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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: canardblanc on December 21, 2011, 10:00:23 PM

Title: Avast Scan Results > Apply button is grayed out
Post by: canardblanc on December 21, 2011, 10:00:23 PM

Trying to help someone who has the following situation:

In the Avast Scan Results, if you expand the Status header, the info you get is:
Error: Archive is password protected (42056)

After recently updating Adobe Flash and Adobe Reader, the many file names that are identified have the following extensions:
.js, .png, and .css

There are files such as:
C:\Users\name\AppData\Local\...\app.js
C:\Users\name\install_flashplayer10_mssa_aih.exe\adobe/_js/actionlaunchchrome.js
C:\Users\name\install_flashplayer10_mssa_aih.exe\adobe/_js/actionlaunchflashplayer.js


I understand why Avast cannot open archived files. However, Avast does not allow taking any action with these files.

Move to Chest, Repair, Delete, or, Do nothing, are choices which appear in the drop box next to 'Apply this action for all', but, the Apply button is grayed out.



Will these files continue to show in every scan that Avast makes?

How does one go about making sure these files do not show up again in a Scan Log?

Thanks for your help.

Title: Re: Avast Scan Results > Apply button is grayed out
Post by: Asyn on December 21, 2011, 10:21:31 PM

Quote from: canardblanc on December 21, 2011, 10:00:23 PM

Move to Chest, Repair, Delete, or, Do nothing, are choices which appear in the drop box next to 'Apply this action for all', but, the Apply button is grayed out.

Because these files are no threat at all. ;)
They are just PW protected.

Title: Re: Avast Scan Results > Apply button is grayed out
Post by: canardblanc on December 22, 2011, 02:13:47 AM

Thanks for the quick reply, Asyn!

Thought that was the case, after reading some of the other posts in this forum, however, will these files continue to show in every scan that Avast makes? That could be a nuisance to contend with...

How does one go about making sure these files do not show up again in a Scan Log?

Title: Re: Avast Scan Results > Apply button is grayed out
Post by: Asyn on December 22, 2011, 02:46:17 AM

Quote from: canardblanc on December 22, 2011, 02:13:47 AM

1. Thanks for the quick reply, Asyn!

2. How does one go about making sure these files do not show up again in a Scan Log?

1. You're welcome..!
2. Well, either get rid of them after the installation (e.g. with CCleaner) or change the report settings of the scan.

Title: Re: Avast Scan Results > Apply button is grayed out
Post by: canardblanc on December 22, 2011, 04:12:36 AM

If I go to Scan Settings > Report File, under Reported items, the following are checked:
Infected Items
Hard Errors


Would Error: Archive is password protected (42056)be considered a hard error?

Title: Re: Avast Scan Results > Apply button is grayed out
Post by: Asyn on December 22, 2011, 07:23:50 AM

Quote from: canardblanc on December 22, 2011, 04:12:36 AM

Would Error: Archive is password protected (42056)be considered a hard error?

Yes. (Unfortunately)

Title: Re: Avast Scan Results > Apply button is grayed out
Post by: true indian on December 22, 2011, 07:25:58 AM

well try clearing up temp files and flash temp files using TFC cleaner.