Safe Mode.
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this reply might be a bit delayed,unsure if the issue was resolved. but the avast "AAVM....RPC Error" also occurs when you change the administrative password on your computer/server. if this applies to your situation, route to "administrative tools\services", under the "avast! Antivirus" service right click, "properties" "Log On" tab and change the log on account to match your recent change, or just choose the "local system account" option. If this helps then great. if not, then that's 30 secconds that you will never get back....
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I have the exact same problem running XP SP2 on an amd64 with DEP enabled.
Running the ashServ.exe with filemon gives me the following results (see attached screenshot). Seems there is buffer overflow ('intercepted' by DEP).
Is this normal behavior ? Will this be fixed ?
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I have the exact same problem running XP SP2 on an amd64 with DEP enabled.
Exactly the same error?? What does it have to do with the thread topic?
Running the ashServ.exe with filemon gives me the following results (see attached screenshot). Seems there is buffer overflow ('intercepted' by DEP).
I'm not sure if it's an error at all - it may be just a return code saying that the application should use a bigger buffer for the request. Anyway, as you can see, the access is done from services.exe - i.e. from a system component, not from avast!.
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By exactly the same error I mean "RPC subsystem failed" when trying to get the memory resident protection from the systray icon.
I tried reinstalling/repairing/whatevering and nothing. Still the same error.
And yes I'm running the same error.
I got a bunch of other Buffer Overflow errors as well in filemonb. Give it a try for yourself.
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OK, I was just trying to say that this "buffer overflow" may be completely unrelated, and possibly not even an error at all.
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By exactly the same error I mean "RPC subsystem failed" when trying to get the memory resident protection from the systray icon.
Do you have any other antivirus installed in your computer?
Did you have in the past? Which one?
RPC error is generally related to other antivirus present or, at least, firewall blocking. Do you use a firewall? Which one?
Anyway, RPC error is most likely correct by this procedure:
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the pop up window (Repair).
Unfortunatelly, it does not help in your case :'(
If this does not help, can you uninstall / boot / install / boot again?
OK, I was just trying to say that this "buffer overflow" may be completely unrelated, and possibly not even an error at all.
And what is it then? ???
What does it mean?
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:)
This is a wonderful example of how BIG WEAPONS (Filemon in this case) should only be handled by those who know HOW TO OPERATE THEM. First, let me say "no offense" - I certainly don't want to sound offensive.
OK, here's what's going on here: the magic phrase Buffer Overrun has become very popular among the computer people, both pros and BFU's, in the last couple of years. It almost sounds like some sort of ancient cause of all problems computers are having. Very few people realize that a buffer overrun by itself is not something bad - it really just means that a something does not fit to a piece of memory which was allocated for it. Not necessarily a problem, especially taking into account that many Windows functions accept buffer size of zero bytes, which is taken as an indication that the REAL size of the buffer is requested, instead of the actual data to be filled to the buffer.
Well, thinking about it a bit more - it's probably hard to explain this to a non-programmer, but the moral is: interpret filemon's output only if you know what it means. Filemon dumps (especially the parts in the last columns) are intemately related to how the system works and IMHO cannot be correctly understood by someone who really doesn't know how the system API's are called and what their arguments really mean.
Anyway, to get back to the original topic: are you saying that ashServ.exe IS running, but clicking on the tray icon still yields the "AAVM RPC Error"? What if you wait for a couple of minutes? Still the same?
Thanks
Vlk
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Yes after a couple of minutes or a couple of hour still the same.
I currently have no firewall on this machine (the XP2 firewall is disabled). I had Kaspersky Personal installed once, but it has been desinstalled.
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Hi!
I have excactly the same problem with the latest Avast-Home version on my old system (Windows 2000/SP4). Yesterday I have completely reinstalled W2k together with:
MS Office 2003 (with all updates)
HP OfficeJet 5500 Suite
- no other virus scanner or firewall is installed !!
Then I installed Avast-Home in standard mode and restarted the system.
But when I login the ashserv.exe is not starting properly. The status of the service is "starting". This takes about 5 minutes. In the meantime I cannot work with my system because the network and a lot of other components are blocked.
But when I set the starting method of ashserv to "manual" and start the service manually ashserv starts immediately without any problems!!!
I thought that ashserv is started to early but it depends on RPCSs and I think it won't try to start before RPC is started. Nevertheless I added some more services (spooler....) to the dependencies of ashserv to delay the start. But it didn't work. :-(
And there is no "repair" available. When I follow
Control Panel > Add/Remove programs > avast! antivirus > Remove
Avast ist removed immediately without an option to select "repair"!
My system:
MSI MS-6119 mainboard (Intel BX)
Pentium-III 500MHz
128MB RAM
SoundBlaster AWE64gold
Realtek 8029A 10/100MBit NIC
Riva128 graphics board
Shinji
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shinji, are you using the last avast version setup (4.5.549)?
The absence of the repair function is very odd ::)
Without RPC even Windows will work... It's an essencial service.
avast must run only after RPC is loaded... I can't figure out the contrary... ::) :-\
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shinji, are you using the last avast version setup (4.5.549)?
Hi!
Yes, I am using 4.5.549
Without RPC even Windows will work... It's an essencial service.
avast must run only after RPC is loaded... I can't figure out the contrary... ::) :-\
Yes, I know. But if ashserv is started automatically a lot of Windows functions are not working until ashserv is running. The network is unavailable and if I try to open the hardware manager (don't know the correct labelling in English) it hangs till ashserv is running. The system event log is filled with a lot warning messages that services cannot be started. But it all works perfect when I disable the autostart of the ashserv service or start it manually as administrator after the login.
It's very frustrating.
I know that it worked before I reinstalled windows.
The only differences between the old and the new installation are:
Old:
Asus P2L97-S mainboard (Intel LX)
Pentium-II 300
Office XP / SP3
"New":
MSI MS-6119 mainboard (Intel BX)
Pentium-III 500
Office 2003
Shinji
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Yes, I know. But if ashserv is started automatically a lot of Windows functions are not working until ashserv is running.
Sure, this is for your protection.
SP2 deeply increased the security while lauching and shutting down Windows. Some of them are about antivirus and firewall applications.
Did you try Startup Delayer (http://www.r2.com.au/downloads/files) like I posted before?
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shinji, this applies to you: http://forum.avast.com/index.php?board=2;action=display;threadid=9435;start=msg79382#msg79382
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Sure, this is for your protection.
SP2 deeply increased the security while lauching and shutting down Windows. Some of them are about antivirus and firewall applications.
Did you try Startup Delayer (http://www.r2.com.au/downloads/files) like I posted before?
SP2? I am using Windows 2000 :-)
But yes, I tried Startup Delayer but it didn't work. It just extends the waiting time by the value I enter. ;-)
Shinji
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I'm not talking about Startup Delayer. I'm talking about
- either altering the DllPath reg value
- or applying the patch.
(my posts in that thread).
Both address problems typically present on Win2K.
Thanks
Vlk
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what do i do wen i have this error on version 4.5.561 ?
it is the "AAVM subsystem detected a RPC error" like the others were talking about
forgot to add that i tried your .dll fix with no luck, and the link to the startup delayer is a dead link.
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what do i do wen i have this error on version 4.5.561 ?
it is the "AAVM subsystem detected a RPC error" like the others were talking about
Do you have any other antivirus installed in your computer?
Did you have in the past? Which one?
RPC error is generally related to other antivirus present or, at least, firewall blocking. Do you use a firewall? Which one?
Anyway, RPC error is most likely correct by this procedure:
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the pop up window (Repair).
forgot to add that i tried your .dll fix with no luck, and the link to the startup delayer is a dead link.
http://www.r2.com.au/software.php?page=2&show=startdelay
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hey thanks for the updated link
and by the way my problem was a conflicting driver issue. the fix was dissabling the "igfxtray" in msconfig it was loading a lil tool that worked with the intel onboard graphics. not needed because this onboard is simple enough to function with basic XP drivers. but for everyone else try concidering this next time you have this error ;)
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hey thanks for the updated link
and by the way my problem was a conflicting driver issue. the fix was dissabling the "igfxtray" in msconfig it was loading a lil tool that worked with the intel onboard graphics. not needed because this onboard is simple enough to function with basic XP drivers. but for everyone else try concidering this next time you have this error ;)
I've done the same as you with igfxtray (I completely removed the startup entry).
But, in my case, I do not receive any AAVM error message ::)
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Hi there,
Since a few months I'm using Avast for Home use and it worked perfectly. Until I installed Office 2003. Now messages appear as you all have stated below.
I uninstalled only Outlook 2003 and everything works perfect again. Maybe it's so nice to use Outlook Express instead of Outlook 2003, but it's better than having your computer not up-to-date with virusinfo ;)
Red.
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I have a question...
Have any of you heard of NProtect's GameGuard? I have been having problems with this recently because it is required to play a MMORPG (Lineage 2). It crashes my computer a lot, and on the last crash I had this error when I rebooted. I repaired the install and it works fine, Im just curious as to if GG could have been a cause of this? I know that it does not like some Antivirus programs and requires drivers that give unrestricted direct access to hardware I/O so it can read its and other program's direct memory range. It may have messed something up when Avast tried to run (GG runs even when the game doesnt...), so yeah I'll stop ranting and just ask if anyone has heard of this?
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Wow this thread is from a long time ago :P
i have the same problem, but i only have:
ashDisp.exe at 3.892K
i dont have the other processes?
and i dont have a file called SYSTEM DRIVE or COMMON, i had Common files and i renamed it,still to no avail it does not work
help anyone?
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Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair). You must be connected to the internet while repairing.
If this does not help, can you uninstall / boot / install / boot again?
Do you have any other antivirus installed in your computer?
Did you have in the past? Which one?
Do you use a firewall? Which one?
Also, take a look into Administrative Tools > Services
and see how the four avast services are set to start (automatically or manual).